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Hakuba Highland Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hakuba Highland Hotel

Hot springs
Hot springs
Front of property - evening/night
Hot springs
Hot springs

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Spa
  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
21582 Hokujo Hakuba Kitaazumi-gun, Hakuba, Nagano-ken, 399-9301
  • Hakuba Valley Ski Area
    1 min walk
  • Hakuba Green Sports Park
    4 min drive
  • 白馬焙煎工房
    12 min walk
  • Hakuba Station
    2 min drive

Room options

View all photos for Twin Northern Alps View, Non Smoking

Down comforters, free WiFi, bed sheets

Twin Northern Alps View, Non Smoking

  • 20 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Wood Side Non Smoking

Twin Wood Side Non Smoking | Down comforters, free WiFi, bed sheets

Twin Wood Side Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Property grounds

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Pool
Free WiFi
Restaurant
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4.6 out of 5, Wonderful, (100)
The price is $139
per night
$153 total
includes taxes & fees
Jan 8 - Jan 9
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About this property

Hakuba Highland Hotel

3-star Hakuba hotel steps from Hakuba Valley Ski Area
With direct access to the slopes, Hakuba Highland Hotel makes guests feel at home with amenities like a restaurant and a full-service spa.
Hakuba Highland Hotel offers 75 air-conditioned accommodations with bathrobes and slippers. Beds feature down comforters. LCD televisions are featured in guestrooms.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries. This Hakuba hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Hot springs and a health club are featured at the hotel. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Have fun with onsite winter activities, including sledding and snowshoeing. After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the other amenities, including a health club and a sauna. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Hakuba Highland Hotel helps provide the perfect winter holiday with ski storage, ski equipment rentals, and ski passes.

The hotel offers a restaurant. Wireless Internet access is complimentary. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hakuba Highland Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9 AM.
MAIN DINING ROOM - This buffet restaurant specializes in local cuisine and serves breakfast and dinner.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ski shuttle
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,200 for adults and JPY 840 for children
  • A restaurant

Restaurants on site

  • MAIN DINING ROOM

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Hot springs
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snowshoeing

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains

Full-service spa

  • Hot/mineral springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Built in 1974
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 22-inch LCD TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: JPY 2000

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: JPY 2000

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1200 for adults and JPY 840 for children
  • Early check-in fee: JPY 2000 (subject to availability)
  • Late check-out fee: JPY 2000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hakuba Highland
Hakuba Highland Hotel
Highland Hotel Hakuba
Hakuba Highland Hotel Hotel
Hakuba Highland Hotel Hakuba
Hakuba Highland Hotel Hotel Hakuba

Hakuba Highland Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 64 out of 123 reviews" "
Rating 8 - Good. 46 out of 123 reviews" "
Rating 6 - Okay. 8 out of 123 reviews" "
Rating 4 - Poor. 3 out of 123 reviews" "
Rating 2 - Terrible. 2 out of 123 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!
Stayed 3 nights in May 2024

8/10 Good

Bin

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Ashley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a dated hotel, a bit further away from the main town and other areas of interest, which can be good to escape some of the chaos. The staff are very friendly and the common areas/amenities are wonderful, as well as having a shuttle to Hakuba 47 stop at the hotel. If you are looking for more nightlife, stay closer to Echoland. But if you want to relax and stay in the hotel, this is a great spot for a night or two.
Stayed 1 night in Jan 2024

10/10 Excellent

Gustavo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience - 10/10!
The overall experience staying in Hakuba Highland hotel was amazing! They provided excellent customer service and went above and beyond with all and any requests my friends and I made. They have incredible amenities and it was always very clean. The cherry on top were the amazing views we had from our rooms!
Stayed 4 nights in Jan 2024

6/10 Okay

Kay

Liked: Staff & service
Great views but missing something...
The Hakuba with its free breakfast and onsen appealed to us, but it’s a little too far out of the action. Although they offer a shuttle bus into areas that’s not at all times, and taxis in Japan are expensive. The variety at breakfast wasn’t really to our liking, but did the job before skiing. The views are amazing and it would be great if there was a little bar/cafe that you could get Hot/cold drinks in the day/evening...but all there is is the shop which sells souvenirs and some cans of beer and bottle of sake. The use of the private onsen has to be paid for but it is lovely, we used it twice. The rooms were only cleaned once every two days, but to compensate we were given some vouchers for the shop...to get a souvenir and can of Ashai.
Stayed 4 nights in Feb 2020

10/10 Excellent

Banthoengsuk

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Brilliant service and an outstanding onsen with incredible views!! The hotel buffet dinner was also great, Japanese food only, so a good local experience. All in all the hotel is more local than touristy. It is slightly out of the way (from the main ski resort area hubs), however, the shuttle services are good. It kind of added to the local feel of it not being at the resorts. Great for families too.
Stayed 5 nights in Jan 2020

10/10 Excellent

Joey

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

8/10 Good

Yi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Staff is great and helpful. Room super clean and Onsen is great.
Stayed 5 nights in Dec 2019

8/10 Good

Mei yee

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Rishu, Hong Kong

Traveled with family
Liked: Staff & service, amenities
The hotel situated near The Alpes area where you can access to many local attractions, such as Kurobe Dam and Hokujo. Self driving is needed to access this hotel. Onsen is newly renovated and spacious. Mountain view from the Onsen is excellent. We got a mountain view room and the view was great. Breakfast was excellent. Room is a bit old and smaller than a lot of similar graded Onsen Hotel.
Stayed 2 nights in Sep 2019

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice resort.
Amazing!!!
Stayed 7 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome view and onsans. Away from the crowds, but close enough to access everything easily
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2018

8/10 Good

Kingers, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff always had a smile on their faces. Food was great also.
Stayed 5 nights in Dec 2018

8/10 Good

Nada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Very good value for money. It's an older hotel but well maintained and also the staff was super friendly and helpful. The onsen was amazing! And really great dinners with Japanese food for cheap. Just the location was a bit remote and unless you have a car you're dependant on the shuttle service which is reliable but not that frequent.
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

ChengPeng

Liked: Cleanliness, staff & service, property conditions & facilities
Worth a visit
Love the onsen. Great location and meals provided was classy and had a fantastic view of the mountains and township. It rest at a slope. Pick up provided from the hotel from the JR station. The origami table was a good break and tested the handiwork. Fresh apples sold at the counter..delicious!
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Kinman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Absolutely 5 stars hotel with hostel price
Stayed 1 night in Jun 2018

8/10 Good

Chi Wing

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Alan, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value all rounder
Great stay. Staff very helpful. Slightly out of town, but rewarded by great views back towards Hakuba (including from outdoor onsen), and regular shuttle buses to all resorts. Excellent value buffet breakfast. Is an older property but means toons are a Good size room.

10/10 Excellent

Alan, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good all rounder
Great stay. Staff very helpful. Slightly out of town, but rewarded by great views back towards Hakuba (including from outdoor onsen), and regular shuttle buses to all resorts. Excellent value buffet breakfast. Is an older property but means toons are a Good size room.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a beautiful stay. I felt pampered in everyday. The hotel buffet is very good and allows you to try many different types of japanese foods. Must Try!