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Great hotel for family heaps of activities for kids of all ages. Smorgasboard of food options in the all-inclusive package.

It is a family friendly hotel. With everything and everyone at the hotel, there are ample spaces and never felt crowded. The hotel is just beautiful, excellent rooms and spacious. Entertainment was at time impressive and given my experience with other resources in Cancun, it is in a different class altogether- in a positive way.

Every things was great with kind staffs and workers

Exceptional facilities and services

Amazing experience

Everything in the best conditions 👍 Overall, we had a great vacation. The swimming pools were amazing, the food was delicious with plenty of variety, and the nightly shows were very entertaining. The staff was friendly and always willing to help. The resort is wonderful overall, though the rooms could benefit from a little modernization to match the quality of the rest of the property. With that improvement, the experience would be even better. Despite this, we had a wonderful time and would gladly consider visiting again.

The property is outdated and requires refurbishment. Room provided at first had drainage issue with outside light not working. That makes it hazards in dark corner of the property. Second room was good enough but again stairs to room were sloppy making it hazards. We were offered upgrade to room where air conditioning wasn't working properly and noone attended to complaint. The staff are pretty much aware of issues with property especially rooms but not bothered about it especially for customers from Europe as only client base is Russia. All mattresses are of spring and sagging, that makes it uncomfortable. Outdoor pool, beach side area were nice while spa area with hamman is acceptable. Food was good but most sweets were repeated on weekdays and hardly any change. Good thing was that there was 24/7 restaurant. Not going to recommend based on poor quality of rooms.

Staff were friendly and attentive. Entertainment was great. Food was good but some nights better than others. Only downside was one of the lifts was broken majority of our stay and we were the 9th floor!! So it took a while to get to and from room