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Grand Hyatt Muscat

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hyatt Muscat

2 outdoor pools, pool umbrellas, sun loungers
Exterior
Sundeck
Exterior
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning

Explore the area

Map
Shatti Al Qurm, Muscat, 113
  • Oman Natural History Museum
    4 min drive
  • Royal Opera House Muscat
    4 min drive
  • Qurum Beach
    11 min drive
  • Muscat (MCT-Muscat Intl.)
    19 min drive

Room options

View all photos for Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed

  • 980 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Pool View

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, Pool View

  • 452 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Pool View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Pool View

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Twin Beds

  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds

  • 452 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Grand, Executive Suite

Premium bedding, minibar, in-room safe, desk

Grand, Executive Suite

  • 1450 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 3 Bedrooms (Crown)

Premium bedding, minibar, in-room safe, desk

Suite, 3 Bedrooms (Crown)

  • 3770 sq ft
  • Sea view
  • Sleeps 8
  • 2 King Beds and 2 Twin Beds

Similar properties

Exterior

InterContinental Muscat, an IHG Hotel

Pool
Spa
Kids pool
Parking included
4.6 out of 5, Wonderful, (198)
The price is $160
per night
$197 total
includes taxes & fees
Dec 8 - Dec 9
InterContinental Muscat, an IHG Hotel

About this property

Grand Hyatt Muscat

Hotel in Shati Al Qurum
Catch some rays at the beach or spend the day relaxing at Grand Hyatt Muscat's full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants.
Grand Hyatt Muscat offers 280 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Muscat hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.
Grand Hyatt Muscat features a full-service spa, 2 outdoor swimming pools, a 24-hour health club, and a sauna. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 6 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

Business-related amenities consist of a business center and meeting rooms. Event facilities measuring 8773 square feet (815 square meters) include conference space. This beach hotel also offers a children's pool, a seasonal outdoor pool, and a nightclub. Complimentary self parking and valet parking are available on site.

Grand Hyatt Muscat has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Grand Hyatt Muscat has 4 restaurants on site.
24-hour room service is available.

Languages

Arabic, English, Filipino, German, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: OMR 15 per person
  • 4 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour health club
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Nightclub
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free crib
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8,773 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa treatment rooms
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from May 5 2024 to March 31 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Lobby
  • Swimming pool

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for OMR 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately OMR 15 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: OMR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Grand Hyatt Muscat
Grand Hyatt Muscat Hotel
Muscat Grand Hyatt
Grand Hyatt Muscat Hotel Muscat
Hyatt Muscat
Muscat Hyatt
Grand Hyatt Muscat Hotel
Grand Hyatt Muscat Muscat
Grand Hyatt Muscat Hotel Muscat

Grand Hyatt Muscat Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 274 out of 494 reviews" "
Rating 8 - Good. 141 out of 494 reviews" "
Rating 6 - Okay. 45 out of 494 reviews" "
Rating 4 - Poor. 19 out of 494 reviews" "
Rating 2 - Terrible. 15 out of 494 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Noisy building works going on at night time
There were building works going on and was woken at 3am to the sound of workmen using power tools . I only found out there were building works when I checked in.
Stayed 4 nights in Jun 2024

10/10 Excellent

Yasser, fresh meadow

Stayed 2 nights in May 2024

10/10 Excellent

Mounes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Shauntel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I recently stayed at the Grand Hyatt Muscat and it was a great experience! It was our first family trip after having our baby and the staff was AMAZING! Everyone was so kind and accommodating. The hotel is very charming and welcoming. You can tell that it is a bit older but not in a negative way. All facilities were clean and easy to use. I would definitely recommend this hotel to my friends and family!
Stayed 3 nights in Apr 2024

10/10 Excellent

Madiha

Liked: Cleanliness, amenities
I like every thing
Stayed 3 nights in Apr 2024

10/10 Excellent

Piotr, Warszawa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some may complain that the property is dated but I love the vintage vibe. B'fast is nice and plentiful and the staff is very friendly and helpful. I find the toiletries rather low quality for 5* hotel and still in little containers. Thanks for having us.
Stayed 4 nights in Apr 2024

