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Grupotel Natura Playa

4.0 star property

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Photo gallery for Grupotel Natura Playa

Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
Desk, blackout drapes, free WiFi, bed sheets
Daily buffet breakfast (EUR 11.00 per person)
Balcony view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Gym
  • Spa
  • Housekeeping

Explore the area

Map
Playas de Muro, 5, Muro, Illes Balears, 7458
  • Playa de Muro
    ‪1 min walk‬
  • Albufera Natural Park
    ‪17 min walk‬
  • Es Comú
    ‪2 min drive‬
  • Palma de Mallorca (PMI)
    ‪52 min drive‬

Room options

View all photos for Apartment, 1 Bedroom, Balcony (2 adults + 1 child)

Desk, blackout drapes, free WiFi, bed sheets

Apartment, 1 Bedroom, Balcony (2 adults + 1 child)

  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony, Partial Sea View (2 adults + 1 child)

Desk, blackout drapes, free WiFi, bed sheets

Apartment, 1 Bedroom, Balcony, Partial Sea View (2 adults + 1 child)

  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony, Partial Sea View (2 Adults)

Desk, blackout drapes, free WiFi, bed sheets

Apartment, 1 Bedroom, Balcony, Partial Sea View (2 Adults)

  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony

Desk, blackout drapes, free WiFi, bed sheets

Apartment, 1 Bedroom, Balcony

  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony (2 adults + 2 children)

Desk, blackout drapes, free WiFi, bed sheets

Apartment, 1 Bedroom, Balcony (2 adults + 2 children)

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony, Partial Sea View (2 adults + 2 children)

Desk, blackout drapes, free WiFi, bed sheets

Apartment, 1 Bedroom, Balcony, Partial Sea View (2 adults + 2 children)

  • Partial sea view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Studio (2 Adults + 1 Child)

Desk, blackout drapes, free WiFi, bed sheets

Studio (2 Adults + 1 Child)

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Studio (2 Adults)

Desk, blackout drapes, free WiFi, bed sheets

Studio (2 Adults)

  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

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About this property

Grupotel Natura Playa

4-star Muro hotel steps from Playa de Muro
2 outdoor pools, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Grupotel Natura Playa offers 120 air-conditioned accommodations with hair dryers and complimentary toiletries. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna.
Grupotel Natura Playa features a full-service spa, 2 outdoor swimming pools, an indoor pool, and a sauna. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This family-friendly hotel also offers a children's pool, a fitness center, and spa services. Complimentary uncovered self parking is available on site.

Grupotel Natura Playa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8 AM and 10:30 AM.
Grupotel Natura Playa has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Catalan, English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 11 for adults and EUR 8 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's games
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool access ramp on site
  • Pool hoist on site
  • Portable shower seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 11.00 for adults and EUR 8 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number H-2840

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Grupotel Natura Playa Hotel Muro
Grupotel Natura Playa Hotel
Grupotel Natura Playa Muro
Grupotel Natura Playa Playa De Muro
Apartamentos Natura Playa Hotel
Grupotel Natura Playa Muro
Grupotel Natura Playa Hotel
Grupotel Natura Playa Hotel Muro

Grupotel Natura Playa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 42 out of 67 reviews
Rating 8 - Good. 18 out of 67 reviews
Rating 6 - Okay. 5 out of 67 reviews
Rating 4 - Poor. 1 out of 67 reviews
Rating 2 - Terrible. 1 out of 67 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Shiva

Traveled with family
Liked: Cleanliness
Low quality hotel
The rooms were so basic for the price we paid. No amenities what so ever… no hair dryer water bottle or even shampoos or conditioners. Cleaning lady was rude… the food at the restaurant was horrible snd the lady cook very rude, Front desk was freindly. Sylvia was very nice
Stayed 9 nights in Jul 2024

10/10 Excellent

Dmitri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
first time there were no towels on sunbeds at an early;hour so no need to rush down and secure 2 although we have never bothered to do this. pool area and gardens very clean and tidy staff very nice & friendley Would definately recomend to friends & family
Stayed 7 nights in May 2024

10/10 Excellent

Judith, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Kendrah

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Karl

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally situated, direct access to the beach and very friendly, professional staff.
Stayed 7 nights in Aug 2023

8/10 Good

Lukas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A little on the expensive side for what it is but overall very nice.
Stayed 1 night in Jul 2023

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for family vacation.
Stayed 7 nights in Jun 2023

10/10 Excellent

Barnabas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and very good beach
Stayed 8 nights in Sep 2022

10/10 Excellent

Seble Merid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We travelled for vacation. Very helpful staff snd reception. The rooms
Stayed 7 nights in Jul 2022

10/10 Excellent

kelley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
Staff was incredibly friendly. We loved the nightly program for the children. The swimming pools inside and outside were beautiful.
Stayed 5 nights in Apr 2022

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel
Great place to stay. Beautiful location on its own private beach. Very peaceful and quiet. With only the sound of the sea. Nice room. Friendly helpful staff. Comfy beds. Can't fault it really.
Stayed 3 nights in Oct 2021

10/10 Excellent

Cosmin Viorel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2021

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Oct 2024

10/10 Excellent

Tilo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Direkt zwischen Strand und Naturschutzgebiet gelegen. Ruhige Lage. Viele Bademöglichkeiten (Meer, 4 Outdoor-Pools, 1 Indoor-Pool Sauna). Reichhaltiges Angebot an Essen (auch viel für Veganer), das z.T. nach persönlichen Wünschen frisch zubereitet wird. Große Zimmer mit Balkon.
Stayed 7 nights in Oct 2024

8/10 Good

Mats

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

IGNACIO XABIER ARRIOLA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Sitio está muy bien, buena Piscina, buenas Habitaciones y acceso directo a la Playa, que es muy buena. La pega es que los Horarios de las Comidas est adaptados a los Alemanes, la Cena es de 18:30 a 21h y los Animadores no saben Castellano, y no tratan de integrarte, mi hijo de 9 Años no pudo jugar a nada con ellos.
Stayed 7 nights in Aug 2024

10/10 Excellent

Svetlana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great hotel, very family friendly, clean, with a great variety of food, which is very tasty. It has been a fourth time we spent our holidays in this hotel and are gladly recommending it for the families.
Stayed 8 nights in Aug 2024

10/10 Excellent

TONY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2024

10/10 Excellent

Violeta

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo albergo per le famiglie con bambini. Tutto perfetto
Stayed 8 nights in Aug 2024

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo perfecto
Todo muy bien. lo mejor la amabilidad del personal y la zona de la piscina. El desayuno me pareció muy bueno y la comida en el hotel tiene precios muy razonables
Stayed 7 nights in Aug 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Unsere Kinder waren begeistert!
Personal wirklich sehr nett und zuvorkommend. Unsere Kinder waren begeistert. Das ist das was zählt. Verbesserungsvorschlag zum Thema Essen: Ein paar Sachen mehr für Kids zur Auswahl. Vielleicht Burger, Chicken Nuggets jeden Abend. Pizza muss man nicht selbst machen, aber dann bitte einen besseren Lieferanten suchen. Die waren nicht so gut. Die Angebotene war wirklich grade so ok, also 4-. Poollandschaft wirklich toll für Kids. Auch der Strand toll und Lage.
Stayed 5 nights in Aug 2024

8/10 Good

Constantin

Traveled with family
Liked: Cleanliness, staff & service, amenities
Man kann am Pool liegen und spontan ins Meer schwimmen gehen. Außerdem war die Animation für Kinder sehr gut. Das Essen war gut, aber gerade für Kinder eher eintönig.
Stayed 11 nights in Jul 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jul 2024