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Comfort Suites Near Casinos Norwich-Uncasville CT

2.5 star property

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Photo gallery for Comfort Suites Near Casinos Norwich-Uncasville CT

Lobby
Premium bedding, desk, laptop workspace, blackout drapes
Suite, 1 King Bed, Non Smoking, Hot Tub (2 Person Hot Tub) | Premium bedding, desk, laptop workspace, blackout drapes
Suite, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Gym
  • Housekeeping
  • Air conditioning
$87
includes taxes & fees
Jan 1 - Jan 2, 2026

Explore the area

View in a map
275 Otrobando Ave., Norwich, CT, 06360
  • Place, William W. Backus Hospital
    ‪2 min drive‬
  • Place, Norwichtown Mall
    ‪2 min drive‬
  • Place, Norwichtown Historic Cemetery
    ‪3 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪24 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Suite, 2 Double Beds, Accessible, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 2 Double Beds, Accessible, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(107 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(59 reviews)
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Hot Tub (2 Person Hot Tub)

Suite, 1 King Bed, Non Smoking, Hot Tub (2 Person Hot Tub) | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Hot Tub (2 Person Hot Tub)

9.4 out of 10
Exceptional
(14 reviews)
  • 675 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Suites Near Casinos Norwich-Uncasville CT

Norwich hotel with indoor pool
This hotel features an indoor pool, a 24-hour fitness center, and a conference center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and a 24-hour front desk are onsite.
Comfort Suites Near Casinos Norwich-Uncasville CT offers 119 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Comfort Suites Near Casinos Norwich-Uncasville CT features an indoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. A complimentary breakfast is offered each morning. Event facilities measuring 3000 square feet (279 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.

Comfort Suites Near Casinos Norwich-Uncasville CT has designated areas for smoking.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference center (3,000 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 45
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 45

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100 per stay
  • Cleaning fees vary based on length of stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 45 (subject to availability)
  • Late check-out fee: USD 45 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Norwich Hotel
Comfort Suites Casinos Hotel Norwich
Comfort Suites Casinos Hotel
Comfort Suites Casinos Norwich
Comfort Suites Casinos
Comfort Suites Near Casinos
Comfort Suites near Casinos Norwich Mystic

Comfort Suites Near Casinos Norwich-Uncasville CT Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 458 out of 1050 reviews
Rating 8 - Good. 253 out of 1050 reviews
Rating 6 - Okay. 172 out of 1050 reviews
Rating 4 - Poor. 90 out of 1050 reviews
Rating 2 - Terrible. 77 out of 1050 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good

Everything was nice the elevators a.little messy but undertanding there is people that doesnt respect the property
Stayed 3 nights in Aug 2025

2/10 Terrible

Jaquan, Stewart Manor

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Repairs are needed to justify to prices for stay at this hotel
Stayed 3 nights in Aug 2025

8/10 Good

Victoria

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice. Spacious.
Stayed 3 nights in Aug 2025

8/10 Good

Manuel

Traveled with family
Liked: Staff & service
Ok
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Stayed 2 nights in Aug 2025

2/10 Terrible

Natalie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT COME HERE! I had a pair of Cartier glasses when I left my room for my event 8/31/25. Next morning I'm gathering my belongings and I cannot find those pair of glasses. I went down to the front desk to ask if maybe housekeeping went in, I was assured they did not. As I'm checking out I mentioned to the person at the front desk I looked everywhere but they said wait until housekeeping cleans for the day. I followed up few hours later spoke with Mohammad and asked for the manager. Manager wasn't available. Mohammad says call back tomorrow morning (9/2/25) whatever housekeeping finds it's given to front desk. Well, today is follow up there's no manager and he was extremely rude. The glasses are indeed missing. Someone must of went into my room and took the Cartier glasses. There's no other explanation. The fact Mohammad was so rude & dismissive leads me to believe "front desk" knows something shady is going on! He refused to give me the managers name & hours. PS bring sandals to shower with because the shower is full of rust and rundown! The small face towels had hairs in 2 of them- not my hair as I didn't use them yet. The window coverings are not black out and do not cover the full window. I will never come back to this hotel!
Stayed 1 night in Aug 2025

10/10 Excellent

Evelyn

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice!
Stayed 1 night in Jul 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, amenities
The staff were friendly and responsive. The place could use a bit of a makeover. The price was excellent. Loved having hot breakfast options.
Stayed 3 nights in Aug 2025

10/10 Excellent

ERIC

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality service..clean property and room..great value
Stayed 1 night in Aug 2025

8/10 Good

Lubna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Aida

Traveled with family
Liked: Staff & service
This was a last-minute stay and it was one of the few hotels available during Labor Day weekend. The room was decent however, the pullout couch was a torture chamber. Not only was the tiny mattress stained and torn, It was so uncomfortable as the springs were going through the mattress itself. The mattress was only 2 inches thick and it was the most uncomfortable torturous experience of my life. They should be ashamed to have anyone sleep on such a poor kept couch.
Stayed 1 night in Aug 2025

6/10 Okay

Stephen

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Needs to be updated.
Stayed 1 night in Aug 2025

10/10 Excellent

pokkee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you have to drive but everything convenient food bars casinos sports a outdoors a lot to do in a small state
Stayed 1 night in Aug 2025

10/10 Excellent

Alex

Stayed 1 night in Aug 2025

10/10 Excellent

Kwok

Stayed 1 night in Aug 2025

6/10 Okay

Sharon

Traveled with family

Vacation

Went there with my son for his birthday and my anniversary we just went some casino.
Stayed 2 nights in Aug 2025

10/10 Excellent

jermanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great property 10 mins from Mohegan Sun Free breakfast Clean Free Parking Great staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Julius

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Place was very clean. Very quiet for a good night sleep and the breakfast was good. I would give this place 4 syats because they deserve it. Def would stay here again in the future.
Stayed 2 nights in Aug 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Matthew

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities

Little rough this time

This place was a little rough. The front desk staff said nothing while I was checking in until I asked what time breakfast was. He replied politely, however I have always been greeted when I get to a hotel. Maybe he was having a bad day. The whole hotel had quite a strong fragrance, not a bad smell, but very strong. They do not vacuum as I found a lot of food crumbs and a quarter on the floor of my room. There was a gummy bear in the hallway for all 4 days I was there, no vacuuming in the hallway either? The mold on the ceiling of the bathroom was the worst part of all. It looked like someone "repaired" the ceiling in the bathroom but didn't paint over the patches and mold was all over the unpainted joint compound. I remember Comfort Suites being better in the past.
Stayed 3 nights in Aug 2025

10/10 Excellent

Yvonne, Bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found it clean, friendly and breakfast was good. The bed was comfy and everything was so pleasant. I will definitely stay here again
Stayed 1 night in Aug 2025

8/10 Good

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be nice if they had a shuttle going to one of the casinos at least, but they do not. We had an issue with loud neighbors and they were accommodating to us and moved us to another room. That room was nice, however we discovered some small ants crawling on the coffee table and floor which was a little gross. We did bring it to their attention when we left. The breakfast was good and appreciated.
Stayed 3 nights in Aug 2025

10/10 Excellent

Frances

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good costumer service room was very clean
Stayed 1 night in Aug 2025