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Courtyard by Marriott Norwich

3.0 star property

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Photo gallery for Courtyard by Marriott Norwich

Pool
Breakfast and dinner served
Property amenity
View from property
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Air conditioning
  • Free WiFi
  • Laundry
$123
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
181 W Town St, Norwich, CT, 06360
  • Place, William W. Backus Hospital
    ‪2 min drive‬
  • Place, Mohegan Sun Casino
    ‪9 min drive‬
  • Place, Mohegan Sun Arena
    ‪9 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪28 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 32-inch Smart TV with satellite channels, TV, Netflix

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Hypo-allergenic bedding, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(28 reviews)
  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Hypo-allergenic bedding, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(48 reviews)
  • 240 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Courtyard by Marriott Norwich

3-star hotel in Norwichtown
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Courtyard by Marriott Norwich offers 120 accommodations with coffee/tea makers and hair dryers. 32-inch Smart televisions come with premium satellite channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and microwaves.

This Norwich hotel provides complimentary wired Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a 24-hour business center and 2 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This Norwich hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Onsite uncovered self parking is complimentary.

Courtyard by Marriott Norwich is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
The Bistro - This café serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day); free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 9.95 to 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch smart TV with premium satellite channels
  • Netflix
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 9.95 to 15.95 per person
  • Fee for in-room wireless internet: USD 4.95 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Hotel Norwich
Courtyard Marriott Norwich
Courtyard Norwich
Marriott Courtyard Norwich
Marriott Norwich
Norwich Courtyard
Norwich Courtyard Marriott
Norwich Marriott
Courtyard By Marriott Norwich Hotel Norwich
Courtyard Marriott Norwich Hotel
Courtyard by Marriott Norwich Hotel
Courtyard by Marriott Norwich Norwich
Courtyard by Marriott Norwich Hotel Norwich

Reviews

Courtyard by Marriott Norwich Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 662 out of 1011 reviews
Rating 8 - Good. 214 out of 1011 reviews
Rating 6 - Okay. 69 out of 1011 reviews
Rating 4 - Poor. 31 out of 1011 reviews
Rating 2 - Terrible. 35 out of 1011 reviews

Reviews

6/10 Okay

ELIZABETH

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Kind staff and easy check-in. Clean room and had A/C that worked very well especially during this heat. Was a little disappointed of the lack of communication about the construction, as I went out of my way to find a hotel with a pool and we couldn’t use it after a long drive. Other than that was an easy stay…
Stayed 1 night in Jun 2025

4/10 Poor

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
We had a room in the basement. Everything in our room was damp and moist. Additionally, the entrance to the hotel had trash all over the place because the trash had not been taken out timely. Our worst experience at a Marriot
Stayed 2 nights in Jun 2025

4/10 Poor

Gerard

Stayed 3 nights in Jun 2025

4/10 Poor

Tricia

Traveled with family
Disliked: Property conditions & facilities

Disappointing

Check-in was efficient, our beds were comfortable. The building fire alarm went off at 8:30am for 10 minutes. We exited but no staff ever offered an explanation, told us it was safe/not safe to reenter, or checked on guests. Our shower handle was broken and we had no hot water. The front desk said they would send maintenance to fix it but never did so our choices were ice cold showers or to not shower. At check out, staff apologized but said they couldn’t refund any money because we booked through on online source. Instead they offered us 4 to-go drinks from their Marketplace refrigerator.
Stayed 1 night in Jun 2025

6/10 Okay

Ray

Liked: Cleanliness, property conditions & facilities, room comfort

It was ok.

The room was very clean and I got a suite so it was very roomy with a great balcony. The tv in the bedroom didn’t work and it took two calls to the front desk to get it fixed, the guy who fixed it was very polite and did so quickly. It looked like the rooms at the other end of hall were updated but we didn’t get one of those. My guess is Hotels.com buys up the older rooms for a cheaper rate. No breakfast or extras coffee included. There’s a Starbucks in the lobby.
Stayed 2 nights in Jun 2025

10/10 Excellent

Munachiso

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect.
Stayed 2 nights in Jun 2025

10/10 Excellent

Diane, Rutland

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All staff members were extremely helpful and nice.
Stayed 2 nights in Jun 2025

2/10 Terrible

Lowell

Stayed 2 nights in Jun 2025

10/10 Excellent

Susan

Business traveler
Liked: Cleanliness, room comfort
it’ll be great when you folks wrap up the renovations. my floor and room were really good - outstanding staff! Jeannine at food & beverage is a STAR - give her a big end of year bonus!
Stayed 1 night in Jun 2025

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Carol

Liked: Cleanliness, property conditions & facilities
The staff was excellent and informative. There was no continental breakfast which l look forward to. There were no clocks in the room so find my watch and find my phone. Seems trivial but....
Stayed 4 nights in May 2025

10/10 Excellent

Serena

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean new comfort

Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness
Stayed 2 nights in May 2025

8/10 Good

Justin

Stayed 1 night in May 2025

8/10 Good

Justin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very well kept down to earth Hotel.... The only thing we weren't big on is they were doing some construction work on the floor we we're on... But to their credit they did offer to move us to another floor at no additional charge... For the most part the Hotel is well kept, & staff members are quickly responsive to your needs.. Two place to eat at this Hotel... One is inside, the other is out... Both place's had friendly flexible staff... Food was fairly good at both places... from 1 out of a 100 being exceptional- 75 is just passing.... We gave this Hotel an 89%.... It exceeded our expiations... We would be more then happy to stay at it once again on day of the week...
Stayed 2 nights in May 2025

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and a great shower!
Stayed 2 nights in May 2025

2/10 Terrible

Jennifer

front desk employee was very rude
Stayed 1 night in May 2025

10/10 Excellent

Eric

Stayed 1 night in May 2025

8/10 Good

Tiago

Liked: Amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Elliott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 2 nights in May 2025

6/10 Okay

Ricardo

Stayed 1 night in May 2025

10/10 Excellent

HECTOR

Liked: Amenities
All the experience was excellent and the people too.
Stayed 2 nights in May 2025

10/10 Excellent

Brian, EAST FALMOUTH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and cost.
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with the hotel. Clean, friendly, nice bed.
Stayed 4 nights in Apr 2025

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025