Lotte Arai Resort

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lotte Arai Resort

Front of property - evening/night
Hot springs
Point of interest
Exterior
Hot springs

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot Tub
    Hot Tub
  • Spa
    Spa
  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Gym
    Gym

Explore the area

Map
1966 Ryozenji, Myoko, Niigata, 944-0062
  • Myoko Kogen
    1 min walk
  • Arai Road Station
    8 min drive
  • Myoko Sunshine Land
    11 min drive

Room options

ARAI Bldg. Character Twin / Mountain view (2 beds)

  • 334 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

CLUB Bldg. Premier Suite / Twin (2 beds)

  • 807 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

CLUB Bldg. Grand Premier Suite (2 beds)

  • 1216 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

CLUB Bldg. Deluxe DoubleTwin (2 beds)

  • 463 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

LODGE Bldg. Deluxe Twin / Mountain view (2 beds)

  • 459 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

LODGE Bldg. Deluxe Suite F (3 beds)

  • 853 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

CLUB Bldg. Deluxe Double (1 bed)

  • 463 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

CLUB Bldg. Premier Suite / Double (1 bed)

  • 807 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

CLUB Bldg. Deluxe FamilyTwin (2 beds)

  • 366 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

LODGE Bldg. Corner Suite (2 beds)

  • 678 sq ft
  • Sleeps 4
  • 2 Double Beds

ARAI Bldg. Superior Twin / Mountain view (2 beds)

  • 334 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

LODGE Bldg. Deluxe Suite (2 beds)

  • 821 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

NEST Bldg. Deluxe Twin (2 beds)

  • 369 sq ft
  • Sleeps 2
  • 2 Twin Beds

LODGE Bldg. Deluxe FamilyTwin (2 beds)

  • 480 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

LODGE Bldg. Deluxe DoubleTwin (2 beds)

  • 480 sq ft
  • Sleeps 4
  • 2 Double Beds

LODGE Bldg. Deluxe Quadruple (4 beds)

  • 588 sq ft
  • Sleeps 4
  • 4 Twin Beds

LODGE Bldg. Deluxe Twin (2 beds)

  • 437 sq ft
  • Sleeps 2
  • 2 Twin Beds

ARAI Bldg. Superior FamilyTwin (2 beds)

  • 334 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

ARAI Bldg. Superior FamilyTriple (3 beds)

  • 452 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

ARAI Bldg. Superior Twin / 4 beds in total (Connecting rooms)

  • 667 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

ARAI Bldg. Superior Double (1 bed)

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

LODGE Bldg. Deluxe Suite R (2 beds)

  • 588 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

ARAI Bldg. Character Triple / Mountain view (3 beds)

  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

ARAI Bldg. Superior Triple / Mountain view (3 beds)

  • 334 sq ft
  • Sleeps 3
  • 3 Twin Beds

ARAI Bldg. Superior Twin (2 beds)

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

LODGE Bldg. Deluxe Suite T (2 beds)

  • 588 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Lotte Arai Resort

4-star Myoko hotel steps from Myoko Kogen
Lotte Arai Resort guests can head out to the slopes, sip drinks at the bar/lounge, and enjoy an indoor pool and a full-service spa.
Lotte Arai Resort offers 245 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

2 spa tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA MANNA. The spa is open select days.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are hot springs open between 6:30 AM and 11:00 PM.

During the winter, enjoy onsite recreation like downhill skiing, snowboarding, and snow tubing and return when the snow melts for mountain biking and ziplining. Indulge in a treatment at the full-service spa or soothe your muscles in one of the 2 spa tubs after a day on the slopes. Lotte Arai Resort helps provide the perfect ski vacation with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. This ski hotel also offers karaoke, an indoor pool, and a sauna.

Lotte Arai Resort is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Asahi - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves breakfast and dinner.
The Plate - This restaurant serves breakfast, lunch, and dinner. Open daily.
BAR Ruri - Onsite bar. Reservations are required. Open select days.
Sky Restaurant ZEN - Onsite restaurant. Open select days.
ゴンドラレストラン Village - This restaurant serves light fare only. Open select days.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free train station pick-up and drop-off shuttle from 9:00 AM to 8:30 PM
  • Train station shuttle at scheduled times, on request

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,080 for adults and JPY 1,870 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Asahi
  • BAR Ruri
  • Sky Restaurant ZEN
  • The Plate
  • ゴンドラレストラン Village

Things to do

  • 2 spa tubs
  • Bicycle rentals
  • Books
  • Downhill skiing
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Hot spring
  • Indoor pool
  • Karaoke
  • Library
  • Mountain biking
  • Playground
  • Ropes course
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Snow tubing
  • Snowboarding
  • Table tennis
  • Ziplining

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Pool toys
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 3 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot spring
  • Hot springs open from 6:30 AM - 11:00 PM
  • Hot springs water temperature - 100 ºF
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa open select days

Accessibility

  • Elevator

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Ski slopes open in mid-December, depending on snow conditions. Guests should contact the property in advance of arrival for ski slope availability.
Meals are not included in the breakfast and half board rate plans for children ages 3 and under.
Disposable personal items such as toothbrush, razor, hairbrush, and shower cap are available for a surcharge in the lobby.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 1 to December 16:
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately JPY 3080 for adults and JPY 1870 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July 15 to September 03
Pool access available from 10:00 AM to 10:00 PM
Hot springs access available from 6:30 AM to 11:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

