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Sheraton Oman Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Oman Hotel

Indoor pool, 2 outdoor pools, open 6:00 AM to 9:00 PM, pool umbrellas
Exterior
Outdoor banquet area
2 restaurants, breakfast, lunch, dinner served; international cuisine
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Hot Tub
  • Bar
  • Spa
  • Room service
  • All inclusive

Explore the area

Map
Ruwi, Muscat, 112
  • Muscat Central Business District
    13 min walk
  • Muttrah Souq
    5 min drive
  • Sheraton Pool Garden Restaurant
    1 min walk
  • Muscat (MCT-Muscat Intl.)
    28 min drive

Room options

View all photos for Royal Suite, 1 King Bed, Non Smoking

Royal Suite, 1 King Bed, Non Smoking | Living area | 43-inch LED TV with satellite channels, TV, iPod dock

Royal Suite, 1 King Bed, Non Smoking

  • 2347 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Non Smoking

Club Suite, 1 King Bed, Non Smoking | Living area | 43-inch LED TV with satellite channels, TV, iPod dock

Club Suite, 1 King Bed, Non Smoking

  • 1421 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, minibar

Executive Suite, 1 King Bed, Non Smoking

  • 980 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Room, 2 Twin Beds, Non Smoking

  • 388 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Room, 1 King Bed, Non Smoking

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, Non Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Club Room, 2 Twin Beds, Non Smoking

  • 388 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Club Room, 1 King Bed, Non Smoking

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, Non Smoking

  • 969 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, minibar

Junior Suite, 1 King Bed, Non Smoking

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

About this property

Sheraton Oman Hotel

5-star Muscat hotel close to Muttrah Souq
This smoke-free hotel features 2 restaurants, 2 outdoor pools, and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Other amenities include an indoor pool, a 24-hour fitness center, and a bar/lounge. Housekeeping is available on request.
Sheraton Oman Hotel offers 230 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 43-inch LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Muscat hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a spa tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Some rates at Sheraton Oman Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sheraton Oman Hotel features a full-service spa, 2 outdoor swimming pools, an indoor pool, and a spa tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center, 13 meeting rooms, and limo/town car service. Event facilities measuring 12497 square feet (1161 square meters) include conference space. This luxury hotel also offers a children's pool, a 24-hour fitness center, and a sauna. Complimentary self parking and valet parking are available on site.

Sheraton Oman Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Courtyard - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Asado Steakhouse - This steakhouse specializes in international cuisine and serves dinner only. Open daily.
Turbine & Taps - This bar specializes in international cuisine and serves dinner and light fare. Happy hour is offered. Open daily.
Tea Library - This café serves breakfast, lunch, dinner, and light fare. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

All-inclusive room rates at Sheraton Oman Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Arabic, English, Filipino, Hindi, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (OMR 5 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: OMR 14 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Asado Steakhouse
  • Courtyard
  • Tea Library
  • Turbine & Taps

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Art supplies
  • Changing table
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Free crib
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,497 square feet of conference space
  • 13 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible shuttle
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar in shower (39 inches high)
  • Grab bar near toilet (28 inches high)
  • Lever door handles
  • Low-height bed (24 inches high)
  • Low-height counter and sink (34 inches high)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • No elevator
  • Pool access ramp on site
  • Raised toilet seat (18 inches high)
  • Sign language-capable staff
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (35 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 14 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable/satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for OMR 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately OMR 14 per person
  • Fee for in-room wired internet: OMR 5 per day (rates may vary)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: OMR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Guests under 13 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Sheraton Oman Hotel Muscat
Sheraton Oman Hotel
Sheraton Oman Muscat
Sheraton Oman
Sheraton Oman Hotel Hotel
Sheraton Oman Hotel Muscat
Sheraton Oman Hotel Hotel Muscat

Sheraton Oman Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 249 out of 376 reviews" "
Rating 8 - Good. 86 out of 376 reviews" "
Rating 6 - Okay. 27 out of 376 reviews" "
Rating 4 - Poor. 5 out of 376 reviews" "
Rating 2 - Terrible. 9 out of 376 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ajin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David

Traveled with partner
Liked: Amenities, property conditions & facilities
Bed was a bit hard
Stayed 5 nights in Sep 2024

2/10 Terrible

Malek

Stayed 5 nights in Aug 2024

10/10 Excellent

Ashish

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oman best business hotel
Great stay. Staff was amazing. Clean and close to most places. Lots of eating options around.
Stayed 7 nights in Aug 2024

6/10 Okay

Tristanjay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was unable to connect any of my devices to the wifi services with my room number and my last name. The staff all tried to do the same thing on my devices and nothing worked. They ended up connecting my devices to the wifi using a whole different method which I was unable to reconnect to once my devices disconnected.
Stayed 2 nights in Aug 2024

8/10 Good

Adnan

Stayed 7 nights in Jul 2024

8/10 Good

Faaduma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing, beautiful hotel with the woow factor. Food was nice and the amenities were amazing, outdoor and indoor pool. With indoor pool from 10-12 for just ladies only. The only thing i didnt like was the affordable taxis from the app could not pick me up infront of the hotel. Due to the arrangement many hotels have with taxi companies. So had to walk out the hotel grounds to catch my taxi, which did not make me feel very safe especially at night as its pits black there and as a solo female traveller. But i would definitely go back to Muscat and stay at Sheraton. Staff made my day everyday and the peacefulness was very nice.
Stayed 7 nights in Jul 2024

