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HOTEL Shiga Sunvalley

3.0 star property

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Photo gallery for HOTEL Shiga Sunvalley

Natural pool
In-room safe, desk, laptop workspace, blackout drapes
Natural pool
Natural pool
In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Laundry
  • Free WiFi
  • Parking included
  • Restaurant
  • Business services

Explore the area

Map
Makuiwa Onsen, Shiga Kogen, Yamanouchi-machi, Yamanouchi, Nagano-ken, 381-0401
  • Shiga Kogen Ski Area
    ‪1 min walk‬
  • Maruike Ski Area
    ‪1 min walk‬
  • Jigokudani Monkey Park
    ‪14 min drive‬

Room options

View all photos for Japanese Western Style Room (Half Board Plan)

In-room safe, desk, laptop workspace, blackout drapes

Japanese Western Style Room (Half Board Plan)

  • Sleeps 6
  • 2 Twin Beds and 4 Twin Futons

View all photos for Japanese Style Room (Half Board Plan)

In-room safe, desk, laptop workspace, blackout drapes

Japanese Style Room (Half Board Plan)

  • Sleeps 5
  • 5 Twin Futons

Room Selected at Check-In (Half Board Plan)

  • Sleeps 4
  • 2 Twin Beds OR 4 Twin Futons

View all photos for Twin Room (Half Board Plan)

In-room safe, desk, laptop workspace, blackout drapes

Twin Room (Half Board Plan)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Style Room

In-room safe, desk, laptop workspace, blackout drapes

Japanese Style Room

  • Sleeps 5
  • 5 Twin Futons

View all photos for Single Room

In-room safe, desk, laptop workspace, blackout drapes

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Japanese Western Style Room

In-room safe, desk, laptop workspace, blackout drapes

Japanese Western Style Room

  • Sleeps 6
  • 2 Twin Beds and 4 Twin Futons

Room Selected at Check-In

  • Sleeps 4
  • 2 Twin Beds OR 4 Twin Futons

View all photos for Single Room (Half Board Plan)

In-room safe, desk, laptop workspace, blackout drapes

Single Room (Half Board Plan)

  • Sleeps 1
  • 1 Twin Bed

Similar properties

Public bath

Sachinoyu Hotel Shiga Kogen

  • Parking included
  • Free WiFi
  • Gym
  • Business services
4.2 out of 5, Very Good, (18)
The price is $129
per night
$142 total
includes taxes & fees
Apr 6 - Apr 7
Sachinoyu Hotel Shiga Kogen

About this property

HOTEL Shiga Sunvalley

3-star hotel in Shiga Highlands
With direct access to the slopes, HOTEL Shiga Sunvalley makes guests feel at home with amenities like a restaurant, ski storage, and ski passes. Housekeeping is available on request.
HOTEL Shiga Sunvalley offers 69 accommodations with safes and slippers. Flat-screen televisions come with satellite channels.

Bathrooms include complimentary toiletries, children's slippers, and toothbrushes and toothpaste. Business-friendly amenities include desks and phones. Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include ski-in/ski-out access.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from noon to 10:00 AM. There are hot springs on site.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. HOTEL Shiga Sunvalley features hot springs and ski-in/ski-out access. This ski hotel also offers a terrace, a vending machine, and ski storage. Complimentary uncovered self parking is available on site.

HOTEL Shiga Sunvalley has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9 AM.
HOTEL Shiga Sunvalley has a restaurant on site.

Languages

Japanese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:00 AM for a fee: JPY 2,200 for adults and JPY 1,650 for children
  • A restaurant
  • Kaiseki meal

Things to do

  • Air hockey
  • Books
  • Games
  • Hot springs
  • Karaoke
  • Playground
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Table tennis

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Spa

  • Hot springs
  • Public bath open from noon - 10:00 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Genkan (entryway)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Free toiletries
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Desk
  • Fan
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Guests booked in Half Board rates receive breakfast and dinner for children ages 3-12 included in the reservation. Meals and bedding are not provided for children up to age 2.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2200 for adults and JPY 1650 for children
  • Housekeeping fee: JPY 2200 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Air conditioning is not provided
Parties and events (including family gatherings) are allowed on site
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in

Property is also known as

HOTEL Shiga Sunvalley Yamanouchi
Shiga Sunvalley Yamanouchi
Shiga Sunvalley
HOTEL Shiga Sunvalley Hotel
HOTEL Shiga Sunvalley Yamanouchi
HOTEL Shiga Sunvalley Hotel Yamanouchi

HOTEL Shiga Sunvalley Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 29 out of 58 reviews
Rating 8 - Good. 16 out of 58 reviews
Rating 6 - Okay. 8 out of 58 reviews
Rating 4 - Poor. 3 out of 58 reviews
Rating 2 - Terrible. 2 out of 58 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Next to ski chair station. Very convenient for skiers. Dinner is traditional Japanese cuisine which offers fresh vegetables and meat
Stayed 2 nights in Dec 2024

