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The Spa at Norwich Inn

3.5 star property

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Photo gallery for The Spa at Norwich Inn

Property grounds
Serves lunch and dinner
Indoor spa tub
Lobby sitting area
Garden

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Hot Tub
  • Room service
  • Bar
$271
includes taxes & fees
Aug 19 - Aug 20

Explore the area

View in a map
607 W Thames St, Norwich, CT, 06360
  • Norwich Golf Course
    ‪10 min walk‬
  • Mohegan Sun Casino
    ‪3 min drive‬
  • Mohegan Sun Arena
    ‪3 min drive‬
  • Montauk, NY (MTP)

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, iron/ironing board

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(42 reviews)
  • 170 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Spa at Norwich Inn

3.5-star Norwich hotel close to Mohegan Sun Casino
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
The Spa at Norwich Inn offers 49 air-conditioned accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 37 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

In addition to a full-service spa, The Spa at Norwich Inn features an indoor pool and a hot tub. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 6932 square feet (644 square meters) include a conference center. This Georgian hotel also offers a fitness center, a sauna, and a terrace.

The Spa at Norwich Inn is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekdays.
Kensingtons - Overlooking the golf course and pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Ascots Pub - This pub serves lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends; USD 9 to 16 for adults and USD 9 to 16 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Ascots Pub
  • Kensingtons

Things to do

  • 18-hole adjacent golf course
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Shopping

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (6,932 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 37 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Built in 1929
  • Georgian architecture
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 6.33 per person, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • Parking
  • Pool access
  • Self parking
  • Spa access
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 9 to 16 for adults, and USD 9 to 16 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 14 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

Inn Norwich
Norwich Inn
Norwich Inn Spa
Norwich Spa
Norwich Spa Inn
Spa Norwich
Spa Norwich Inn
The Spa At Norwich Hotel Norwich
Spa Inn
The Spa at Norwich Inn Hotel
The Spa at Norwich Inn Norwich
The Spa at Norwich Inn Hotel Norwich

The Spa at Norwich Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 572 out of 996 reviews
Rating 8 - Good. 277 out of 996 reviews
Rating 6 - Okay. 92 out of 996 reviews
Rating 4 - Poor. 39 out of 996 reviews
Rating 2 - Terrible. 16 out of 996 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Deana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Jacqueline, Hampton Bays

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

KIMM, SUNNYSIDE

Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Stayed 1 night in Apr 2025

10/10 Excellent

karen

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, nice rooms, smells wonderful!
Stayed 3 nights in Mar 2025

10/10 Excellent

NINA

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Gerald

Stayed 1 night in Apr 2025

8/10 Good

Jala

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Anthony

Stayed 1 night in Mar 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
A perfect getaway for this new mama!
Stayed 1 night in Mar 2025

8/10 Good

Nicole

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always have a lovely time staying at the inn and enjoying a spa day. This trip felt a little more. The hotel staff were lovely and attentive. Spa reception was on point. Some of the spa service technicians weren’t as warm as I remember. In their defense, it was the busiest I have ever seen them.
Stayed 1 night in Mar 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would of been better if i did not have to leave early was supose to stay to sunday march 16 th but ended up leaving at 4:30 am march 15 do tobwaking up to severe pain in my side so i headed home to go to my doctor sucks i lost a whole night and day wirth of stay that i oayed for but oh well the time i was there was great
Stayed 2 nights in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Marcus, Hamden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and comfortable. Enjoyed my stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Pamela Rae

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and very accommodating!
Stayed 2 nights in Mar 2025

10/10 Excellent

Haben

Stayed 1 night in Mar 2025

10/10 Excellent

Jazmine

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Jennifer

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT go here expecting to use “the hot tub “ (as stated on their website there was only one). My husband and I had been having a rough time so we decided to go for a treat. We usually stay at less expensive places but were looking forward to a nice place where we could relax and sit in the hot tub and then do some 5 cent slots. When we got there, the hotel told us that there are only separate women’s and men’s hot tubs in the locker rooms. So I told them that that wasn’t what was on the site and asked for a refund. They told me to call Expedia so I did. When Expedia called them to get permission to do the refund, the hotel wouldn’t do it. They just kept telling me that we could use the pool. Then they told me that the manager wasn’t there and would be in the following morning (Monday) and to have Expedia call then. When they called the next day, they were told that the managers were only there on the weekends. Cleary they have no intention of issuing the refund and are playing games with Expedia.
Stayed 1 night in Feb 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
I've been to the spa many times. I have suggested some things that have come true, and I'm so glad about that. For instance the mini fridges in the room and the coffee machines are very welcome additions. Sometimes people have medications that need to be refrigerated. A couple of things could be improved. Please fix the fireplace in ascot pub. It's kind of ridiculous that I haven't been there in many months and the fireplace is still broken. I heard that it was an expensive fix but at the very least put a gas insert in there to make it not look so dark and cold. Also, in the bathroom of my room 06, the close-up mirror is absolutely unusablebecause it's placed too far away from a person's face when they are trying to look close up. It's absolutely unusable. Those should be closer so that you can actually draw it forward and see yourself in the close-up side. There was a recumbent bike in the gym that was broken and that's the kind of bike I like to use so it was disappointed about that. Hopefully that will be fixed by the next time. They used to be small towels in the gym and maybe you were out but there were no towels there at all. Also in the gym the cleaning wipes were depleted in the paper towel dispenser and there weren't any wipes coming out of the dispenser on the wall near the weights. The gym could be slightly cooler, too.
Stayed 1 night in Feb 2025

2/10 Terrible

Lucy

Traveled with group
Liked: Cleanliness, amenities
The staff was so kind
Stayed 1 night in Feb 2025

10/10 Excellent

Antonia

Stayed 1 night in Feb 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing, nice drink options.
Stayed 1 night in Feb 2025