10/10 Excellent

Mirza

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short business trip
Sheraton Oman is wonderful as always, on all counts!
Stayed 1 night in Jun 2024

4/10 Poor

YATIN

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor service from reception
Disappointment with the service I received during my recent stay at the Sheraton. Upon check-in, the front desk staff did not offer any assistance or support with my luggage and seemed disinterested in providing a warm welcome. This was not the level of service I expected from a Sheraton hotel. Additionally, I found the bathroom in my room to be extremely slippery, which posed a safety hazard as I nearly fell while taking a bath. Moreover, there was no shoe polish available, which is typically a standard amenity. During checkout, I attempted to contact the reception or front desk multiple times, but no one answered the phone. This added to my frustration and further indicated a lack of attentiveness and customer care.
Stayed 3 nights in May 2024

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay in Muscat was made wonderful by the fabulous staff at the Sheraton. The reception, executive lounge and restaurant staff were all so welcoming and helpful. Big shoutout particularly to the executive lounge staff who made it an event very evening at the end of some long days. We felt valued the whole time we were there
Stayed 3 nights in Apr 2024

10/10 Excellent

Farzana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super helpful and welcoming. It was very clean around the hotel including the rooms however maybe the bathrooms can do with a bit of an update - there was a musty smell and the bathtub was a bit old. I took the breakfast option which was a buffet but there wasn’t much selection of hot food and the food was repetitive. However the waiters are all attentive and they do go above and beyond to try to meet your needs. Also, I like to see traditional food options too, but I didn’t see anything at breakfast except for Omani tea. There is a pool area which is very nice as well as spa facilities.
Stayed 7 nights in May 2024

10/10 Excellent

Ali

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
‏Very helpful ‏Hotel Staff. Yeah Safe quiet. Breakfast is very good in a big hole with a variety of seating. Easy parking for free. Five star hotel room quality.
Stayed 3 nights in May 2024

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff are the biggest asset of this hotel. From the moment we checked in we were made to feel like special guests. The reception staff, restaurant staff and the club lounge provided excellent service and were very attentive. The location of the hotel means it is not easy to seek out alternative dining options but choices at the hotel were good. Thank you to all staff for making our stay so memorable.
Stayed 1 night in Apr 2024

10/10 Excellent

Syed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Alena

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for overnight stay
We stayed only one night. The check in was quick, sleepers, towels, robes : all was provided. We had stayed in twin bed room, beds are wide. Breakfast is buffet. Many options for vegans. We didn’t have opportunity to check the area around. Locates 30 min drive to Marina for boat trips.
Stayed 1 night in Apr 2024

10/10 Excellent

Hanieh

Stayed 3 nights in Mar 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my time here. Special thanks to everyone at concierge, Issa in house keeping and Philippe in the Courtyard. Lovely experience, only sad thing was the outdoor pool was out of service for three days after a party. Otherwise amazing!
Stayed 7 nights in Mar 2024

10/10 Excellent

Lyn G

Liked: Cleanliness, staff & service
Staff are very accommodating. Good services.
Stayed 3 nights in Mar 2024

10/10 Excellent

Mohammad, London

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, pleasant staff, perfect short stay.
Stayed 3 nights in Feb 2024

10/10 Excellent

Branimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sheraton Oman stat
Excellent business/leisure hotel with huge gym, both outdoor/indoor pool, spa center with finnish/turkish sauna. They serve delicious breakfast and buffet dinners. On Wednesdays you can indulge yourself into Delhi/Lahore night, on Thursdays Gaucho steaks and on Friday Omani Sabla nights. I only did not understand why they serve pepsi cola program solely?!
Stayed 7 nights in Feb 2024

10/10 Excellent

Bipin

Traveled with family
Liked: Amenities
All good
Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and beautiful premises
Stayed 3 nights in Jan 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Spa Experience & Breakfast Buffet
I stayed here for only 1 night at the beginning of my trip of Oman. It was convenient, comfortable, and clean. The front desk was very friendly and helpful which was great. I ate at the restaurant serving the pool area and was disappointed at the slow service. They were clearly understaffed for that area but seemed slow in general. I did eat at the breakfast buffet the next morning and was impressed with the selections and customer service. Everyone was very friendly and accommodating. The highlight of my stay was the massage at the spa. It was wonderful! I got the relaxing Swedish massage and it was divine.
Spa
Spa
Lunch by the pool
Stayed 1 night in Dec 2023

10/10 Excellent

D

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stunning pool but service needs to be improved
Quality of the hotel was really good although it was of a 'classic' style and kept very clean. The food was great including the themed nights and huge breakfast spread. The temperature controlled outdoor pool was amazing. Really disappointed in the service ... constantly trying to get attention of staff. We had Club lounge access and they couldn't even get a gin & tonic correct. There is clearly still smoking on the 13th floor in the Club Lounge, but the whole floor smells. On the morning of New Years Eve, there was a note under the door to say that the outdoor pool area would be closed from 14:30 to set up for the party that night. Very disappointed that we weren't notified about this at check-in or at least given more notice so that we could have planned our days accordingly. If staying at the hotel over 31 December then make sure you ask for a room that doesn't overlook the pool as it was very noisy.
Stayed 7 nights in Dec 2023

2/10 Terrible

Joell

Traveled with family
Stayed 1 night in Dec 2023