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Al Bustan Palace, a Ritz-Carlton Hotel

Property class: 5 and above

Choose dates to view prices

Photo gallery for Al Bustan Palace, a Ritz-Carlton Hotel

An aerial view of a large hotel with multiple wings, a central pool, and surrounding palm trees.
A resort with a large pool surrounded by palm trees and a building with multiple balconies.
A balcony with a view of a beach and ocean.
An outdoor dining area with tables and chairs, overlooking a beach and mountains.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
PO Box 1998, Muscat, 114
  • Place, Al-Bustan Palace
    ‪1 min walk‬
  • Place, Al-Bustan Roundabout
    ‪11 min walk‬
  • Place, Muttrah Souq
    ‪12 min drive‬
  • Airport, Muscat (MCT-Muscat Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Mountain View

A hotel room with a large bed, a sitting area with a table and chairs, and a balcony with a view.

Deluxe Room, 1 King Bed, Mountain View

9.0 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ground Floor

A hotel room with a large bed, a sitting area with a table and chairs, and a view of palm trees through the window.

Deluxe Room, 1 King Bed, Ground Floor

8.8 out of 10
Excellent
(3 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Sea View

A hotel room with a large bed, a sitting area with a table and chairs, and a balcony with a view.

Deluxe Room, 1 King Bed, Balcony, Sea View

8.8 out of 10
Excellent
(6 reviews)
  • Sea view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Balcony, Sea View

A spacious hotel room with a large bed, a sitting area with a chair and a table, a nightstand, and a view of the ocean.

Executive Suite, 1 King Bed, Balcony, Sea View

  • Sea view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Balcony, Mountain View

A spacious hotel room with a large bed, a sitting area with a chair and a table, a nightstand, and a view of the ocean.

Executive Suite, 1 King Bed, Balcony, Mountain View

  • Sea view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Resort View

A spacious hotel room with a large bed, a sofa, a coffee table, and a view of the outdoors.

Junior Suite, 1 King Bed, Balcony, Resort View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Sea View (Balcony)

A spacious living room with a sofa, armchairs, a coffee table, and a patterned rug.

Presidential Suite, 2 Bedrooms, Sea View (Balcony)

  • Sea view
  • 3229 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Suite, 2 Bedrooms, Mountain View

A spacious bedroom with a large bed, a wooden desk, and a vanity with a mirror.

Presidential Suite, 2 Bedrooms, Mountain View

  • Mountain view
  • 3229 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Garden View

A hotel room with a large bed, a sitting area with a table and chairs, and a view of palm trees through the window.

Deluxe Room, 1 King Bed, Balcony, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Twin Beds, Balcony, Mountain View

A hotel room with a large bed, a desk with a chair, a mirror, and a framed picture on the wall.

Executive Suite, 2 Twin Beds, Balcony, Mountain View

  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 2 Twin Beds, Balcony, Sea View

A hotel room with a large bed, a desk with a chair, a mirror, and a framed picture on the wall.

Executive Suite, 2 Twin Beds, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Mountain View

Room

Deluxe Room, 2 Twin Beds, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Balcony, Garden View

A hotel room with two beds, a desk, and a view of the outdoors.

Deluxe Room, 2 Twin Beds, Balcony, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Ground Floor

A pool with clear water reflecting the building and palm trees.

Deluxe Room, 2 Twin Beds, Ground Floor

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Balcony, Sea View

Room

Deluxe Room, 2 Twin Beds, Balcony, Sea View

  • Sea view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed

A hotel room with a large bed, a sitting area with a table and chairs, and a view of palm trees through the window.

Family Room, 1 King Bed

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

A hotel room with a large bed, a sitting area with a table and chairs, and a view of palm trees through the window.

Family Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

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About this property

Al Bustan Palace, a Ritz-Carlton Hotel

5-star resort in Al-Bustan
Catch some rays on Al Bustan Palace, a Ritz-Carlton Hotel's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. Housekeeping is available on request.
Al Bustan Palace, a Ritz-Carlton Hotel offers 250 accommodations with minibars and safes. Rooms open to balconies. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach and 4 outdoor tennis courts are featured at the resort. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Al Bustan Palace Spa by The Ritz-Carlton. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Step outside to unwind on the sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Al Bustan Palace, a Ritz-Carlton Hotel you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Wireless Internet access is complimentary. This luxury resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Onsite self parking and valet parking are complimentary.

Al Bustan Palace, a Ritz-Carlton Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Al Khiran Terrace - This theme restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
China Mood - This theme restaurant specializes in Chinese cuisine and serves dinner only. Reservations are required.
Beach Pavilion Restaurant - This beachfront restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: OMR 16.27 for adults and OMR 7.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Khiran Terrace
  • Beach Pavilion Restaurant
  • China Mood

Things to do

  • 4 outdoor tennis courts
  • 5 outdoor pools
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8,138 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Grab bar in bathtub (33 inches high)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches used
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property has separate beaches for men and women. The women's beach is under construction and unavailable for use until further notice.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately OMR 16.27 for adults and OMR 7.5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Al Bustan
Al Bustan Palace
Al Bustan Palace Ritz-Carlton Hotel Muscat
Al Bustan Palace Ritz-Carlton Muscat
Al Bustan Ritz-Carlton Hotel
Bustan Palace
Al Bustan Palace Ritz-Carlton Hotel
Al Bustan Palace Ritz-Carlton
Al Bustan Palace a Ritz Carlton Hotel
Al Bustan Palace, a Ritz-Carlton Hotel Resort
Al Bustan Palace, a Ritz-Carlton Hotel Muscat
Al Bustan Palace, a Ritz-Carlton Hotel Resort Muscat

Al Bustan Palace, a Ritz-Carlton Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 328 out of 429 reviews
Rating 8 - Good. 72 out of 429 reviews
Rating 6 - Okay. 17 out of 429 reviews
Rating 4 - Poor. 9 out of 429 reviews
Rating 2 - Terrible. 3 out of 429 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round exceptional hotel. Breakfast and restaurant food is amazing!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Breakfast was amazing.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Beautiful hotel and grounds outside of the city center.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location, facilities and service
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Amenities
A stunning hotel with a wonderful women's only beach. The breakfast is top notch.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
A very clean room, great service, amazing breakfast and the best part was the ladies beach and spa facilities.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property highly recommend it
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel, with a decent array of restaurants. The staff in and around the hotel were always helpful, our children loved staying at the hotel, the pool and kids club offered a lot. Larger rooms on the ground floor with access to the quiet pool is probably the only thing missing
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing facilities and location with an incredible beach and pool.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was divine, pool amenities & spa outstanding!
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel and personals 🙏
Stayed 8 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and friendly staff
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Amazing staff. Great location.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Perfect staff and room. Friendly, courteous and accommodating
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and brilliant spa. Very relaxing, great food and a wonderful team looking after you!
Stayed 9 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and amenities - food was exceptional. Pool was fantastic and the suite was unbelievable
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The best hotel I’ve ever stayed at!
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Best resort I've ever been to in my life.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive visited Oman about 20 times but this was my first stay at the Al Bustan Palace Hotel. It was incredible the staff were brilliant , the food was amazing and the hotel grounds , pools and beach were some of the best in the WORLD
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach pool and everything was excellent. Rooms were very nice too
Stayed 7 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful place, good service and clean
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and the cleanliness of the property. Friendly staff.
Stayed 4 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything was immaculate.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with stunning facilities. Far exceeded all expectations
Stayed 5 nights in Oct 2025