8/10 Good

Aleksandra

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I will start with positive comments. 1. Staff is extremely kind, helpful, and they always have smile on their faces. They definitely made the biggest contribution to our stay and I hope they are aware of it and that they are well compensated for it. 2. Food is a perfect gateway to authentic Nagano culinary cultural experience. 3. Rooms are spacious. And I like the idea of onsen. 4. If you are on a fast pace travel to Shiga Kogen I believe location is perfect. You literally ski in and ski out and can access other mountains by skiing or by free of charge bus. Snow Monkey Park stop is 25 minutes away. Hotel is 3 minute walk away from bus stop. And Nagano station is closer ride as well. On the other side, I was unpleasantly surprised by the condition of hotel. It seems like no money was invested in its appearance for few decades (besides new restroom in shared area on the first floor). Bathrooms in the rooms are outdated, onsens as well. Overall, it seems like majority of Shiga Kogen hospitality industry stopped developing decades ago which is sad because it is such an amazing place and I feel grateful I got to experience it!
Stayed 3 nights in Feb 2024

2/10 Terrible

Starsky

Traveled with family
Liked: Staff & service
We were awaken by loud banging on the wall at around 6am. It felt like the hotel was fixing something and they couldn’t wait until everyone was awake to fix the problem.
Stayed 1 night in Feb 2024

10/10 Excellent

Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Marci

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the ski slope. It was easy to get everyone out the door in the morning with the ski locker and ski rental location.
Stayed 3 nights in Jan 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome spa
Stayed 3 nights in Jan 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, hospitable staff. However, lacking dining options.
Stayed 9 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Massage chairs in the onsen, so relaxing! Also the food was really quite tasty.
Stayed 8 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal Accomodation
It was an amazing stay for us. We were lucky enough to get a room for 2 nights even though they were not in season therefore not a lot of guests around. While language was a limitation they still offered to help in whatever way they could. The onsen was well maintained and the temperature was perfect. Additional massage chairs that were available after the bath was an added bonus. Service staff was excellent. Would definitely recommend this location for the stay. The nearest bus stop was within walking distance although during the snow season, the road to the hotel would definitely be slippery which makes pulling your luggage a fair challenge.
Stayed 2 nights in Dec 2019

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hospitality & services!!!!
Every staff in the hotel are super duper helpful and friendly! We all had a superb and enjoyable time in the hotel!!! Thank you so much for the great hospitality!!!
Stayed 6 nights in Feb 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A absolutely amazing stay
The stay was great the staff helped me so much to make my proposal to my new Fiance better then I thought possible. The ski rental was easy the slopes start right outside and Shiga Kogen (the ski area) is absolutely massive you have to see it to believe it. The onsen was super comfy and the food was always delicious and made beautifully. I highly recommend.
Stayed 4 nights in Jan 2019

8/10 Good

Karen, Perth WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The snow monkeys in the hotel car park and the lovely autumn colours of the trees
Stayed 1 night in Oct 2018

8/10 Good

Tsukuru

Traveled with family
Liked: Cleanliness, staff & service
古めかしい施設だが、一所懸命清掃されている感じや食事も多彩かつおいしくまた来たいと感じた。
Stayed 1 night in Sep 2024

10/10 Excellent

?????

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
去年に引き続き志賀高原ヒルクライムレースの前泊で妻と2人で利用させて頂きました 去年と変わらずレース参加者に対してのサービスが的を得ているなぁ。と強く感動しました さらに今回は朝も早い4時から朝食のサービスもありレース前にしっかり栄養摂取ができ、ベストなコンディションでレース本番に挑む事が出来たのも本当にありがたかったです しかも値段も安くてとても美味しいのも高評価ですね 夕食もメニュー1つ1つがこだわって作られていて とても美味しかったです 食事が美味しいとそれだけでレースに対するモチベーションもアップしますね 来年も是非利用させて貰いたいです
Stayed 1 night in Sep 2024

8/10 Good

Yoshihisa

Liked: Cleanliness, staff & service
涼しく快適
Stayed 1 night in Aug 2024

6/10 Okay

ミカ

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
夜ご飯とても美味しかったです チェックイン後すぐ入浴だったのですが 脱衣所のカゴの中にゴミが入っているカゴがいくつかありました
Stayed 1 night in Aug 2024

8/10 Good

Kyosuke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設全般に古さが目立つが、清潔感があり好印象。ツインルームのはずがトリプルルームに案内され、広々としていてくつろげた。温泉は熱すぎず、適温で何回でも入ることができた。気温が低いので、エアコン要らず。天気にも恵まれ、トレッキングを堪能し、猛暑から解放され大満足であった。紅葉時もまた訪れてみたい。
Stayed 1 night in Aug 2024

2/10 Terrible

クニノリ

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋風呂の水が茶色でした。
Stayed 1 night in Aug 2024

8/10 Good

ケイ

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Hayato

Stayed 3 nights in Aug 2024

8/10 Good

マサイチ

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
お風呂広い。食事の品数が多い。
Stayed 1 night in Aug 2024

10/10 Excellent

??

Liked: Staff & service, amenities
施設自体は古めですが、スタッフの皆様がとても親切でサービスが行き届いていると感じました。 昔のスキ－ブ－ムの時代はすごかったんだろうなと回顧できます。 食事も温泉もとても良かったです。
Stayed 1 night in Jul 2024

10/10 Excellent

MASARU

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉も良かったし星空が最高でした
Stayed 1 night in May 2024