See all properties

Hakuba Hotel Ougiya

3.0 star property

Choose dates to view prices

Photo gallery for Hakuba Hotel Ougiya

Front of property - evening/night
Lounge
Reception
Economy Japanese Style Room - Annex | Living area | Flat-screen TV
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
6680 Hokujo, Kitaazumi-gun, Hakuba, Nagano, 399-9301
  • Hakuba Happo-One Ski Area
    ‪9 min walk‬
  • Happo-one Adam Gondola
    ‪12 min walk‬
  • Happo One Sakka Ski Lift
    ‪3 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, cribs/infant beds, free WiFi

Standard Room

  • 301 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Japanese Style Room

Japanese Style Room | In-room safe, desk, cribs/infant beds, free WiFi

Japanese Style Room

  • 301 sq ft
  • Sleeps 3
  • 3 Twin Futons

Twin Room

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Japanese Style Room - Annex

Economy Japanese Style Room - Annex | Living area | Flat-screen TV

Economy Japanese Style Room - Annex

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • Sleeps 3
  • 3 Twin Futons

View all photos for Economy Japanese Style Room with Shared Bathroom - Annex　　

Economy Japanese Style Room with Shared Bathroom - Annex　　 | In-room safe, desk, cribs/infant beds, free WiFi

Economy Japanese Style Room with Shared Bathroom - Annex　　

10.0 out of 10
Exceptional
(1 review)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Futons

Similar properties

Property amenity

Hakuba PAIPU NO KEMURI

  • Hot Tub
  • Free WiFi
  • Laundry
  • Microwave
4.2 out of 5, Very Good, (214)
$113 nightly
The price is $113 total
All taxes and fees included in total
Hakuba PAIPU NO KEMURI

About this property

Hakuba Hotel Ougiya

3-star Hakuba hotel steps from Hakuba Valley Ski Area
With direct access to the slopes, Hakuba Hotel Ougiya makes guests feel at home with amenities like a restaurant, ski storage, and ski passes.
Hakuba Hotel Ougiya offers 25 accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include toilets with an electronic bidet, complimentary toiletries, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include ski-in/ski-out access.

The recreational activities listed below are available either on site or nearby; fees may apply.

Private bath/onsen services include an indoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are 2 hot springs open between 6:30 AM and 11:00 PM.
Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes.

Dining options at the hotel include a restaurant and a snack bar/deli. Wireless Internet access is complimentary. Complimentary self parking is available on site.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9 AM.
Hakuba Hotel Ougiya has a restaurant on site.

Languages

English, French, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free train station pick-up and drop-off shuttle
  • Free ski shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:00 AM for a fee: JPY 1,800 for adults and JPY 900 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 hot springs
  • Bicycle rentals
  • Billiards/pool table
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 6:30 AM - 11:00 PM
  • Hot springs water temperature - 109 ºF
  • Private indoor onsen (mineral springs) in communal space
  • Public indoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Fireplace in lobby

Room amenities

Bedroom

  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1500.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1800 for adults and JPY 900 for children
  • Crib (infant bed) fee: JPY 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Hot springs access available from 6:30 AM to 11:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Ougiya
Hakuba Ougiya
Hakuba Hotel Ougiya Hotel
Hakuba Hotel Ougiya Hakuba
Hakuba Hotel Ougiya Hotel Hakuba

Hakuba Hotel Ougiya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 32 out of 67 reviews
Rating 8 - Good. 29 out of 67 reviews
Rating 6 - Okay. 3 out of 67 reviews
Rating 4 - Poor. 1 out of 67 reviews
Rating 2 - Terrible. 2 out of 67 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

David Christian

Traveled with family and small children
Liked: Cleanliness
We had a pleasant stay at the Ougiya for two nights' skiing. It's a no-frills kind of place, which was fine for our needs. The room was a decent size, the onsen was good and the overall ambience was pleasant. It is an easy walk from the bus stop with various dining options and ski rental in the village. One thing to note is that although it's billed as 'ski-in ski-out', it isn't - you have to walk a few minutes to the nearest rental shop then take a shuttle bus from there to whichever slope you want to go to. This was not a major issue, it's just that the description on Expedia is not quite accurate. All in all, good value for an end-of-season ski trip.
Stayed 2 nights in Mar 2025

