Hyatt Place Mystic

3.0 star property

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Photo gallery for Hyatt Place Mystic

Property grounds
Marina
Premium bedding, in-room safe, desk, laptop workspace
Exterior
Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
224 Greenmanville Ave, Mystic, CT, 06355
  • Olde Mistick Village
    ‪5 min walk‬
  • Mystic Aquarium and Institute for Exploration
    ‪10 min walk‬
  • Mystic Seaport
    ‪19 min walk‬
  • New London, CT (GON-Groton - New London)
    ‪11 min drive‬

Room options

Guest Room, Room, 2 Double Beds

  • 500 sq ft
  • Sleeps 6
  • 2 Double Beds

Guest Room, Room, 1 King Bed

  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

Room (High Floor 1 King Bed)

  • 495 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room (High Floor 2 Double Beds)

  • 495 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Hyatt Place Mystic

3-star Mystic hotel walkable to Olde Mistick Village
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place Mystic offers 79 accommodations with safes and designer toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Mystic hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Hyatt Place Mystic features a fitness center and a seasonal outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 752 square feet (68 square meters) include conference space. This business-friendly hotel also offers concierge services, dry cleaning/laundry services, and express check-out. Onsite self parking is complimentary.

Hyatt Place Mystic is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Children aged 3 and younger eat free breakfast.
Hyatt Place Mystic has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 11 for adults and USD 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 752 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to April 14:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 3 and younger eat free breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 15 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 11 for adults and USD 11 for children
  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from April 11 to October 10
Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is recommended for transportation to and from this property

Property is also known as

Hyatt Place Hotel Mystic
Hyatt Place Mystic
Mystic Hyatt Place
Hyatt Mystic
Hyatt Place Mystic Hotel Mystic
Hyatt Place Mystic Hotel
Hyatt Place Mystic Hotel
Hyatt Place Mystic Mystic
Hyatt Place Mystic Hotel Mystic

Hyatt Place Mystic Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 781 out of 1107 reviews
Rating 8 - Good. 215 out of 1107 reviews
Rating 6 - Okay. 61 out of 1107 reviews
Rating 4 - Poor. 28 out of 1107 reviews
Rating 2 - Terrible. 22 out of 1107 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Todd

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We missed our ferry to Orient point so got a last-minute reservation, and went and had dinner in Mystic and then drove to this property, so we got here at about 915, and the entire evening staff was all sitting in the office for a solid 8 to 10 minutes as we were standing, waiting to check in and another group of six people in front of us were all standing at the lobby, waiting to check in. When the people finally came out of the office, it looked as though they were having a dinner break with no one on the floor in the lobby. We easily could have taken all of the snacks and beverages from the open Area or for that matter thieves could’ve walked into the lobby. There really needs to be some evening shift re-training.
Stayed 1 night in Jan 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

franklette

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great time
Stayed 1 night in Feb 2025

8/10 Good

anthie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Taryn

Liked: Cleanliness, staff & service, property conditions & facilities
The property itself was very nice and the staff was absolutely beyond friendly and accommodating. The grounds looked fantastic and were very well kept. The only thing I would’ve maybe liked to see a more equipped gym facility and I’m more expensive breakfast option.
Stayed 2 nights in Feb 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay, didn't want to leave.

One night, while visiting an account nearby, and I loved this hotel a LOT. (I'm usually partial to Res Inn.) I stay in hotels at least 3 nights a week. The mattress is one of the most comfortable hotel beds I have ever slept in. The towels were lg and super soft. Friendly staff. Restaurants nearby. Clean and spacious room. I will def stay again when I'm in this area.
Stayed 1 night in Feb 2025

10/10 Excellent

Joy, Bronx

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Property , Clean Spacious , Super Clean, well updated furnished . Staff is super nice and accomodating. I will definately come back, Amy at front desk was truly awsome !!! Thanks again~
Stayed 2 nights in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Irvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very nice. They had renovated the hotel rooms and it feels more spacious. Worth the stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Meghan, Brockton

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
So clean! The staff was so friendly. Great bar food available whenever. Perfect breakfast
Stayed 1 night in Feb 2025

8/10 Good

Dalila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was really nice I would like to come back again
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness
Barking dog on our floor. Children running the halls at night. some alarm went off and took a long time to reset.
Stayed 1 night in Feb 2025

10/10 Excellent

Christina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay, employee that checked us in very nice
Stayed 1 night in Feb 2025

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will be back

Very friendly and helpful staff! Very comfortable beds and very clean room. We enjoyed our stay and will be back! The location of the hotel is very convenient, too!
Stayed 2 nights in Feb 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

2/10 Terrible

Sara

Disliked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Stacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice - but it is dated. the workout facility is very small and cramped....there are no signs for ice machines so have to look around. everyone working there was very nice and approachable.
Stayed 2 nights in Feb 2025

10/10 Excellent

Candace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was curteous and pleasant. Enjoyed our stay!!
Stayed 1 night in Feb 2025

10/10 Excellent

Claudia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Laurie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wish the gentlemen at the front desk was a little more pleasant! The women that work there are absolutely amazing! Love this hotel will definitely return!
Stayed 1 night in Feb 2025

10/10 Excellent

Chary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tea was always available in the lobby
Stayed 4 nights in Jan 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room Friendly staff Breakfast included
Stayed 1 night in Feb 2025

10/10 Excellent

Basil

Liked: Cleanliness, staff & service, property conditions & facilities
Amy & the staff were very friendly & helpful.
Stayed 3 nights in Jan 2025