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Eurotel Naga

3.0 star property

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January 2025

Photo gallery for Eurotel Naga

Lobby
Family Suite | In-room safe, individually decorated, desk, soundproofing
Front of property
International cuisine
Free daily cooked-to-order breakfast

Reviews

7.2 out of 10

Good

Popular amenities

  • Breakfast included
  • Room service
  • Laundry
  • Air conditioning
  • Housekeeping
  • Parking included

Explore the area

Map
#2 General Luna corner Riverside Brgy, Naga, Camarines Sur, 4400
  • SM City Naga
    12 min walk
  • Naga Metropolitan Cathedral
    13 min walk
  • Robinsons Place Naga
    19 min walk
  • Naga (WNP)
    28 min drive

Room options

View all photos for Studio

In-room safe, individually decorated, desk, soundproofing

Studio

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, individually decorated, desk, soundproofing

Standard Twin Room

  • 205 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

In-room safe, individually decorated, desk, soundproofing

Standard Room

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | In-room safe, individually decorated, desk, soundproofing

Family Suite

  • 290 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Studio Suite

In-room safe, individually decorated, desk, soundproofing

Studio Suite

  • 236 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

CBD Plaza Hotel

Spa
Parking included
Free WiFi
Restaurant
3.7 out of 5, Good, (119)
The price is $39
per night
$44 total
includes taxes & fees
Jan 1 - Jan 2
CBD Plaza Hotel

About this property

Eurotel Naga

3-star Naga hotel with restaurant
Along with a restaurant, this smoke-free hotel has a snack bar/deli and 24-hour room service. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Eurotel Naga offers 83 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually decorated. LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Dining options at the hotel include a restaurant and a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a business center and meeting rooms. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. This business-friendly hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Eurotel Naga is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 6 AM and 10 AM.
Onsite venue - This restaurant specializes in international cuisine.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 1 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 850 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: PHP 350 per vehicle (roundtrip)
  • Rollaway bed fee: PHP 850 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Eurotel Centro
Eurotel Centro Hotel
Eurotel Centro Hotel Naga
Eurotel Naga
Eurotel Naga Centro
Eurotel Naga Hotel
Eurotel Naga Naga
Eurotel Naga Hotel
Eurotel Naga Hotel Naga

Eurotel Naga Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 23 out of 103 reviews" "
Rating 8 - Good. 41 out of 103 reviews" "
Rating 6 - Okay. 16 out of 103 reviews" "
Rating 4 - Poor. 13 out of 103 reviews" "
Rating 2 - Terrible. 10 out of 103 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Feb 2020

4/10 Poor

MrJoeDoesAsia, Naga City

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I have stayed here numerous times... a new manager just took over and she runs this hotel horribly. She no longer allows any upgrades even for long time loyal guests! She has stopped a guest “laundry” service that was very appreciated in the past. Now, as of March 14, 2020, I see they have greatly increased their room prices!! At $24.00 the place was bearable, at $40.00 as it sits now, is a total ripoff!! Terrible food, old worn sheets with no mattress pad, disgusting!! For $40.00 starting price, I’d be looking elsewhere, I know I will!!
Stayed 3 nights in Mar 2020

2/10 Terrible

Verified traveler

Traveled with family and small children, Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dangerous place, stinking rooms, smells so bad after exit the lift going to your room, rooms stinks,no toilet papers, or tissue in the room, fire exit doors open so people can enter from the street without pass reception dangerous, inside the room is there warning, do not open the door before you know who is outside, we are I side the hotel crazy
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrid
There is only side street parking. It is in front of a congested marketplace. The neighborhood does not feel safe. The location does not have nearby restaurants. Try not to get run over if you do plan on looking for a place to eat. Worst hotel I've ever stayed in. Motel 8 is a 5 star compared to this place. Wifi is extremely week. You need to stay in the hallway of your room to access wifi intermittently.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Excellent staff as they try here to please and all my request were immediately met. Property is old but it’s kept clean enough. It’s a $25.00 a night hotel and it’s good at that price. I stay here several times a year. Breakfast is fair but for free it’s eatable.
Stayed 4 nights in Jan 2020