4/10 Poor

Tadas

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel is outdated, front staff looks tired of everything.
Stayed 3 nights in Mar 2025

2/10 Terrible

Marlee

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived to Hakuba Hotel at 3pm (the posted check-in time). However, there was no one at the front desk for 2 hours. We waited 30 minutes, then decided to leave our bags in the lobby to go out and grab some food and rent skis. When we finally got checked in, we brought our bags to our Japan style room in the hotel's annex building. It was nice at first to hear the annex was connected through an underground tunnel, however, the tunnel was filled with mold. You could see black mold in the ceiling tiles, a bucket was on the ground to catch a water leak, and the carpet tiles were all clearly pulling up due to moisture below. Our room itself seemed relatively clean, but our tatami mat bed rolls had stains all over them and our room included extra pillows, but no pillow cases. We ended up using t-shirts and towels to cover the pillows. The front desk told us that they don't provide room cleaning throughout our stay unless we request it, however, it's hard to request a room cleaning when there is never anyone at the front desk. The breakfast was not good, we found ourselves picking away at certain things that seemed good enough to eat. We were so uncomfortable in this hotel that we decided to leave early and move to a different accommodation for the last two nights. When I explained this to the front desk and requested a refund, they provided zero help. I truly do not understand how Hakuba Hotel has such good reviews, I would highly recommend not staying here.
Stayed 5 nights in Feb 2025

10/10 Excellent

anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Staff can communicate in basic english, my traditional room did not disappoint, clean and well done up morning buffet. Can walk to any restaurants, grocery stores and of course the chair lift.
Stayed 5 nights in Feb 2025

10/10 Excellent

Jonathan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Adam

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Nice breakfast and lovely onsen on site
Stayed 5 nights in Jan 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
I had no option other than a traditional room, which would not be my ideal next time.
Stayed 6 nights in Jan 2025

10/10 Excellent

Josh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here, it’s a bit further from the happo one lifts if your snowboarding but the onsen was great, staff were great and the breakfast was awesome.
Stayed 6 nights in Feb 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff
Stayed 7 nights in Feb 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Private Onsen and lots of breakfast options
Stayed 8 nights in Feb 2024

10/10 Excellent

Yuxing

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property feels like a family run hotel. The owner is friendly, helpful and attentive. The onsen is great. Love it here.
Stayed 5 nights in Feb 2024

10/10 Excellent

Lilyana

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely and cozy experience.
Stayed 5 nights in Jan 2024

10/10 Excellent

Qi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pick up and drop off to the local hotel. Boss is frindly.
Stayed 7 nights in Jan 2024

8/10 Good

michael

Stayed 4 nights in Feb 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Clean and fro
Stayed 2 nights in Feb 2023

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly service

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
The Onsen was a big positive of this property and being able to walk from the bus station and to the ski resort!

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to bus station and rental store. Room is also very big and clean. Breakfast is also good.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is a combination of American and Japanese style. The hotel is not far away from rental place or the bus stop.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Stayed 5 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Bjoern

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Convenient and reasonable

Good convenient stay. The hotel is getting a bit old but overall we had a good stay. Check in and out very efficient. Ok breakfast with a served plates plus some bread etc buffet style (some more selection would be good), a nice little hotspring and a very good location for skiing and ski storage/drying room. Conveniently located near Hakuba center. Some refresh of the rooms and facilities would be good but this is quite minor. I think it would also be good if they do some basic room cleaning every two days or so. Would I stay again? Yes
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A Japanese style hotel with western influences. Owner has a cute King Charles cavalier. 5mins walk to happo one bus terminal. The shuttle bus to hakuba47 stops right in front of hotel. One bad thing is the hotel doesn’t have hair conditioner provided. Private bathroom in my Japanese style room didn’t have heated seats Another bad thing is there were Americans drinking beer in the onsen.
Stayed 4 nights in Feb 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2019