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Best Western Mystic Hotel

2.5 star property

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Photo gallery for Best Western Mystic Hotel

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes
Lobby
Exterior
Free daily continental breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
$115
includes taxes & fees
Nov 11 - Nov 12

Explore the area

View in a map
48 Whitehall Ave, Mystic, CT, 06355
  • Place, Olde Mistick Village
    ‪8 min walk‬
  • Place, Mystic Aquarium and Institute for Exploration
    ‪13 min walk‬
  • Place, Mystic Seaport
    ‪4 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(41 reviews)
  • 260 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub

8.4 out of 10
Very good
(5 reviews)
  • 261 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

8.6 out of 10
Excellent
(22 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

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About this property

Best Western Mystic Hotel

Mystic hotel close to Olde Mistick Village
This smoke-free hotel features a fitness center, coffee/tea in a common area, and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and a 24-hour front desk are onsite. Change of towels is available on request.
Best Western Mystic Hotel offers 120 air-conditioned accommodations with safes and complimentary newspapers. LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Best Western Mystic Hotel features a fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and meeting rooms. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary uncovered self parking is available on site, along with a car charging station. A total renovation of this property was completed in December 2023.

Best Western Mystic Hotel is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - December 2023
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 8 AM to 8 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Mystic
Comfort Inn Mystic
Mystic Comfort Inn
Comfort Hotel Mystic
Comfort Inn Mystic Ct
Quality Inn Mystic
Quality Mystic
Best Mystic Hotel Mystic
Quality Inn Mystic Groton
Best Western Mystic Hotel Hotel
Best Western Mystic Hotel Mystic
Best Western Mystic Hotel Hotel Mystic

Best Western Mystic Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 222 out of 425 reviews
Rating 8 - Good. 123 out of 425 reviews
Rating 6 - Okay. 58 out of 425 reviews
Rating 4 - Poor. 11 out of 425 reviews
Rating 2 - Terrible. 11 out of 425 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Christina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Kevin

Traveled with family
Liked: Staff & service
Don’t get a room on the first floor here. The noise from the second floor will keep you up all night.
Stayed 2 nights in Jul 2025

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a terrible odor and the ac did not cool off the room. The room smelled like mildew and was very humid. The beds were uncomfortable and we had the worst nights sleep. Our clothing, luggage, and every item left smelling like mildew. There was also paint peeling off in the bathroom on the wall and moldings. Very disappointed Will never stay there again.
Stayed 1 night in Jul 2025

6/10 Okay

Kristen

Stayed 1 night in Jul 2025

8/10 Good

Diane K Williams

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please don't let the "older" reviews scare you away from the facility. The hotel has been renovated and is very nice. The breakfast was good (scrambled eggs, sausage, bacon, cereal, waffles, muffins, bread and bagels) though I do wish the staff would be around to wipe down tables after they were used. We didn't use the pool but lots of folks did. The parking was good. The only issue with the room was that the toilet was slow. You had to hold down the handle until everything was flushed away. There was only 1 restaurant/bar within walking distance that we frequented nightly. Locals were great and gave us some sound advice on where to eat and go. Enjoyed our weekend away in Mystic. Thanks.
Stayed 3 nights in Jul 2025

8/10 Good

Terry

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night but were very satisfied. We heard a very loud dog barking in the room across the hall right after we got to our room. The staff immediately changed our room and spoke to the dog owners about leaving their dog unattended. The Queen room type was not spacious, but fine for us. The shower was good. The free breakfast was actually quite good; scrambled eggs, sausage, bagels, muffins, juice, cereal, etc. were tasty and not stale like you normally find with free hotel breakfast bakery items. There is also a pool, which we did not have time to use. The only negative was a bumpy road leading to the hotel which needs to be repaved.
Stayed 1 night in Jul 2025

8/10 Good

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great day for a girl's night!
Stayed 1 night in Jul 2025

6/10 Okay

Elizabeth

Liked: Staff & service

Anniversary night

Breakfast was good. Coffee was good. Staff was friendly, but there was a mold smell coming from our AC unit and I could hear people running around upstairs all night.
Stayed 1 night in Jul 2025

8/10 Good

Samer

Traveled with family and small children
Liked: Cleanliness, amenities
Good
Stayed 1 night in Jul 2025

6/10 Okay

Heidi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nicely located, clean and the staff were friendly
Stayed 2 nights in Jul 2025

8/10 Good

Melinda

Stayed 1 night in Jul 2025

10/10 Excellent

Marco

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and pool were clean, staff was friendly and the breakfast was amazing. We had a great stay!
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiancée and I had stayed at this location under different ownerships in 2015 and shortly after COVID in 2021, and while we had a nice stay in '15, it was not as memorable in '21, possibly to everything COVID-related. After seeing wonderful reviews as a Best Western, and after staying at a Best Western on Long Island in 2019, we felt confident in returning. The hotel staff was wonderful, as was the breakfast services. We found out that BW is considering discontinuing the waffles from the breakfast menu: I'm sure that others would echo the sentiment for BW to please keep them on the menu!! The only 'negative' was that the toilet seat was much lower than at home. My fiancée had a slight knee injury earlier in the year that made it a bit difficult getting down and up from the toilet. Otherwise, we had a wonderful stay in Mystic, and would gladly book another reservation at this location the next time we are considering staying in and seeing everything in the Mystic, CT area.
Stayed 2 nights in Jul 2025

6/10 Okay

tim

Didn’t do much around the hotel. It was a stay and sleep
Stayed 1 night in Jul 2025

8/10 Good

Terri

Traveled with partner
Liked: Amenities
Staff friendly place clean breakfast very good.
Stayed 1 night in Jul 2025

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was fine enough for anyone to be accommodated
Stayed 1 night in Jul 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Short get away excellent stay
Stayed 1 night in Jul 2025

8/10 Good

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good
Stayed 1 night in Jun 2025

6/10 Okay

Rebecca

I would most likely find somewhere else to stay if I came back to this area. Hotel was overall just ok.
Stayed 1 night in Jul 2025

8/10 Good

RENEE

Liked: Cleanliness, staff & service, property conditions & facilities
We’re definitely stay in recommend the place. Everyone is nice and the place was kept well.
Stayed 1 night in Jul 2025

6/10 Okay

Denise

Traveled with partner
Liked: Cleanliness, staff & service
My husband & I visited for the weekend. It was the least expensive option for the area. We did not like that there were limited breakfast options & that we could hear a lot of noise in our hallway & upstairs. We did like, however, the decor in the lobby, our room, and the close proximity to downtown Mystic.
Stayed 1 night in Jul 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service
jus your basic hotel...staff was friendly !
Stayed 2 nights in Jul 2025

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Quiet, clean, updated room. But... damp.

Hotel was in an easily accessible location; we stayed here for a beach trip to Misquamicut, RI. It was quiet, clean, and had a good breakfast. The room was updated and clean. The beds were a bit hard, but comfortable enough. The main drawback for us was that the air in the room felt consistently damp... like the air conditioner wasn't taking moisture out of the air or something. Because it was so damp, nothing we hung up (bath towels, bathing suits from the beach, beach towels, etc.) dried out, ever, even after hanging for more than a day. We weren't expecting perfection... but after leaving a child's damp (not soaking wet) bathing suit hanging up for two full nights and days, it was still damp. The air also made our other clothes feel a bit damp, too. It was weird.
Stayed 3 nights in Jul 2025

8/10 Good

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and accommodating. Unfortunately, we experienced unruly noise coming from the room above us that went into the better part of the evening. The breakfast was good. If we should ever go back I would insist on a room on the top floor.
Stayed 1 night in Jul 2025