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The Spa at Norwich Inn

3.5 star property

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Photo gallery for The Spa at Norwich Inn

Property grounds
Lobby sitting area
Garden
Serves lunch and dinner
Indoor spa tub

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot Tub
  • Bar
$271
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
607 W Thames St, Norwich, CT, 06360
  • Place, Norwich Golf Course
    ‪10 min walk‬
  • Place, Kids Quest
    ‪19 min walk‬
  • Place, Mohegan Sun Casino
    ‪2 min drive‬
  • Airport, Montauk, NY (MTP)

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(46 reviews)
  • 170 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Spa at Norwich Inn

3.5-star Norwich hotel close to Mohegan Sun Casino
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
The Spa at Norwich Inn offers 49 air-conditioned accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 37 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

In addition to a full-service spa, The Spa at Norwich Inn features an indoor pool and a hot tub. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 6932 square feet (644 square meters) include a conference center. This Georgian hotel also offers a fitness center, a sauna, and a terrace.

The Spa at Norwich Inn is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekdays.
Kensingtons - Overlooking the golf course and pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Ascots Pub - This pub serves lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends; USD 9 to 16 for adults and USD 9 to 16 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Ascots Pub
  • Kensingtons

Things to do

  • 18-hole adjacent golf course
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Shopping

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (6,932 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 37 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Built in 1929
  • Georgian architecture
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 6.33 per person, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • Parking
  • Pool access
  • Self parking
  • Spa access
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 9 to 16 for adults, and USD 9 to 16 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 14 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

Inn Norwich
Norwich Inn
Norwich Inn Spa
Norwich Spa
Norwich Spa Inn
Spa Norwich
Spa Norwich Inn
The Spa At Norwich Hotel Norwich
Spa Inn
The Spa at Norwich Inn Hotel
The Spa at Norwich Inn Norwich
The Spa at Norwich Inn Hotel Norwich

Reviews

The Spa at Norwich Inn Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 587 out of 1001 reviews
Rating 8 - Good. 272 out of 1001 reviews
Rating 6 - Okay. 86 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Sep 2025

8/10 Good

Sheryle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give it an score of an 8. I choose this property and it's amenities as I was seeking rest & relaxation. It definitely provided that! There was a snafu in the room when I arrived.The TV wasn't working. I called the front desk and they sent somone within 5 minutes. After trying for a bit with no sucess they called the engineer. He couldn't get the TV to connect to the cable, so he got a TV from an empty room turned It on and problem solved. Had a working TV in about 20 minutes. The Spa offerings were great and most of the staff were welcoming, friendly, and had some helpful suggestions of things to do. I had a scalp massage from Ty and manicure and pedicure from Lex upon my arrival. They did a great job helping me to start relaxing and feel comfortable. I took the day on Sat.to explore the surrounding towns. On Sun. I had a morning massage and a enjoyable lunch on the terrace. Service was exceptional! After lunch, I went into the small indoor pool. It needs some wor. I relaxed outside to dry off in the sunny area. Pool is better suited for exercising and floating as it was only 4ft deep and not very wide. Late afternoon I recieved hydrating mask facial from Shelly. It and she was amazing! For dinner I chose to eat at the Kensington inside the hotel. Service was great! Had the scollop dish which was cooked well, but tasted salty and not sweet like I am used to sea scollops tasting. I did walk the grounds, but things were looking tired and messy. I would return.
Stayed 3 nights in Aug 2025

10/10 Excellent

Anju

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
G
Stayed 1 night in Jul 2025

10/10 Excellent

Nigella, Woodbury

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and relaxing stay. Staff was pleasant and super helpful.
Stayed 3 nights in Aug 2025

2/10 Terrible

Brenden

Disliked: Cleanliness, staff & service, room comfort

Disappointed..

Stayed 1 night in Aug 2025

8/10 Good

Dora

Liked: Room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

jennifer

Stayed 1 night in Aug 2025

10/10 Excellent

Lyndsay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of the room was definitely a perk. The food and drinks were delicious. Overall peaceful resort. Staff were friendly and informative. There was one little hiccup but it got sorted out. I appreciate the follow up from management. We look forward to returning in the future!
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Mohegan Sun, where we had tickets for events on consecutive nights. I was not previously a spa person. But after exploring the premises furing our stay, I would like to return, next time taking more advantage of the offerings there.
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the stay was perfect.
Stayed 4 nights in Aug 2025

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, amenities
Lovely stay. The staff was very attentive. It would help yo have milk or creamer in the room tor coffee machine.
Stayed 3 nights in Aug 2025

4/10 Poor

Chabeli

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The exterior landscaping is great, the good and drinks were amazing. Dinner menu definitely better than breakfast. Spa may need a renovation and upgrade.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sergio M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Nicole

Stayed 2 nights in Jul 2025

10/10 Excellent

Winta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay for a romantic weekend. We did have to lay $42 for 2 cocktails so that was a bit ridiculous but besides that everything was perfect
Stayed 4 nights in Jun 2025

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our room, pub, friendly staff! Shuttle to Mohegan Sun was a big plus. Was a great alternative to staying at casino.
Stayed 2 nights in Jul 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Amenities
Everyone at the spa / hotel was professional and paid attention to detail we loved the place and can’t wait to go back five stars isn’t enough it needs a TEN STAR RATING !!!
Stayed 1 night in Jul 2025

8/10 Good

Alice

Friendly staff, clean rooms, grounds well manicured, choice of restaurant or pub, good food, lovely on-site shop, juice bar. I would recommend!!!’
Stayed 4 nights in Jul 2025

10/10 Excellent

Susan

Stayed 1 night in Jul 2025

10/10 Excellent

Joshua

Stayed 1 night in Jul 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Christine

Liked: Cleanliness, staff & service
Very small room for the price.
Stayed 1 night in Jul 2025

10/10 Excellent

Catherine

Stayed 2 nights in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025