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Springhill Suites by Marriott Mystic Waterford

3.0 star property

Choose dates to view prices

Photo gallery for Springhill Suites by Marriott Mystic Waterford

Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Reception
Indoor pool
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
401 N Frontage Rd, New London, CT, 06385
  • United States Coast Guard Academy
    ‪3 min drive‬
  • Connecticut College
    ‪4 min drive‬
  • New London Ferry Dock
    ‪5 min drive‬
  • New London, CT (GON-Groton - New London)
    ‪16 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 392 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Studio, Multiple Beds, Non Smoking

  • 392 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 392 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • 392 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Studio, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 392 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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Indoor pool

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  • Free WiFi
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The price is $166
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$191 total
includes taxes & fees
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About this property

Springhill Suites by Marriott Mystic Waterford

3-star New London hotel close to New London Ferry Dock
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Housekeeping is available on request.
Springhill Suites by Marriott Mystic Waterford offers 80 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. LCD televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Springhill Suites by Marriott Mystic Waterford features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

A business center is on site at this 3-star property. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Complimentary self parking is available on site.

Springhill Suites by Marriott Mystic Waterford is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Springhill Suites Marriott Hotel Waterford
Springhill Suites Marriott Waterford
Springhill Suites Marriott Hotel New London
Springhill Suites Marriott Hotel New London
Springhill Suites Marriott New London
Hotel Springhill Suites by Marriott New London
New London Springhill Suites by Marriott Hotel
Springhill Suites by Marriott New London
Springhill Suites Marriott Hotel
Springhill Suites Marriott
Hotel Springhill Suites by Marriott
Springhill Suites Marriott

Springhill Suites by Marriott Mystic Waterford Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 422 out of 856 reviews
Rating 8 - Good. 274 out of 856 reviews
Rating 6 - Okay. 96 out of 856 reviews
Rating 4 - Poor. 40 out of 856 reviews
Rating 2 - Terrible. 24 out of 856 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Erin, Groveland

Stayed 1 night in Oct 2024

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Lynda

Traveled with group
Liked: Staff & service
Disliked: Amenities
Nothing notable, good or bad, totally adequate.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer, Garden Ridge

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with good breakfast and close to USCGA. Will be booking again if my Grandson gets in.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

DONALD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Aaliyah

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great for a short stay! I do wish there were lotion/ shower cap/ etc provided but other than that it was great!
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Keyarash

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodating and welcoming staff. Overall it’s a clean hotel, and seems to have a few options for shopping and dining close to the property. I’m just passing by but if I come back this way, will definitely stay here again.
Stayed 1 night in Nov 2024

8/10 Good

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was pleasant. Breakfast was basic but appreciated nonetheless.
Stayed 1 night in Nov 2024

10/10 Excellent

Boadu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Oct 2024

6/10 Okay

Elizabeth

Traveled with family
Disliked: Property conditions & facilities
The beds were very old and uncomfortable. The pillows were not great either.
Stayed 2 nights in Oct 2024

2/10 Terrible

Vanessa, New Britain

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible stay! Bed was hard and uncomfortable couldn’t slip. AC was set on 66 but room felt like 80 it was hot. Sheets stained. Shower broken Pool room was very hot couldn’t stay in there so kids could play in pool. Staff was busy hanging out together instead of acknowledging guest
Stayed 1 night in Oct 2024

8/10 Good

Michael John

Stayed 1 night in Aug 2024

10/10 Excellent

Lawrence

Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matt was great
Stayed 1 night in Sep 2024

10/10 Excellent

Brianna

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean establishment. Convenient hours, help available all night
Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Lizbeth

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We needed a quick overnight, the staff was kind enough to make up the pullout bed for us in advance, which was above and beyond. Plus it was a very nice room.
Stayed 1 night in Aug 2024

10/10 Excellent

Liset

Stayed 1 night in Aug 2024

8/10 Good

todd

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff
Stayed 1 night in Sep 2024