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Hotel Amenities

Renovations + Closures

The property is closed between May 11 and January 31.

Property Features

The guesthouse offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Mutare guesthouse also offers a garden, concierge services, and dry cleaning/laundry services. Complimentary secured valet parking is available on site.

Eastern Highlands Retreat has designated areas for smoking.

  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Number of bars/lounges - 1
  • Concierge services
  • Designated smoking areas
  • 24-hour front desk
  • Total number of rooms - 10
  • Secured parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Free valet parking
  • Garden

Room Amenities

Eastern Highlands Retreat offers 10 accommodations. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads. This Mutare guesthouse provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Daily housekeeping
  • Private bathroom
  • Shower only
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Rainfall showerhead
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Soap
  • Toilet paper
  • Laptop-friendly workspace

Parking

Free valet parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Eastern Highlands Retreat has a restaurant on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Sign language-capable staff
  • Stair-free path to entrance
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Fees

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 for adults and USD 10.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is 10:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve sofa beds

This property only accepts cash

Safety features at this property include a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve sofa beds. This property only accepts cash. For guests' safety, the property includes a first aid kit in each accommodation.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Debit cards not accepted

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No elevators

Property confirms they are implementing enhanced cleaning measures

Cash-only property

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available through room service

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets or service animals allowed

We should mention

No pets and no service animals are allowed at this property.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Eastern Highlands Retreat Mutare
  • Eastern Highlands Retreat Guesthouse
  • Eastern Highlands Retreat Guesthouse Mutare

Hotel Reviews

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