*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
All-inclusive room rates at Grand Mercure Lake Biwa Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Property Features
Some rates at Grand Mercure Lake Biwa Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Dining options at the hotel include a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. Grand Mercure Lake Biwa Resort & Spa features hot springs. A train station pick-up service and a train station drop-off service are complimentary for guests. This hot springs hotel also offers karaoke, laundry facilities, and shopping on site. Parking is available onsite for a surcharge.
Grand Mercure Lake Biwa Resort & Spa is a smoke-free property.
- Safe-deposit box at front desk
- Luggage storage
- Elevator
- Karaoke
- Breakfast available (surcharge)
- Number of restaurants - 1
- Free train station drop-off
- Shopping on site
- Banquet hall
- Front desk (limited hours)
- Free train station pickup
- Laundry facilities
- Total number of rooms - 362
- Number of floors - 13
- Free WiFi
- Self parking (surcharge)
- Smoke-free property
- Number of coffee shops/cafes - 1
- Accessible train station shuttle
Family Friendly Amenities
- Children's pool
- Free WiFi
- Laundry facilities
- Refrigerator
Room Amenities
Grand Mercure Lake Biwa Resort & Spa offers 362 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries. This Nagahama hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
- Air conditioning
- Television
- Refrigerator
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Free toiletries
- Hair dryer
- In-room safe
- Desk
- Iron/ironing board (on request)
- Bidet
- Slippers
- Shower/tub combination
- Flat-panel TV
- Free WiFi
- TV size measurement: inch
- Deep soaking bathtub
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 2
Parking
Self parking (surcharge)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:00 AM.
レイクビュー - This buffet restaurant specializes in local and international cuisine and serves breakfast and dinner.
Sazanami - Onsite café. Open daily.
Spa Services
Services include body scrubs and body treatments. Public bath/onsen services include an indoor public bath (no minerals) and an outdoor mineral hot springs (Japanese-style onsen). These services feature separate men and women areas. There are hot springs on site.
- Indoor public bath (no mineral springs)
- Tattoo restrictions disclaimer
- Body treatments
- Body scrubs
- Outdoor mineral hot springs (Japanese-style onsen)
Nearby Activities
The recreational activities listed below are available either on site or nearby; fees may apply.
- Hot springs on site
- Hiking/biking trails nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately JPY 3630 to 3800 for adults, and JPY 1815 to 2000 for children
- Self parking fee: JPY 500 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at 11:00 PM
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted.
Car not required
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Staffed front desk
Front desk opens daily at 6:00 AM
Front desk closes daily at 5:30 AM
No cribs (infant beds) available
LGBTQ friendly
Property is not currently implementing any enhanced cleaning measures
Property is not currently implementing any guest safety measures
Children and extra beds
- Children are welcome.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
A car is not required for transportation to and from this property.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Nagahama Royal Hotel
- Nagahama Royal
- Nagahama Royal Onsen Hotel
- Hotel Resorts NAGAHAMA
- Resorts NAGAHAMA
- Hotel Resorts NAGAHAMA
- Mercure Biwa & Spa Nagahama
- Grand Mercure Lake Biwa Resort Spa
- Grand Mercure Lake Biwa Resort & Spa Hotel
- Grand Mercure Lake Biwa Resort & Spa Nagahama
- Grand Mercure Lake Biwa Resort & Spa Hotel Nagahama
Awards & Affiliations
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.
Hotel Reviews
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