See all properties

Best Western Mystic Hotel

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Mystic Hotel

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes
Free daily continental breakfast
Exterior
Business center
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Pool
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
48 Whitehall Ave, Mystic, CT, 06355
  • Olde Mistick Village
    ‪13 min walk‬
  • Mystic Aquarium and Institute for Exploration
    ‪15 min walk‬
  • Hartford Healthcare Mystic Health Center
    ‪17 min walk‬
  • New London, CT (GON-Groton - New London)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • 260 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

  • 728 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

Family Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Family Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

  • 728 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub

  • 261 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Spark by Hilton Mystic Groton

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, (785)
The price is $155
per night
$179 total
includes taxes & fees
Mar 8 - Mar 9
Spark by Hilton Mystic Groton

About this property

Best Western Mystic Hotel

Mystic hotel close to Olde Mistick Village
This smoke-free hotel features a fitness center, coffee/tea in a common area, and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and a 24-hour front desk are onsite. Change of towels is available on request.
Best Western Mystic Hotel offers 120 air-conditioned accommodations with safes and complimentary newspapers. LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Best Western Mystic Hotel features a fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary uncovered self parking is available on site, along with a car charging station. A total renovation of this property was completed in December 2023.

Best Western Mystic Hotel is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - December 2023
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 8 AM to 8 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Mystic
Comfort Inn Mystic
Mystic Comfort Inn
Comfort Hotel Mystic
Comfort Inn Mystic Ct
Quality Inn Mystic
Quality Mystic
Best Mystic Hotel Mystic
Quality Inn Mystic Groton
Best Western Mystic Hotel Hotel
Best Western Mystic Hotel Mystic
Best Western Mystic Hotel Hotel Mystic

Best Western Mystic Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 64 out of 119 reviews
Rating 8 - Good. 36 out of 119 reviews
Rating 6 - Okay. 12 out of 119 reviews
Rating 4 - Poor. 5 out of 119 reviews
Rating 2 - Terrible. 2 out of 119 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk people were very pleasant quiet and accommodating. We have stayed here before a
Stayed 5 nights in Nov 2024

10/10 Excellent

Polina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Eugene

Stayed 1 night in Oct 2024

4/10 Poor

Ashley

Traveled with pets
Liked: Amenities
I had to wait for 20 minutes to check in as there was no one at the desk
Stayed 1 night in Nov 2024

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property seemed updated and clean. Not many other guests so our visit was very quiet. Room was comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice employees, clean and quiet area, plus next to the mystic village and restaurants.
Stayed 1 night in Nov 2024

8/10 Good

Xiomara

Traveled with partner
Close proximity to all places we wanted to visit.
Stayed 2 nights in Nov 2024

10/10 Excellent

Eline

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet and close to beaches
Stayed 1 night in Nov 2024

10/10 Excellent

Barbara

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mom/daughter weekend
We went for a mother/daughter trip and we were very pleased with this hotel. They have and still are working on updating and it looks great. If we ever go back to Mystic CT, we will definitely stay here. It was also very close to Mystic Aquarium and Mystic Village shopping. There are also several restaurants close by. Easy access to I95.
Stayed 2 nights in Oct 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Property was quiet and nice. Breakfast was good each day and staff was acceptable. Nothing outstanding really in any category that is why I gave it 4 and not 5 stars
Stayed 2 nights in Nov 2024

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Nice and clean and affordable
Stayed 2 nights in Oct 2024

6/10 Okay

Sharalyn

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Friendly staff besides being asked if I had a pet 3x. Placed me on the first floor, morning of checkin couldn’t sleep- housekeeping staff was extremely loud with speaking to each other.
Stayed 1 night in Nov 2024

10/10 Excellent

Daneen M.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was a breeze! Staff very nice! Room very clean!
Stayed 1 night in Nov 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was perfect nice and quiet very clean no problems at all. We actually left an item there. It was taken care of by the cleaning staff giving it to the front desk and we picked it up the next day. Thank you very much
Stayed 2 nights in Oct 2024

10/10 Excellent

Annie

Stayed 1 night in Sep 2024

8/10 Good

michael

Traveled with partner
Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Clean and comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Removed from downtown so it’s quiet and pleasant though generic and efficient
Stayed 1 night in Oct 2024

10/10 Excellent

Pasquale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mystic, CT.
Good experience.
Stayed 3 nights in Oct 2024

8/10 Good

John

Liked: Amenities
Great location, friendly staff
Stayed 1 night in Oct 2024

8/10 Good

Ian

Traveled with partner
Liked: Staff & service
The staff was friendly. We had to wait behind a few others to check in and out but that is expected sometimes. The room and common areas needed to be vacuumed and updated. A huge pile of old furniture was in the parking lot next to the dumpster. Towels could have been a bit higher quality. Soaps and shampoo etc were good! Didn’t try the breakfast so can’t evaluate that.
Stayed 2 nights in Oct 2024

10/10 Excellent

Natalie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for making our stay a pleasant experience
Stayed 2 nights in Oct 2024