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Hakuba Panorama Hotel

3.0 star property

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Photo gallery for Hakuba Panorama Hotel

Restaurant
Mountain view
Japanese/Western Style Room | 1 bedroom, desk, laptop workspace, soundproofing
Reception
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub
  • Breakfast available
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
3322-1 Hokujo, Kitaazumi-gun, Hakuba, Nagano, 399-9301
  • Hakuba Happo-One Ski Area
    ‪6 min walk‬
  • Happo-one Adam Gondola
    ‪10 min walk‬
  • Happo One Sakka Ski Lift
    ‪4 min drive‬

Room options

View all photos for Family Room, Mountain View

1 bedroom, desk, laptop workspace, soundproofing

Family Room, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • 322 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Japanese/Western Style Room

Japanese/Western Style Room | 1 bedroom, desk, laptop workspace, soundproofing

Japanese/Western Style Room

  • 322 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Standard Room, Mountain View (for 4 Guests)

Standard Room, Mountain View (for 4 Guests) | 1 bedroom, desk, laptop workspace, soundproofing

Standard Room, Mountain View (for 4 Guests)

8.0 out of 10
Very good
(4 reviews)
  • 279 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Bunk Beds and 2 Twin Beds OR 1 King Bed and 2 Twin Bunk Beds

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About this property

Hakuba Panorama Hotel

3-star Hakuba B&B steps from Hakuba Valley Ski Area
Jump on the free ski shuttle for a day on the slopes before returning to Hakuba Panorama Hotel for a meal at the restaurant, a drink at the bar/lounge, or a dip in a hot tub. Weekly housekeeping is available.
Hakuba Panorama Hotel offers 15 accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and children's slippers.

This Hakuba bed & breakfast provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered weekly and in-room massages can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the bed & breakfast include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs open between 3:00 PM and 11:00 PM.
Getting to the slopes is a breeze with the bed & breakfast's complimentary ski shuttle. Hakuba Panorama Hotel helps provide the perfect ski vacation with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the bed & breakfast's bar.

The bed & breakfast offers a restaurant. Wireless Internet access is complimentary. Complimentary self parking is available on site.

Hakuba Panorama Hotel has designated areas for smoking.

Breakfast is available for a surcharge and served each morning between 7:00 AM and 9:00 AM.
Hakuba Panorama Hotel has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 9:00 PM at scheduled times and on request
  • Free train station pick-up and drop-off shuttle from 7:00 AM to 9:00 PM
  • Train station shuttle on request
  • Free bus station shuttle
  • Free ski shuttle
  • Free self parking on site

Food and drink

  • Daily breakfast available 7:00 AM to 9:00 AM for a fee
  • A bar/lounge
  • A restaurant

Things to do

  • Hot spring
  • Hot tub
  • Playground
  • Ski passes
  • Ski storage

Family friendly

  • Baby toys
  • Children's dinnerware
  • Children's toys
  • Crib (surcharge)
  • High chair
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Trampoline

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Spa

  • Hot spring
  • Hot springs open from 3:00 PM - 11:00 PM
  • Hot springs water temperature - 106 ºF
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 9 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1500.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: JPY 11000 per person (one-way)
  • Airport shuttle fee per child: JPY 11000 (one-way)
  • Crib (infant bed) fee: JPY 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Hot springs access available from 3:00 PM to 11:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hakuba Panorama
Hakuba Panorama Hotel Hakuba
Hakuba Panorama Hotel Bed & breakfast
Hakuba Panorama Hotel Bed & breakfast Hakuba

Hakuba Panorama Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 36 out of 60 reviews
Rating 8 - Good. 17 out of 60 reviews
Rating 6 - Okay. 5 out of 60 reviews
Rating 4 - Poor. 1 out of 60 reviews
Rating 2 - Terrible. 1 out of 60 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher Bernard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great they were very welcoming accomodating efficient happy..
Stayed 6 nights in Mar 2025

4/10 Poor

HEIDI

Traveled with family and small children, Traveled with group, Traveled with partner
Disliked: Cleanliness
Pros: friendly staff, great location Cons: - found pubic hair on the bed and on the bathroom floor; - urine stain around the toilet rim; - staff who didn't know where the do not disturb sign could be found in the room. She offered to let the cleaning team know that we did not need room cleaning, but our room got entered into anyways. If you expect the Japanese standard of cleanliness and operation from this hotel, you would certainly be disappointed. It feels like a frat house to me that the staff worked together causally without the guidance from the management. I will not come back.
Stayed 5 nights in Feb 2025

