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Active Life Madarao

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Active Life Madarao

Front of property - evening/night
Premium bedding, memory foam beds, in-room safe, free WiFi
Bar (on property)
Cafe
Interior entrance

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Laundry
  • Free WiFi
  • Restaurant

Explore the area

Map
11492-175 Iiyama, Iiyama, Nagano Prefecture, 389-2253
  • Madarao Kogen Ski Resort
    1 min walk
  • Madarao Kogen Picture Book Art Museum
    4 min walk
  • Tangram Ski Circus
    4 min drive

Room options

View all photos for Standard Room

Standard Room | Premium bedding, memory foam beds, in-room safe, free WiFi

Standard Room

  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | Premium bedding, memory foam beds, in-room safe, free WiFi

Family Room

  • 366 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, memory foam beds, in-room safe, free WiFi

Deluxe Room

  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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Exterior

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Parking included
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (87)
The price is $333
per night
$403 total
includes taxes & fees
Dec 11 - Dec 12
Hotel Tsubakino

About this property

Active Life Madarao

3.5-star hotel in Madarao Mountain Resort
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Additionally, dry cleaning, a front-desk safe, and a vending machine are onsite. Housekeeping is available on request.
Active Life Madarao offers 23 accommodations with safes and slippers. Memory foam beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered on request and change of towels can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Iiyama hotel also offers a vending machine, ski storage, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Active Life Madarao is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Active Life Madarao has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 500 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,100 for adults and JPY 1,100 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Games
  • Ski equipment rentals
  • Ski storage
  • Snow sports gear

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 6:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 1100 for adults and JPY 1100 for children
  • Self parking fee: JPY 500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Active Life Madarao Hotel Iiyama
Active Life Madarao Hotel
Active Life Madarao Iiyama
Active Life Madarao Japan/Iiyama
Active Life Madarao Hotel
Active Life Madarao Iiyama
Active Life Madarao Hotel Iiyama

Active Life Madarao Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 22 out of 47 reviews" "
Rating 8 - Good. 16 out of 47 reviews" "
Rating 6 - Okay. 4 out of 47 reviews" "
Rating 4 - Poor. 4 out of 47 reviews" "
Rating 2 - Terrible. 1 out of 47 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

paula

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, food, game room, bedrooms, outdoor hot tub, and amenities are over the top amazing and comfortable. Everyone was so kind and went above and beyond making our 4 night stay an epic ski week experience of a lifetime. We made new friends and had everything, and more even, than we needed. If we ever make it back to the area we would definitely stay here again.

10/10 Excellent

David

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Madarao
Excellent base for a Madarao ski trip. Room was spacious enough for all our gear and had a very comfy bed. Staff were all brilliant and went out of their way to help us when we messed up our logistics. Outdoor Onsen was a major plus and excellent after a day on the hill. Loved Madarao too. Great ski hill and loads of fun places for the evening.
Stayed 3 nights in Feb 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second trip at the property, We found the staff help full and very accommodating. The property could do with a few upgrades, but generally its has all the facilities needed for a great snow holiday.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfull family vacation with great hosts!
Our 3 night felt we had been there weeks. The staff, especially Lisa the manager and her husband Stuart, were so lovely and always available for any of our needs, they made us feel like family. Lisa had a saying that if a yes to your request wasn't available she would find a way around it to fulfill your request. The hotel was super clean and everything felt and looked new. The food was great and the service was impeccable. When we went to get our ski gear we noticed it was all brand new and some of the gear even had the tags in it. Loved the stay and would go there again. I Would 100% recommend staying there.
Stayed 3 nights in Dec 2023

10/10 Excellent

Myles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, the manager and the team were wonderful, going beyond the usual and we really enjoyed our stay. We are so grateful to the management for helping us when our car got stuck a few km from the hotel. The building is old but the location is good, being close to the top of a run down to the main lift area. Rooms are nicely renovated, and the public areas have a lot of space with really good facilities, including a games room, ski rental place, several lounge areas and a large dining area. There is also an onsen on site - remember to bring swimming things since it is mixed.
Stayed 4 nights in Feb 2023

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lisa and Stewart were amazing hosts. Went above and beyond for all guests. Really nice atmosphere, friendly little bar onsite. Ski/Board lessons & hire onsite. Great location. Short 5 min walk to ski lift. Great little bar/s and restaurants close. Madarao is very quiet ski town. The Mountain can get busy during weekends/holiday's.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed in a deluxe type room, very comfortable bed, really clean bath and new-looking appliances all around. The common areas were also very warm and comfy, and the staff nice and accommodating. Literally in front of the bus stop and 3 min. walk to the ski lifts. 10/10 would stay again. They have a drink vending machine, but also having some snacks available for purchase at the hotel would have been great.
Stayed 2 nights in Jan 2022

4/10 Poor

LORENZO

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very nice staff, but the place itself is dirty and stinks to humid all over the place. Also you need to pay extra for the onsen… Won't repeat.
Stayed 1 night in Jan 2022

