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Holiday Inn Norwich by IHG

3.0 star property

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Photo gallery for Holiday Inn Norwich by IHG

Terrace/patio
Exterior
Bar (on property)
Exterior
Billiards

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Bar
  • Housekeeping
  • Gym

Explore the area

Map
10 Laura Blvd, Norwich, CT, 06360
  • Norwich Golf Course
    ‪3 min drive‬
  • Mohegan Sun Casino
    ‪6 min drive‬
  • Mohegan Sun Arena
    ‪6 min drive‬
  • New London, CT (GON-Groton - New London)
    ‪25 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

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Exterior

Comfort Suites Near Casinos Norwich-Uncasville CT

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.0 out of 5, Very Good, (1000)
$289 nightly
The price is $289 total
includes taxes & fees
Comfort Suites Near Casinos Norwich-Uncasville CT

About this property

Holiday Inn Norwich by IHG

3-star hotel in Westside Norwich
This smoke-free hotel features 2 restaurants, an indoor pool, and a fitness center. Free WiFi in public areas, free self parking, and a free casino shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
Holiday Inn Norwich by IHG offers 135 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Norwich by IHG features an indoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 12000 square feet (1115 square meters) include a conference center. This business-friendly hotel also offers a vending machine, a garden, and coffee/tea in a common area. Onsite self parking is complimentary.

Holiday Inn Norwich by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Rendezvous Restaurant - This restaurant specializes in American cuisine and serves breakfast only.
Scorzz Sports Bar - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free casino shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Rendezvous Restaurant
  • Scorzz Sports Bar

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (12,000 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1978
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Norwich
Holiday Inn Norwich
Norwich Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Holiday Inn Norwich Hotel

Holiday Inn Norwich by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 409 out of 1003 reviews
Rating 8 - Good. 220 out of 1003 reviews
Rating 6 - Okay. 167 out of 1003 reviews
Rating 4 - Poor. 106 out of 1003 reviews
Rating 2 - Terrible. 101 out of 1003 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Edis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greta stay! Everyone was nice and clean. I would come again
Stayed 1 night in Feb 2025

6/10 Okay

Tracy

Stayed 1 night in Feb 2025

4/10 Poor

Rafael

Business traveler
Stayed 1 night in Feb 2025

8/10 Good

Anthony

Stayed 1 night in Feb 2025

2/10 Terrible

Jennafer, Stamford

Traveled with family and small children, Traveled with partner
Disliked: Amenities, property conditions & facilities
Stayed here mainly for shuttle to casino and indoor pool. Checked in and was told shuttle is running and pool was open. Shortly after the check in rush was over the pool was “closed for cleaning” and the shuttle stopped due to snow. I understand why shuttle stopped but why close the pool on a holiday weekend while everyone snowed in. The pool was not even being used when we checked in I made sure of that. When we returned to use it there was a hand written sign that read closed for cleaning. Will never go back! Not worth it!
Stayed 1 night in Feb 2025

6/10 Okay

Marvin

Stayed 1 night in Feb 2025

10/10 Excellent

Carol

Stayed 1 night in Feb 2025

10/10 Excellent

Elijah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great easy stay!
Stayed 1 night in Feb 2025

10/10 Excellent

Daryle J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to be
Stayed 1 night in Feb 2025

2/10 Terrible

LAURIE

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
We didn’t get the room we paid for so we left and canceled our reservation. They failed to cancel it and I end up getting a charge extra.
Stayed 1 night in Feb 2025

8/10 Good

Jonathan, Hackensack

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice sized room. Good bed. Humongous TV. No body wash in the shower. Sink was slow to drain.
Stayed 1 night in Feb 2025

4/10 Poor

Ramon, Middletown

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Eileen

Stayed 1 night in Feb 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service
Great for a simple night on a budget. Staff was absolutely wonderful
Stayed 1 night in Jan 2025

8/10 Good

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities
on-site restaurant and friendly service
Stayed 1 night in Jan 2025

8/10 Good

Tabitha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tina, Rutland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Mohegan Casino
Stayed 1 night in Jan 2025

10/10 Excellent

Santiago

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All employees I encountered were very nice and helpful. Had breakfast at there restaurant and it was reasonable price and tasted good.
Stayed 2 nights in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was perfect... Everything in the photos was ,as advertised. The food in the sports bar was A+. Would highly recommend for anyone traveling to the area.
Stayed 1 night in Jan 2025

8/10 Good

Yvette

Liked: Cleanliness, staff & service
The bathroom ceiling had mold where there was brown stains on the ceiling. There were a few cracks on the bathroom wall . Too many people smoking at the entrance of the hotel being that it is a non- smoking hotel.🙄 No water bottles in the room. Not enough of outside parking spaces.
Stayed 1 night in Jan 2025

4/10 Poor

Walter

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Won’t recommend.

Not clean. They didn’t clean the room for 2 days despite room being available for cleaning. Some switches in room not working. Inflexible terms - slight delay to check out they are adamant to collect the full night.
Stayed 2 nights in Jan 2025

10/10 Excellent

sheila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location is Key

This hotel is located moments to Mohegan Sun Casino, you can choose to drive yourself the 2 miles or use the convenient shuttle the hotel has to offer. Parking was no issue for a Saturday night in the hotel. Located close to food and Walmart is less than a mile away if you forget any essentials
Stayed 1 night in Jan 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant Bat had a fun karaoke night.
Stayed 1 night in Jan 2025

10/10 Excellent

Estherlinedia

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025