6/10 Okay
Buwaneka
May 7, 2025
Liked: Staff & service
Generally the services were okay, wished if we had a adequate/better spread of food at the breakfast.
Room was reasonably tidy and clean. Staff was helpful and courteous.
However one drawback was, when I tried to shift my booking [ within the cancellation period] from 26 to the 1st April, to the 27th to the 2nd April, Expedia was not helpful at all. I was informed that the property was fully booked and to look for an alternative accommodation.
This was not the case, as rooms were available and as a result, had to incur additional expense.
Expedia should offer this flexibility to the travaller.
Buwaneka
Stayed 5 nights in Apr 2025