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Courtyard by Marriott Hakuba

3.0 star property

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Photo gallery for Courtyard by Marriott Hakuba

Exterior
Lobby
Breakfast, lunch, dinner served; local and international cuisine
Property amenity
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Gym
  • Breakfast available
  • Housekeeping
  • Pet friendly

Explore the area

Map
2937 Hokujo, Kitaazumi-gun, Hakuba, Nagano, 399-9301
  • Hakuba Valley Ski Area
    ‪1 min walk‬
  • Hakuba Ski Jumping Stadium
    ‪1 min walk‬
  • Hakuba Happo-One Ski Area
    ‪18 min walk‬

Room options

View all photos for Room, 2 Twin Beds (Dog Friendly, With Hot-Spring Bath)

Room, 2 Twin Beds (Dog Friendly, With Hot-Spring Bath) | Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Twin Beds (Dog Friendly, With Hot-Spring Bath)

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Dog Friendly, With Hot-Spring Bath)

Desk, laptop workspace, blackout drapes, free WiFi

Room, 1 King Bed (Dog Friendly, With Hot-Spring Bath)

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Hot Spring)

Room, 2 Twin Beds (Hot Spring) | Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Twin Beds (Hot Spring)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds

Desk, laptop workspace, blackout drapes, free WiFi

Premium Room, 2 Twin Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds (Japanese Western)

Deluxe Room, 2 Twin Beds (Japanese Western) | Desk, laptop workspace, blackout drapes, free WiFi

Deluxe Room, 2 Twin Beds (Japanese Western)

  • 452 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed (Hot Spring)

Desk, laptop workspace, blackout drapes, free WiFi

Premium Room, 1 King Bed (Hot Spring)

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds (Japanese Western)

Desk, laptop workspace, blackout drapes, free WiFi

Superior Room, 2 Twin Beds (Japanese Western)

  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

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Property grounds

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  • Restaurant
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  • Gym
4.5 out of 5, Wonderful, (112)
The price is $136
per night
$149 total
includes taxes & fees
Mar 9 - Mar 10
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About this property

Courtyard by Marriott Hakuba

3-star Hakuba hotel steps from Hakuba Valley Ski Area
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk, and free newspapers are onsite. Housekeeping is available on request.
Courtyard by Marriott Hakuba offers 72 accommodations with hair dryers and complimentary toiletries. A pillow menu is available. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations and bidets.

This Hakuba hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.
The hotel offers a restaurant. Wireless Internet access is complimentary. Event facilities measuring 1432 square feet (133 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Courtyard by Marriott Hakuba is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
DINING and BAR LAVAROCK - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,850 for adults and JPY 1,850 for children
  • A restaurant

Restaurants on site

  • DINING and BAR LAVAROCK

Things to do

  • 24-hour gym
  • Ski passes

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,432 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Garden

Spa

  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Banquet hall
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Disposable personal items such as hairbrush, and shower cap are available for a surcharge in the lobby.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of JPY 5500 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
  • Resort fee: JPY 150 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 3850 for adults and JPY 1850 for children
  • Pet fee: JPY 5500 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Japanese futons are provided based on the number of adults in the reservation.

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Laforet Club Hotel Happo
Laforet Club Hakuba Happo
Laforet Club Happo
Courtyard Marriott Hakuba Hotel
Courtyard Marriott Hakuba
Hotel Courtyard by Marriott Hakuba Hakuba
Hakuba Courtyard by Marriott Hakuba Hotel
Courtyard by Marriott Hakuba Hakuba
Laforet Club Hotel Hakuba Happo
Courtyard Marriott Hakuba Hotel
Courtyard Marriott Hakuba
Hotel Courtyard by Marriott Hakuba
Courtyard Marriott Hotel
Courtyard Marriott
Laforet Club Hakuba Happo
Courtyard by Marriott Hakuba Hotel
Courtyard by Marriott Hakuba Hakuba
Courtyard by Marriott Hakuba Hotel Hakuba

Courtyard by Marriott Hakuba Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 110 out of 181 reviews
Rating 8 - Good. 49 out of 181 reviews
Rating 6 - Okay. 13 out of 181 reviews
Rating 4 - Poor. 6 out of 181 reviews
Rating 2 - Terrible. 3 out of 181 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Hakuba Marriott! It had a great gym, the in room onsen was perfect after a day on the slopes and the staff were so friendly. It was walkable to the main drag and provides a shuttle to the ski resorts right out front. It was nice to come back and enjoy a drink at the bar after dinner. We cannot wait to stay here again!
Stayed 2 nights in Jan 2024

4/10 Poor

Nicolas

Stayed 3 nights in Feb 2024

10/10 Excellent

Brock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Scott, Huntsville

Liked: Cleanliness
Disliked: Property conditions & facilities
This hotel might be great in the winter, but these green months really make you wonder if it deserves the high marks. The hotel restaurant has a limited menu and portions are less than filling. The “apple pie”consists of uncooked sliced apples, a scoop of ice cream and a toffee cracker. The front desk wanted to be helpful but no one could tell me about what was open in town, the hiking trails in the area, or where I could rent a bike. I know it’s summer, but this was an expensive stay at a shell of a hotel.
Stayed 3 nights in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful. Room conditions are great! More variety of Breakfast would be better. The restaurant decor is classic
Stayed 2 nights in Apr 2023