10/10 Excellent

Jeroen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real nice hotel, where customers are still taken for value. Easy access to the Madarao ski slopes (100 m walk). Decent breakfast made with care and possibility to have dinner as well. Attention to detail with bar, games area, children area and not to forget the possibility to rent the outdoor Onsen. With the snow on one side this was a real treat. Not to forget the excellent service minded staff !!!
Stayed 2 nights in Dec 2021

8/10 Good

Drew, Darwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I had was great, and large, judging by my previous Japan trips. The staff were very good. The included breakfast was a great way to start the day. The bar and restaurant were fine. And the drying room was good also nicely heated. If I am back in Madarao I would have no problems staying here again.
Stayed 9 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved all the amenities available to us here. The free yoga, free breakfast, hot Onsen. Bedding was super comfy and staff was always pleasant. The lifts are a short (but steep) walk away. Bus stop practically right outside.
Stayed 6 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2020

10/10 Excellent

P&A, HK

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It actually feels cozy wherever you go within the property, the room, the welcoming desk, the bar, the lounge, the stockroom etc.! Of course, it's only minutes walk from the very pretty ski area!
Stayed 1 night in Mar 2019

4/10 Poor

Sue

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Glorified back packers.
For the price we were very disappointed, the property is really a glorified back packers. The bedroom was a reasonable size if not on small size, the bed was very comfortable and the linen was very good. However the staff and the foyer let the property down. The staff appeared to have little hospitality training and while some were lovely to deal with others left a lot to desired. The bar, foyer and common areas need renovation.
Stayed 7 nights in Feb 2019

10/10 Excellent

chiu kai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relaxing Madarao stay!
Snow condition was excellent when we arrived at Iiyama station. Although a clear direction from bus stop to the hotel entrance was informed, we took a Jumbo taxi which only cost 2-3k JPY more than the bus ride for 4 persons, a snowboard bag and 4 luggage. The room is spacious in size, with new comfy beds and towels, and has the nicest view. Very good breakfast and dinner, kids play area, relaxing bar. My girls love the brownie at coffee corner. The most valuable asset of the hotel is the staff. They are very smart, hard working, extremely helpful and friendly. Thank you all very much for taking care of our stay. Cheers!
Stayed 4 nights in Feb 2019

6/10 Okay

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities
Nice rooms but pics only show the nice half of the renovation However there were not many nice looking places to stay so we settled with this one Breakfast was ok They ran out of the dinner special at 7pm...
Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness
The only thing saving this hotel is the fact that they have Netflix. Out room was filthy, with old slippers from the last people that stayed in the room left under the bed (along with bottles and dust). Our room had no towels, which we only realised once we got out of the shower (and by then it was too late). The staff are mostly immature and young kids with no experience, and hog the hotel amentinities such as the spa, meaning you have to wait ages before you can get in. Really didn’t enjoy this place.
Stayed 4 nights in Jan 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location re skiing. Room very good. Staff were friendly and helpful but not all staff quite up to speed re service. A simple safety example - steps in snow at entrance were not cut (where there was slippery slope)
Stayed 7 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a good spot, less than 100m from the lifts, and close to a range of restaurants and bars. Rooms have been nicely renovated. Outdoor bath is nice, but wasn't always available for us due to some issues. During our stay the staff were young, inexperienced and english speakers, which is fine for foreigners but may seem a little odd to Japanese folk. The staff were in general friendly and quite layed back, which again is fine in a ski resort, however I expected the management could have been a bit more professional. I'm sure these minor shortcomings will be resolved over time.
Stayed 7 nights in Jan 2019

10/10 Excellent

kara

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay
LOVED our stay at Active Life, great location, amazing comfy Western beds, Netflix for a rest day (although Wifi wasn't always working), great hot breakfasts and cool bar. Only negative was that front desk staff member could be friendlier and better service regarding bookings on shuttles , tours etc could have been given.
Stayed 4 nights in Jan 2019

8/10 Good

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If English is your preference, this is the place!
Active Life has a few properties in the area so please make sure you know which one you’re going to! Don’t be like us and get mixed up! The room was a good size with private en-suite. The lamp wasn’t working but we reported it and it didn’t make that much of a difference. The staff was hit or miss. Some people were really on the ball, others not so much. We made use of the complimentary shuttle that takes you to another resort in the area so we spent time at Myoko Kogen and Nozawa Onsen. Driver was excellent. Breakfast was good but wasn’t always made correctly. Not a big deal again but to some it might. I’d recommend that the management make sure trash is emptied on a regular basis (in particular, the bin in the storage room). Also, the communal washing and drying machines could use a solid cleaning! I kind of felt like I was living in a frat house.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Stayed 1 night in Dec 2018

8/10 Good

Fu Wa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, good location close to restaurants and slope, comfortable stay.
Stayed 6 nights in Feb 2018

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked late and were in the unrenovated room (shared bathroom), but it was nice. Facilities were clean, including Japanese style hot spring bath. Location was right across from the mountain, which was convenient. They also had a rental shop and local beers on tap. Can't say enough good things about the staff! Super helpful, nice, and English speaking. They were able to help us with lift tickets, gear, and morning coffee before hitting the slopes. Overall, we enjoyed the stay and look forward to powder skiing there in the future!