4/10 Poor
Nicole
Traveled with family
Aug 15, 2025
Disliked: Cleanliness, amenities, property conditions & facilities
This was one of the most disappointing Marriott properties I have ever encountered. The lobby AC was either not functioning or not functioning properly. The lobby was hot, stuffy and sticky. The room was not clean. There was a dirty hand towel that had been left on the floor in the closet. There was what looked like a blood stain on the sheet of one of the beds and there was what looked like blood stains on the duvet of the other bed. There were obvious chips and cracks in the shower, the shower door was not completely secured and there appeared to be mold on the ceiling. I have pictures of all of this. After a long day of travel, switching rooms was just not what I had the patience for so my son and I slept in his campus housing. I attempted to have dinner at the "restaurant" which was nothing more than microwaved bar food. I ordered the hummus platter and was given wilted veggies and store bought hummus. It was so disappointing. I will never stay at another Sheraton and I'm seriously reconsidering any future stays at Marriott affiliated properties.
Nicole
Stayed 2 nights in Aug 2025