LOTTE ARAI RESORT Myoko
LOTTE ARAI Myoko
LOTTE ARAI
Lotte Arai Resort Hotel
Lotte Arai Resort Myoko
Lotte Arai Resort Hotel Myoko

Lotte Arai Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 151 out of 297 reviews" "
Rating 8 - Good. 90 out of 297 reviews" "
Rating 6 - Okay. 36 out of 297 reviews" "
Rating 4 - Poor. 15 out of 297 reviews" "
Rating 2 - Terrible. 5 out of 297 reviews" "

9.4/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property!
A very comfortable stay for us on a road trip. The property is located in the mountains, about 30-45 minutes to the coastline where all the actions are. Rooms were very clean and spacious. We had rooms that overlook the ski lifts. We went during the quiet season so there was limited dining options. It is a huge property with lots of attractions and we could imagine the buzz in the peak seasons. There was no air-conditioning in the rooms during our stay but the staff brought in electric fans which did the job. A nice stay after all.
Stayed 1 night in Apr 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

aria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice Ski in ski out hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern & Quaint Japanese Onsen Getaway
Modern yet quaint Japanese Onsen getaway.
Stayed 6 nights in Feb 2024

10/10 Excellent

Shawn

Liked: Staff & service, property conditions & facilities
Excellent location for skiing at the resort. The food was good, and the Onsen was excellent. I thoroughly enjoyed my stay.
Stayed 7 nights in Feb 2024

10/10 Excellent

kevin, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Epic
Stayed 4 nights in Feb 2024

10/10 Excellent

Cara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a family ski vacation, excellent ski school, surrounding area has many good restaurants
Stayed 6 nights in Feb 2024

8/10 Good

Cerine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All inclusive resort
Stayed 2 nights in Feb 2024

10/10 Excellent

Susan

Traveled with family
Liked: Amenities
Lovely resort with very comfortable beds and pillows. Very fresh varied food. Highly recommend
Stayed 8 nights in Feb 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great enjoyable stay
Our second time after 5 years and it’s still as well maintained. We stayed on the lodge/ club side and enjoyed the views from our room. The bar is a favorite, and Japanese restaurant as well. Can skip breakfast if not a big eater- bakery seemed nice. Didn’t enjoy the Korean restaurant as much. Skiing was great! We were lucky to get one day of powder! Ask for Kim in ski school.
Stayed 4 nights in Feb 2024

8/10 Good

Jane

Traveled with family
Liked: Cleanliness, property conditions & facilities
This property has everything you need for an enjoyable time, especially skiing and soaking in the onsen. The downside is not being able to explore outside the area freely as we were dependent on the hotel’s bus schedule the ride takes 30min to the train station. We also had difficulty communicating with some of the hotel staff, even though we spoke Japanese fluently! We understand their need to wear masks (sort of) but many times we just wished they spoke more clearly. All in all, we had a memorable time at Arai.
Stayed 4 nights in Feb 2024

6/10 Okay

ATSUKO

Liked: Cleanliness, property conditions & facilities, room comfort
Not impressed
Check in was a lengthy process. We found that they could not seem to locate our bags and ski equipment that we sent ahead. They seemed disorganized and confused. Other guests in the lounge areas, dining room and onsen were very loud. Overall not very relaxing. The skiing was not great, as it was so warm, the conditions were bad. The food in the breakfast bugfet was good, but the non Japanese items on the dinner menu were not executed very well. Fairly tasteless yoshoku choices.
Stayed 1 night in Jan 2024

8/10 Good

Brigitt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Stephen

Stayed 3 nights in Jan 2024

2/10 Terrible

ML

Traveled with family
Disliked: Amenities, property conditions & facilities
This property was very over rated. There was no microwave in the room which made it extremely difficult to eat snacks. I thought for the price of the room it was incredibly small. We paid less for more elsewhere in Japan. I was not impressed at all and will not be staying here in the future and will not recommend the hotel to any one I know.
Stayed 6 nights in Mar 2023

2/10 Terrible

Keith

Stayed 1 night in Feb 2023

10/10 Excellent

Hanako

Stayed 2 nights in Feb 2023

10/10 Excellent

Ted

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went with the kids. The hotel offers some classes for us to learn skiing or snowboarding. Stayed couple nights. Great experience. Would go to the same hotel if we ever go to Arai.
Stayed 2 nights in Dec 2022

10/10 Excellent

Kevin, Mililani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Christopher, Edmonton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay. The property was a bit dated and the rooms were older but the amenities were great. It’s not necessarily ski in ski out as you have to walk a bit to the lift. But overall it was a great experience. The hotel had a lot of foreigners that feigned absolute ignorance about the rules of the hotel. What was disappointing at breakfast you see the server telling you use gloves and mask when going to the buffet, and then you see a foreigner completely ignore those rules and uses his grubby hands to touch all the bread to choose one at the middle and toast it. Otherwise the stay was enjoyable.
Stayed 1 night in Feb 2023

10/10 Excellent

Cara Yat Chee

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place for ski in ski out with a wonderful ski school for children
Stayed 7 nights in Jan 2023

10/10 Excellent

Dickson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Marc

Liked: Cleanliness, room comfort
Service wasn’t great at front desk as they didn’t explain the facility properly. Marc
Stayed 2 nights in Jan 2023

8/10 Good

Colm, Chula Vista

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice except for breakfast which was nasty like McDonald's.
Stayed 1 night in May 2022

6/10 Okay

sammy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021