A restaurant, a 24-hour front desk, and free WiFi in public areas are available at this hotel. Other amenities include a banquet hall and a vending machine.
HOTEL COURTLAND offers 118 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and toothbrushes and toothpaste.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access.
HOTEL COURTLAND has designated areas for smoking.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
HOTEL COURTLAND has a restaurant on site.
Languages
English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,540 per person
A restaurant
Conveniences
24-hour front desk
Luggage storage
Vending machine
Guest services
Housekeeping (daily)
Accessibility
No elevator
Thin carpet in room
More
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Toilet with electronic bidet
Toothbrush and toothpaste
Towels provided
Entertainment
Flat-screen TV
Food and drink
Electric kettle
More
Air conditioning
Desk
Desk chair
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 17
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately JPY 1540 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
HOTEL COURTLAND Hotel
HOTEL COURTLAND Nagano
HOTEL COURTLAND Hotel Nagano
HOTEL COURTLAND Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 106 out of 238 reviews
10 - Excellent
106
Rating 8 - Good. 78 out of 238 reviews
8 - Good
78
Rating 6 - Okay. 41 out of 238 reviews
6 - Okay
41
Rating 4 - Poor. 10 out of 238 reviews
4 - Poor
10
Rating 2 - Terrible. 3 out of 238 reviews
2 - Terrible
3
8.6/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Excellent
Ayush
Traveled with family and small children, Traveled with family
This property is just opposite to Nagano station. Buses going towards Hakuba and Snow Monkey Park is on the same side as this Hotel (just opposite to Hotel). Had a 7 eleven convenience store next to the property.
This was great value for a hotel room right beside Nagano Station. I was surprised when entering the lobby by how nice the hotel was, since what I paid would have been for a budget hotel. The room was clean and had all the standard amenities. The staff were helpful with things like shipping our luggage and answering questions.
It was a good and spacious room. Staff was friendly. Everything very well accessible. 1 min away from a 7-11
My only concern was the laundromat service. Apparently on the app when i was booking it. They indicate they have this service. But when i arrived and ask the staff. Apparently the laundromats is 950m to 1km+ away from the hotel. There are two, one open until midnight, another 24hrs and the latter is further.
They do provide free rental bicycle(first come, first serve basis) and you can cycle to the laundromat. But do take note for travellers who are looking for laundromat machine in the hotel. They do not have one
Reception staff very helpful and kind. Very convenient location.
My room was overlooking the train station, yet it was very quiet. Definitely recommend it.
Nice hotel close to Nagano station, friendly staff, clean room. Just the wifi was slow and there's no fan in the bathroom. But overall would stay again.
Property location very convenient, close to the JR station. The property itself is very dated, the rooms are very worn and uncomfortable. The room was uncomfortably hot, window doesn’t open unless you ask for a key from reception. WiFi didn’t work at all in the room, sockets weren’t strong enough to charge even a toothbrush! No ventilation at all, not even in the bathroom.
Overall staff were friendly and the location is great. However the hotel itself needs updating.
Medium-sized hotel conveniently located near Nagano train station. Staff members were very hospitable. Room size was ok. The only downside was that the toilet facilities were a bit worn down and outdated. However, given the cheap price, it is overall a decent hotel.
Hotel Courtland is like a time machine. The room is very 1970s-ish. It's very aged, but comfortable and clean.
My biggest complaint is that individual rooms don't have control of their AC. There were signs everywhere that, if you're hot, open your window. I'm sure in the summer this would change.
Despite facing the train station, it was very quiet.
Verified traveler
Stayed 1 night in Apr 2024
4/10 Poor
lesley
Traveled with family
Apr 16, 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The convenience of being able to keep our bags at reception before and after check out was wonderful. The air conditioning was no operational and our room was so incredible hot even after keeping the window open. The beds were also extremely hard. Did not have a good night sleep at all. Wouldnt have booked the room know there was no A/C.
I dont recommend for more than 1 nights stay