10/10 Excellent

Lauren

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for shops, food, buses, chair lift! Loved our stay here
Stayed 9 nights in Jan 2025

10/10 Excellent

Todd, Schofields

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close distance to mountain, bus station, shops and restaurants. Roomy and comfortable accommodations, and very friendly and helpful staff.
Stayed 7 nights in Jan 2025

8/10 Good

Chantel

Traveled with family
Liked: Staff & service
Great area to walk to the snow lifts and restaurants.
Stayed 6 nights in Jan 2025

10/10 Excellent

En Hao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well run, excellent tap room.
Stayed 7 nights in Dec 2024

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and the food was amazing in the taproom

10/10 Excellent

Jason

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect accommodation, good hotel services, well maintained devices and hospitality staff. Very easy location to all resorts.
Stayed 6 nights in Mar 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly as advertised - staff were friendly and helpful. Easy walking distance to Happo One and shuttles right at the door for Goryu / 47. Short walk to the main bus station for farther hills such as Cortina and buses to Nagano. Drying room for gear helps to declutter your hotel room. Breakfast is nice with just a little variety each day. Taproom restaurant food is pretty straight pub grub and has quick and friendly service (no yakitori any more). Would definitely book again if we return to Hakuba.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

8/10 Good

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful scenery, comfortable room, good bath, great beer
Stayed 1 night in Sep 2023

10/10 Excellent

Brigetta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view of Happo One, fantastic onsen, very friendly and helpful staff. Breakfast buffet was perfect for fuelling before a full day of skiing.
Stayed 7 nights in Jan 2023

10/10 Excellent

Ewa Lancefield

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love Panorama!

This was our second time in Panorama. We loved it 3 years ago and we loved it now. I hope we will be able to come back again. The rooms are spacious, the food and beer are very tasty and it has this kind of skiing atmosphere which i like to have on my skiing vacations.
Stayed 6 nights in Feb 2020

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hakuba ski trip - excellent

First time we had traveled to Hakuba for a snow trip with our daughter (5 year old), and the accommodation was fantastic. Rooms were large, and had a bunk-bed, which was great. Clean and comfortable. Hotel staff were great, and the coordination with Ski School, shuttles to Hakuba47, etc. were all excellent. Staff also offered to give us a lift to the bus terminal after check-out, which was a great touch. Only a short walk to both Hakuba and Echoland - we will be back :)
Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here, it was perfect for our family. Kids especially loved the big trampoline out the back. The staff were great and the whole experience was very pleasant. Will definitely come again!
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

RITESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very good room size
Stayed 1 night in Jun 2019

6/10 Okay

Teck Heng, singapore

Liked: Staff & service, property conditions & facilities
Location, service, facility, all are good. Except toilet is small and its clealiness is below Japanese standard. My wife complained smell in the toilet, which is rare case in Japan.
Stayed 3 nights in Apr 2019

8/10 Good

Malinee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The room was basic but clean and had everything that we needed. The staff were always friendly when we came to them with any queries however they would never look up unless directly approached. A friendly hello/goodbye as you passed by the front desk would have been appreciated and would have gone a long way.
Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was perfect for our family trip. Close to restaurants, bus stops and local indoor skatepark. It had a great breakfast, friendly, helpful staff and a laundry.
Stayed 9 nights in Mar 2019

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will come back

Nice place, perfect location, good beers, atmosphere and very kind staff. Totally recommend.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic and comfortable hotel. Great for families of 5 in japan! Really enjoyed the onsen and trying all the different beers. Breakfast great too. Staff extremely helpful- make bookings, enquiries etc.
Stayed 6 nights in Jan 2019

10/10 Excellent

Laura, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfection - coming back next year

This hotel is in a great location - walking distance to the major villages and to Happo One resort. The taproom is such a fantastic addition. Daily breakfast, great beer on tap and the staff are amazing (Kate is the best!). The room itself was exactly what we needed (comfortable bed, clean, great views). We used the onsite Onsen daily. We will 100% be coming back here.
Stayed 4 nights in Feb 2018

8/10 Good

Al, Sydney, Aus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, good location

A good hotel, comfortable rooms. Staff were very helpful. Easy access to echoland (short walk/shuttle bus) where there are lots of restaurants and bars and a 15min walk up the hill to the other side of Happo. Shuttles to the ski fields left from outside or just around the block at the bus terminal. I would stay there again
Stayed 9 nights in Jan 2018