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Best Western Plus Crown Colony Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus Crown Colony Inn & Suites

Exterior
Pillowtop beds, desk, laptop workspace, iron/ironing board
Free daily full breakfast
Reception
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Gym
  • Laundry
  • Housekeeping
$124
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
3211 S 1st Street, Lufkin, TX, 75901
  • Place, Naranjo Museum of Natural History
    ‪2 min drive‬
  • Place, CHI St. Luke's Health-Memorial Lufkin
    ‪5 min drive‬
  • Place, Woodland Heights Medical Center
    ‪5 min drive‬
  • Airport, Nacogdoches, TX (OCH-A L Mangham Jr. Regional)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Microwave

9.4 out of 10
Exceptional
(22 reviews)
  • 305 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Microwave

9.0 out of 10
Wonderful
(23 reviews)
  • 305 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Microwave

8.6 out of 10
Excellent
(7 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

9.4 out of 10
Exceptional
(8 reviews)
  • 544 sq ft
  • Sleeps 6
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

7.0 out of 10
Good
(2 reviews)
  • 305 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 305 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 305 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

10.0 out of 10
Exceptional
(3 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Microwave

Suite, 2 Queen Beds, Non Smoking, Microwave | Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Microwave

8.8 out of 10
Excellent
(5 reviews)
  • 400 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 2

King Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, High Speed Internet Access, Microwave, Refrigerator, Work Desk

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, High Speed Internet Access, Sofabed, Microwave, Refrigerator

  • Sleeps 4

Suite-1 King Bed, Mobility Accessible, Bathtub, Sofabed, Non-Smoking

  • Sleeps 4

2 Queen Beds, Non-Smoking, High Speed Internet Access, Microwave, Refrigerator, Work Desk

  • Sleeps 4

King Suite with Whirlpool

  • Sleeps 2

Two Queen Suite

  • Sleeps 5

Two King Suite

  • Sleeps 6

Mobility Accessible Two Queen Room with Tub

  • Sleeps 4

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About this property

Best Western Plus Crown Colony Inn & Suites

Hotel in Crown Colony
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Best Western Plus Crown Colony Inn & Suites offers 58 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature pillowtop mattresses. 49-inch LED televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Lufkin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Plus Crown Colony Inn & Suites features an outdoor pool and a 24-hour fitness center. Wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

Best Western Plus Crown Colony Inn & Suites is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Mini golf
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2004
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Crown
Best Western Plus Crown Colony
Best Western Plus Crown Colony Inn
Best Western Lufkin
Best Western Plus Crown Colony Lufkin
Lufkin Best Western
Best Western Plus Crown Colony Inn And Suites
Best Western Plus Crown Colony Hotel Lufkin
Best Western Plus Crown Colony Inn Lufkin
Best Western Plus Crown Colony Inn Suites
Plus Crown Colony & Suites
Best Western Plus Crown Colony Inn & Suites Hotel
Best Western Plus Crown Colony Inn & Suites Lufkin
Best Western Plus Crown Colony Inn & Suites Hotel Lufkin

Reviews

Best Western Plus Crown Colony Inn & Suites Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 620 out of 909 reviews
Rating 8 - Good. 201 out of 909 reviews
Rating 6 - Okay. 42 out of 909 reviews
Rating 4 - Poor. 30 out of 909 reviews
Rating 2 - Terrible. 16 out of 909 reviews

Reviews

10/10 Excellent

Evelyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

drew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness

Unfriendly staff

Was accused of dialing 911 and not apologized too after staff realized it wasn’t our room. Found 2 roaches and was told they didn’t believe that, and the main room ac didn’t work well.
Stayed 1 night in Aug 2025

10/10 Excellent

Ashleigh

Stayed 1 night in Jul 2025

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was great, the hotel is very clean, the staff was nice, and the whole experience was great.
Stayed 3 nights in Jul 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we always stay at this hotel and they treat us very nice
Stayed 2 nights in Jul 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not sure I would stay again

It's a much older property and the A/C unit was very noisy making it difficult to sleep. Staff were very nice. Towels were very rough.
Stayed 2 nights in Jul 2025

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem

Front desk, young man was friendly and upbeat.
Stayed 1 night in Jun 2025

8/10 Good

Diana

Stayed 3 nights in Jul 2025

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities
Clean rooms, nice staff, great stay.
Stayed 2 nights in Jun 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing Experience from Start to Finish

My stay was full of issues from the moment I checked in. I had booked and paid for a 1 King Suite, but was given a standard 2 Queen room instead. When I tried calling the front desk to address the issue, the in-room phone didn’t even work—so I had to go down in person. When I showed the staff my receipt clearly stating I booked a suite, I was told they were fully booked and couldn’t accommodate the room I paid for. No upgrade, no refund, not even a real apology—just a “sorry.” At that point, I was stuck for the night and decided to just get through it. The room itself was disappointing: the bed was uncomfortable, the mini fridge was dirty, and the overall cleanliness was lacking. On top of that, the walls were paper-thin—I could hear every door, conversation, and car passing by. Even the elevators were unbearably hot. Needless to say, I won’t be returning.
Stayed 1 night in Jun 2025

6/10 Okay

Fernando

Liked: Staff & service
The facilities look old and a bit dirty, the price was high for what it offer. The place is very convenient, close to the town, easy access
Stayed 1 night in Apr 2025

4/10 Poor

Sherrie

Traveled with family
Liked: Cleanliness
The bed was hard and the pillows bad. One of the outlets in our room was burnt. The pool was cloudy. The tv did not work having kids that was not cool since we had been traveling 11 hours. The front desk did her best. The manager got mad at her for bothering him while she was trying to fix the tv.
Stayed 1 night in Jun 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was nice
Stayed 3 nights in Jun 2025

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the cleanliness to the breakfast…. THEY DOING IT! We will book again.
Stayed 3 nights in May 2025

10/10 Excellent

Barry

Traveled with partner
Clean, quiet and comfortable!! A great place to stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Cristian

Stayed 2 nights in Jun 2025

4/10 Poor

David

Traveled with family
Liked: Cleanliness, property conditions & facilities
Swimming Pool
Stayed 2 nights in Jun 2025

10/10 Excellent

mira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Yadira, Whittier

Traveled with partner
Liked: Amenities, property conditions & facilities
Enjoyed our time there
Stayed 1 night in Jun 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A time was had and it was time to rest BW was the place.
Stayed 1 night in Jun 2025

10/10 Excellent

David Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

William

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nicely appointed and very clean. Grounds and pool were nice. Everything was great except my AC control was stuck and it was very warm during my stay. In the middle of the night I forced the temp control by holding it down for a long time. Temp then improved.
Stayed 1 night in May 2025