4/10 Poor
Rosa
Sep 23, 2024
Disliked: Cleanliness, property conditions & facilities, room comfort
The lobby of the hotel was very nice and the man at the counter was very friendly. However, as soon as I open the door to my room, it reeked of smoke and dirty pets. I called the front desk immediately and tried to get a different room, but the hotel was booked. He offered to come into the room and spray air freshener. I told him that would make things worse and just cover up the smell for a little bit. I have asthma so I didn’t need anymore smells in the room. He told me he would let me know if somebody checked out the next day and if not, he would discount the room. The towels and bed also smelled like smoke. My clothes also line up smelling. The last night I was there, I went to go turn off the light by the night stand, and apparently they knew the room stunk and had placed a car freshener there. When I checked out, all he did was take $50 off. I would not recommend nor will I ever stay at a La Quinta again.
Rosa
Stayed 2 nights in Sep 2024