6/10 Okay

sabrina

This is listed as a 5 Star hotel but to be honest, maybe it was ten to fifteen years ago. The hotel is very dated and it's not exactly 'beach-fronted' as advertised! The beach is public, not looked after, and completely separate from the hotel. I arrived off an overnight flight and the first thing the reception staff asked me was if I was a Hyatt member. I told him no, he asked did I want to sign up…no, what I want is my bed and something to eat. He told me that my booking didn’t include breakfast which it did! when I told him this he said he couldn’t see it on the system and that I would have to pay. I was also told that the breakfast didn’t start until the following day even though I arrived at the hotel at 8am! They made no effort to use discretion or be flexible to a new guest, considering I’d just come off an overnight flight and the hotel was dead! The room was clean and fine – no issues there. One thing I would say however, is that they have only one plug socket (for international plugs) which is all the way on the other side of the room. So you cannot plug any devices in, such as your phone or laptop, by the bedside. The concierge tried their best but were not very knowledgeable regarding tours and trips. I ended up finding a tour agent in a coffee shop! The breakfast setting was outside with no view of anything as there was tarpaulin everywhere and the dining area was dated. The food very average. I was overall a bit disappointed with this hotel but t
Stayed 5 nights in Mar 2024

10/10 Excellent

Leal

Business traveler
Liked: Cleanliness, staff & service, amenities
A little tired but great staff.
Stayed 3 nights in Mar 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time with my child at this hotel!
Beautiful hotel in a great location with very friendly staff. Great pool and beach access which is great when traveling with a kid. I recommend it.
Stayed 2 nights in Mar 2024

8/10 Good

Mahtab

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

8/10 Good

Abdul Aziz

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Feb 2024

8/10 Good

Pascal El

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and very friendly and helpful staff.
Stayed 4 nights in Feb 2024

10/10 Excellent

Shuaib

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located at a beach front. Easy acces to beach and 5 minutes walk to a small mall called Water Front. Grand Hyatt staff is professional and polite at all times. Rooms are clean and well maintained but the mattress and pillows are too soft. Need to change that. Other than that it was a fantastic family holiday!
Stayed 5 nights in Feb 2024

10/10 Excellent

Alia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was recommended to us by someone who has visited numerous times and really enjoyed their stays, so we booked here specially. It was an absolutely beautiful property, very conveniently located, had friendly staff (especially Mahmoud), was clean, accommodating, and safe/peaceful. We cannot wait to come again and would definitely recommend this hotel to others. We also really appreciated the traditional art work, antique doors/windows, and vibrant cultural influences all around the building. Staying here made our stay in Muscat that much more enjoyable. Thank you to all there.
Stayed 4 nights in Jan 2024

10/10 Excellent

Yuichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Fred

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having connecting doors in the room was problematic since the was a screaming baby next door that woke us up during the night.
Stayed 1 night in Jan 2024

6/10 Okay

Will

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2023

2/10 Terrible

dawid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very disappointed experience
a few days before arriving at the hotel I had a stroke and was in hospital I informed the hotel about my medical condition but it turned out that the hotel staff had no conscience and no respect for their guests, I was denied the possibility of a refund and was not even allowed to change the booking date,thank you very much Khalifa from the front desk :(
Stayed 2 nights in Dec 2023

10/10 Excellent

Valeria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Grand" indeed! But a bit isolated without a car
"Grand" indeed! Gorgeous marble and stone everywhere. Renovation work off to the side of the main reception desk should be over soon. The rest of the hotel was fine. My room was comfy, and the central pool area between wings of the hotel is sheltered and relaxing. (Try to get a room overlooking the CENTRAL garden, if possible. Mine looked at a dusty backside tennis court and utility area. There was sea beyond that, however.) As an alternative to the pricey breakfast buffet, the nearby French Bakery is one of the few off-site food venues. It has a variety of food besides coffee and pastries and is open till late. If one has a car, it's a fine location (Shati Al-Qurum). If one doesn't, getting around is all by taxi, and there are few services or dining options within easy walking distance in this diplomatic quarter. A relaxing, full-service get-away if a family just wants a self-contained vacation resort and is happy to pay more for in-hotel meals.
Stayed 5 nights in Oct 2023

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a great place to rest, relax and enjoy the sunshine. The food is great and the staff very helpful, including helping organise day trips. The rooms are huge and comfortable. Its also right on the beach which is nice to get away from the hotel. Otherwise there isn't much around, you need to get taxis if you want to go anywhere.
Stayed 3 nights in May 2023

8/10 Good

Joseph Louis, Modesto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2023

10/10 Excellent

Philip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable business trip
Really helpful staff and an enjoyable business related stay.
Stayed 4 nights in May 2023

10/10 Excellent

Vilmadinah

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the ready available and amenities the restaurants especially the art gallery the air condition facility was very convenient I enjoyed myself everyone was very polite and treated me like a queen
Stayed 8 nights in May 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The Grand Hyatt is a great place to stay in Muscat. While it is a distance from major roads, it is on the beach and has a nice pool. The staff, from Rakeesh running the breakfast buffet to the GM are committed to doing a great job for their guests. I'd stay here again.