2/10 Terrible

Verified traveler

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entrance smelled really bad but looked decent enough. The property as a whole was not as nice as expected. I booked 2 family suites and a studio. The family suites were ok. I ended up staying in the studio which was not up to par. I had to look at 4 rooms before I finally settled on one that was acceptable. By acceptable, I mean it had the least amount of black mold in the shower and lime scale on the shower head. Even then the sheets were stained and needed to be changed. But what got me the most was I got double-charged because the website glitches and booked me for the following day even though I made a same day reservation. I went back and forth with Travelocity and Eurotel and neither would offer me a refund, claiming they had to get approval from the other party all the while eating up my minutes on my international travel plan I paid extra for. And I was calling for over an hour and even went to the front desk and called in front of them. Needless to say, I am not staying here or using Travelocity to book accommodations especially when traveling abroad. You definitely get what you pay for. The breakfast was scant and poorly cooked as well. Worst customer service experience of my life!
Stayed 1 night in Jan 2020

10/10 Excellent

lervy

Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the view on our room. The kindness of the staff. Near the market and city proper
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Staff & service
AN OLD BUILDING SITUATED NEAR THE PUBLIC MARKET. GOOD LOCATION, GOOD FOOD AND VERY FRIENDLY TEAM.
Stayed 1 night in Oct 2019

8/10 Good

Boris, China

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very good room. Very nice view. It is not possible to adjust the A/C - it can be either on or off
Stayed 5 nights in Sep 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveler

Disliked: Staff & service
The front desk got our breakfast orders wrong most days during our stay and when ordering room service, the food was underwhelming and overpriced for the quality. Some of the staff were very attentive and courteous, but other staff members appeared to not care at all about service. It was a reasonable place to stay due to short notice, but it would not be my first choice coming back to Naga.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

2/10 Terrible

Patrick

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointingly not clean!
It definitely can't be the #1 business hotel in Naga as advertised. I had roaches scatter each time I entered the room & even after spraying the room with an insecticide, they were still coming out of the woodwork. Bathroom mold, tarnished mirrors, non-matching headboards, poorly painted walls, uncleaned shower glass, a broken toilet seat & an a/c cover that kept coming off all made for a disgusting stay at this hotel.
Stayed 4 nights in Jun 2019

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointingly low standards of cleanliness!
It definitely can't be the #1 business hotel in Naga as advertised. I had roaches scatter each time I entered the room & even after spraying the room with an insecticide, they were still coming out of the woodwork. Bathroom mold, tarnished mirrors, non-matching headboards, poorly painted walls, uncleaned shower glass, a broken toilet seat & an a/c cover that kept coming off all made for a terrible stay at this hotel.
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveler

Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and cheapest price.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2019

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Naga trip
Well located. Awesome service. The Staff here are always ready to address any issues that may arise. Always smiling and professional. The policies have changed since my visit a year have changed and are not customer friendly.
Stayed 1 night in Mar 2019

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relocation trip
The hotel is nicely located. The Staff is awesome. The policies have changed from my last visit and are not customer friendly. The staff does their best to cope with them. May think twice before I stay here again. The service is great as I mentioned before.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
The room is clean, strong wifi, and the food is great, plenty of choices
Stayed 1 night in Feb 2019

2/10 Terrible

ramesh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty place stay away
This place is nasty ..I cant beleve how they in business ..every where u go smell like mold rooms r dirty ...call the front desk for help told the issue the girl who answer the phone told me why only forigners have proplam ...if u travelling with kids please stay away from this place ...bugs in the room hall way my god I even seen in the elevator ....no hand towel no floor mats ...look at the other reviews too
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Overall experience Ok, need to repair room facilities like shower.
Stayed 1 night in Mar 2019