Holiday Inn Norwich, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Norwich, an IHG Hotel

Terrace/patio
Exterior
Billiards
Exterior
Bar (on property)

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
  • Pool
  • Bar
  • Housekeeping
  • Gym

Explore the area

Map
10 Laura Blvd, Norwich, CT, 06360
  • Norwich Golf Course
    ‪4 min drive‬
  • Norwich Arts Center
    ‪5 min drive‬
  • Mohegan Sun Casino
    ‪7 min drive‬
  • New London, CT (GON-Groton - New London)
    ‪22 min drive‬

Room options

Premium Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Norwich, an IHG Hotel

3-star hotel in Westside Norwich
This smoke-free hotel features 2 restaurants, an indoor pool, and a fitness center. Free WiFi in public areas, free self parking, and a free casino shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
Holiday Inn Norwich, an IHG Hotel offers 135 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Norwich, an IHG Hotel features an indoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 12000 square feet (1115 square meters) include a conference center. This business-friendly hotel also offers a vending machine, a garden, and coffee/tea in a common area. Onsite self parking is complimentary.

Holiday Inn Norwich, an IHG Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Rendezvous Restaurant - This restaurant specializes in American cuisine and serves breakfast only.
Scorzz Sports Bar - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free casino shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Rendezvous Restaurant
  • Scorzz Sports Bar

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (12,000 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1978
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Norwich
Holiday Inn Norwich
Norwich Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Holiday Inn Norwich Hotel

Holiday Inn Norwich, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 394 out of 1002 reviews" "
Rating 8 - Good. 243 out of 1002 reviews" "
Rating 6 - Okay. 168 out of 1002 reviews" "
Rating 4 - Poor. 104 out of 1002 reviews" "
Rating 2 - Terrible. 93 out of 1002 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Claudette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and good value
Stayed 1 night in Oct 2024

8/10 Good

veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Ramila

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never stay at any Holiday Inn The standards have changed and very poor service
Stayed 3 nights in Sep 2024

6/10 Okay

Ana

Traveled with partner
The hotel is oh for a holiday inn. The room was clean and well maintained but it smelled like cigarettes likeva lot and was not smoke. The pool was cold. They need to get a water heater immediately. I do recommend the breakfast it was very nice and multiple choices. I founded to be to expensive for been such a basic hotel with a cold water pool. No no
Stayed 1 night in Sep 2024

10/10 Excellent

Tina

Stayed 1 night in Aug 2024

10/10 Excellent

Dimitri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lindsey at the front desk made my stay at this hotel exceptional… always asking how I was, my stay going, dinner options, etc… just a genuine hospitable person… a true asset to the hotel!
Stayed 4 nights in Sep 2024

2/10 Terrible

Maribel

Stayed 1 night in Sep 2024

8/10 Good

Michael

Traveled with family
Swimming pool
Stayed 1 night in Sep 2024

8/10 Good

John

Stayed 1 night in Sep 2024

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
I was very disappointed the fitness center didn’t have the two treadmills that were in their pictures advertised. It is unfortunate since the hotel is conveniently located by the casinos
Stayed 2 nights in Sep 2024

8/10 Good

bernard

Traveled with partner
The hotel was good but the house keeper left a dirty wet rag on our bed but other then that it was great
Stayed 5 nights in Sep 2024

8/10 Good

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again. Not a fancy hotel but clean .
Stayed 1 night in Sep 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice, staff was very friendly and everything was conveniently located nearby.
Stayed 1 night in Sep 2024

4/10 Poor

Kelly

Disliked: Property conditions & facilities
The musty smell hit us in the face when we opened the door, the wallpaper was peeling away from the wall. It looks and smells like water damage that has never been addressed. I definitely would not recommend staying here, it looks okay from the lobby but the room is a holdover from the 70’s. It needs to be gutted and rebuilt.
Stayed 1 night in Sep 2024

6/10 Okay

Michelle

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Carla

Liked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Tiffany

Liked: Staff & service
Room smelled musty. Had to get moved to another room because AC wasn’t working. Room was a good size and I thought the beds were comfortable. For the price we paid (over $250) I will travel a little further for a nicer place next time
Stayed 1 night in Sep 2024

4/10 Poor

Lisa

Stayed 2 nights in Sep 2024

8/10 Good

Keira

Liked: Cleanliness, property conditions & facilities
it was fine and easy going
Stayed 1 night in Sep 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfy relaxing 😎
My husband & I have always had great stay all staff were very friendly maids were awsome room was very clean was nice will def be coming back soon & have referred family &friendd 😊
Stayed 1 night in Sep 2024

4/10 Poor

David

Traveled with partner
Not much
Stayed 1 night in Sep 2024

6/10 Okay

Marie-Georges

Traveled with partner
Liked: Staff & service
The staff was great. Only one elevator was working which prolonged the wait. Checking was at 4 pm everyone had to wait in line to check in.
Stayed 1 night in Sep 2024

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Paula, Denville

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Did not like that the furniture was worn out and ice machine was only working on the fourth floor. We had to go to fourth floor to get ice. They put us by a room by the elevators
Stayed 2 nights in Aug 2024