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, staff welcoming and very helpful. Access to restaurants and ski hire just around the corner. Would happily stay here again. Thank you

8/10 Good

Jay

Stayed 1 night in Dec 2022

4/10 Poor

Troy

Disliked: Staff & service, property conditions & facilities, room comfort
Not good stay
The bathroom floor has a ceramic peace which is very slippery. I fell down 2 times on my back and I started bleeding. The room was very small. Also they made us pay extra taxes which we didn’t know about. The view of the room was on the trash back yard. Not going there again.
Stayed 4 nights in Nov 2022

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific hotel
Lovely clean hotel. Great location near the station and fantastic restaurants. The staff were very, very helpful and spoke English=h well.
Stayed 2 nights in Jan 2022

8/10 Good

Verified traveler

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a pet friendly room. No desk or western style chair in this room. These were very minor points. It was a very nice hotel
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is amazing!
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Check in is very slow. Receptionist not property trained. Room is clean and modern with hot spring tube.
Stayed 1 night in Jan 2020

8/10 Good

margaret koo

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Check in was very slow. So was check out. Room is very clean and they upgraded us to room with hot bath which is much needed. Lots of people in public hot bath after skiing. It’s very expensive we paid 75,000 yen for one night with hot bath. The second night we paid 60,000 yen without hot bath. The price us without breakfast.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Stayed 7 nights in Jan 2020

10/10 Excellent

KM, Australia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful convenient property. However must have more washing machine and commercial powerful dryer as this is ski hotel and EVERYONE wants to dry clothes/gloves/scarf/socks overnight ready for more ski in the morning so big fights over 3 dryers every night!
Stayed 6 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of 4 (2ad,2ch) stayed at this hotel mid January for our Ski Trip. The room was spotless and had everything we needed in it. The kids (and adults!) loved the outdoor bath and we did this each night - very relaxing and most nights we seemed to have it to ourselves (the mens anyway). The hotel does a 'free-flow' couple of hours with free drinks and snacks if you don't have your room cleaned that day - we also took advantage of this! We ate twice in the restaurant which was nice, but never had Breakfast (a bit too pricey for me). The hotel is really well located if you drive, and if you don't then its also well positioned on a bunch of different local shuttle routes right to your door! Mastering the shuttle system in Hakuba is a must! Also, if you let the hotel know your arrival from either the Bus or Train station they will pick you up and drop you off in their courtesy shuttle. The staff were friendly and the services was excellent. NOTE that you could not easily walk to the ski jump as there is a river in the way, so shuttles are a must. Very well located for the eating places in Echoland. Vending machines for non-alcoholic AND alcoholic drinks. Ski locker room which left our ski gear warm and dry each morning. We felt this hotel was a great base of operations for Hakuba.
Stayed 6 nights in Jan 2020

10/10 Excellent

Chun Shuang

Stayed 4 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful. The in-room onsen is good and we got a lot of use out of it however the room is quite small for a small of four in the premium room.
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in Hakuba
Really enjoyed the hotel. Especially the room with your own Onsen tub. That was fantastic every day and morning before going out to the slopes. The hotel staff all friendly and helpful but truth is this hotel is difficult to get to the Happo One ski lifts. And the staff really not knowledgable in daily ski conditions or transportation options. They print out a report and can pass you a shuttle schedule but that’s not really helpful. If you ski target is Hakuba 47 your good the shuttle is right out the door. If it Happo one we found ourselves walking 25 minutes. It was just easier. So wish the staff had more insights and skills on the skiing conditions, recommendations and transportation system. The food is ok and expected. Room service menus really limited I think there is a missed opportunity for them to put a chef on this property. But all in all I loved this hotel and would certainly stay again.
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has the Onsen options.. privately in the rooms ( we opted for this) as well as a pubic Onsen. Staff however need to be be more informed of the shuttle bus and ski slopes options. Seems very limited with this knowledge. Shuttle bus runs was also in limited we have had to catch a taxi several times which was about $20 per trip.
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent hotel, staff needs training
Amazing hotel with excellent facilities. Love the onsen and the size of the room. Beds and futons were very comfortable. However, staff needs more training. When I checked in, I was given a key for an occupied room and had to go to front desk to get another room. Didn’t get an apology from the reception but got an apology from a nice staff from HK who also offered us some drinks and snacks. Room service was very quick though. Hopefully with more training, staff can improve otherwise this hotel is more than perfect!
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Courtyard Marriott, with awesome customer service and location so centrally located. Would highly recommend to others
Stayed 2 nights in Dec 2019

8/10 Good

Cathy, Singapore

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very new and clean, with both indoor and outdoor Onsen. Walking distance to Main Street, restaurants and base camp. Great service & friendly staff. The breakfast buffet is very expensive.
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge, comfortable room, good for 5 pax Great service, very helpful staff Family friendly Close to ski resorts, food options Great value for money
Stayed 5 nights in Dec 2019