4/10 Poor
Erin
Traveled with family
Jul 20, 2025
Disliked: Cleanliness, property conditions & facilities
We arrived later in the evening (11pm) for check-in and were greeted by a woman who was polite, but a bit short with us. We were given a room on the 2nd floor. We got into the elevator (just 1 of the 2 worked during our entire stay) and went to the 2nd floor. Upon opening the door to the room we found a maintenance cart, wet carpet, and the bathroom fan to be removed from the ceiling; we returned to the front desk. After being told it "wasn't in the system" that the room had been on the maintenance list, we were then given a room on the 3rd floor. Back into the elevator we go, and when the doors opened we were struck with a musty, dirty carpet smell (pet odor from being a pet friendly hotel). At the door to our 2nd room, the key cards didn't work. Back to the front desk I went. I was doubted, the key cards were tried in the machine, and then I was given a 3rd room, now on the 4th floor. Thankfully 3rd time was the charm and the keys worked and room was okay. Here are some overall pros and cons to this establishment:
Pros
- Bed was comfortable
- AC worked great
- Stall shower was roomy
- Water pressure and temperature was good
Cons
- Overall cleanliness of hotel was lacking
- General odor to the hotel and hallways
- Room door deadbolt didn't lock
- Hotel didn't give a feeling of being secure/safe
- If you looked close enough you could always find something broken, unfinished, or dirty
Erin
Stayed 4 nights in Jul 2025
