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Double Black Hotel

3.0 star property

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Photo gallery for Double Black Hotel

Experience the serene tranquility of Japan's snowy landscapes at Double Black Hotel, surrounded by a lush forest.
Two single beds with white bedding and red pillows, a bedside table and lamp, and a traditional Japanese-style shoji screen.
Property amenity
Property amenity
Guests can enjoy lively conversations in this welcoming space.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Restaurant

Explore the area

Map
Hokujo Wadano 4977-1, Hakuba, Nagano, 399 9301
  • Hakuba Happo-One Ski Area
    ‪9 min walk‬
  • Happo-one Adam Gondola
    ‪9 min walk‬
  • Happo One Sakka Ski Lift
    ‪16 min walk‬

Room options

View all photos for Diamond Suite for 1 guest

Bed sheets

Diamond Suite for 1 guest

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

Triple Room for 2 guests

  • 172 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Twin Room for 2 guests

Bed sheets

Twin Room for 2 guests

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

Triple Room for 3 guests

  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Diamond Suite for 2 guests

Bed sheets

Diamond Suite for 2 guests

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room for 1 guest

Triple Room for 1 guest | Bed sheets

Triple Room for 1 guest

  • 172 sq ft
  • Sleeps 1
  • 2 Twin Beds OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Twin Room for 1 guest

Twin Room for 1 guest | Bed sheets

Twin Room for 1 guest

  • 172 sq ft
  • Sleeps 1
  • 2 Twin Beds OR 1 Double Bed

Similar properties

Relax in this inviting space with a comfortable seating area, TV, and partial views of the surrounding area.

Ember Lodge

  • Breakfast included
  • Parking included
  • Free WiFi
  • Laundry
$102 nightly
The price is $102 total
All taxes and fees included in total
Ember Lodge

About this property

Double Black Hotel

3-star Hakuba hotel steps from Hakuba Valley Ski Area
This smoke-free hotel features a restaurant, a bar/lounge, and an arcade/game room.
Double Black Hotel offers 22 accommodations with hair dryers and complimentary toiletries. Bathrooms include showers, bathrobes, slippers, and bidets. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This Hakuba hotel also offers an arcade/game room and ski storage.

Double Black Hotel is a smoke-free property.

Double Black Hotel has a restaurant on site.

Languages

English, Japanese

Property amenities

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers

More

  • Air conditioning (climate-controlled)
  • Heating

Policies

Check-in

Check-in start time: 1 AM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 1 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Double Black Hotel Hakuba
Double Black Hakuba
Double Black Hotel Hotel
Double Black Hotel Hakuba
Double Black Hotel Hotel Hakuba

Double Black Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 3 out of 6 reviews
Rating 8 - Good. 0 out of 6 reviews
Rating 6 - Okay. 3 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

7.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dave

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the restaurant, great service in the morning for breakfast! The Onsen was a nice benefit and usually empty. Very helpful staff!
Stayed 7 nights in Feb 2025

6/10 Okay

Morgan

Disliked: Cleanliness

Was okay

Staff were friendly, breakfast buffet was small but okay. Rooms were a good size but I wasn’t really happy with the room cleaning. I stayed 5 nights and my sheets weren’t changed once. That would normally be okay except my partner had an unexpected nosebleed and got a little bit of blood on our doona and it sat there for 5 nights. When our room would get ‘made up’ the staff would just reposition the doona, where they would clearly see the blood, instead of changing it. It was just a bit gross and for the price per night I had hoped they’d change it. Also our room was only vacuumed once our whole stay. It just left me feeling disappointed, I really enjoy a clean room and I splurged with this hotel. I don’t think I’d stay here again.
Stayed 5 nights in Feb 2024

6/10 Okay

Alan

Traveled with family
Liked: Staff & service
The Onsen and restraunt was not in operation. The breakfast was minimal . The staff tried their best but it felt really like end of season. Dispite that some of the staff were wonderful and made the trip. Room very small.
Stayed 5 nights in Mar 2023

10/10 Excellent

John, Scotland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place to stay with really friendly and helpful staff.
Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay at the Double Black. I think the best thing about it is the staff who couldn't have been more helpful or more friendly - there was nothing they wouldn't do for us, driving us around and knocking on my sick son's door during the day. The hotel has a nice atmosphere and a good vibe in the bar in the evening and the food in the restaurant is fabulous. Would definitely go back!
Stayed 7 nights in Jan 2019

6/10 Okay

Henrik

Traveled with family
Liked: Staff & service

Good service from staff - hotel needs attention

The hotel opened 20 December after 2-3 Years. We checked in 21 December. The heating system (pipes) were challenged meaning a constant banging (average 10 mins) night and day during our 8 night stay. Plumbers were not able to fix. Super attentative service from Verie and the drivers - always helpfull. The hotel was manned by skiiers for a seasonal job which meant none or very little attention to detail eg coffee machine were attended by 3-4 staff in order to learn so huge waiting time for a Latte/cappuchino - but they tried their best. Room was good for 2 adults and I can not recommend to stay 3 in a normal room. The sleeping couch is not fit for adults/teenagers. We think, had it not been for Verie and great drivers the stay lacked general service level and an updated room.
Stayed 8 nights in Dec 2023