Hotel Grand Phenix Okushiga features ski-in/ski-out access and an indoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
This ski hotel also offers a terrace, a vending machine, and ski storage. Complimentary self parking and valet parking are available on site.
Hotel Grand Phenix Okushiga is a smoke-free property.
Hotel Grand Phenix Okushiga offers 35 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include safes and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.
Free self parking
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Full breakfasts are available for a surcharge and are served each morning.
Hotel Grand Phenix Okushiga has 3 restaurants on site.
Recreational amenities at the hotel include ski-in/ski-out access and an indoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 4:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International.
Front desk opens daily at 6:00 AM
Front desk closes daily at midnight
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are not available
Staff temperature checks are not conducted regularly
Temperature checks are available to guests
Masks are not compulsory at the property
Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Mobile key entry is not available
Protective clothing is not available to guests
Food service has not been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Children stay free - maximum age 5
Social distancing measures are not in place
Contactless check-in is not available
Property does not follow regional sanitization guidelines
Property registry number - 長野県北信保健所指令17北保10-4第
Property confirms they are implementing enhanced cleaning measures
Children stay free
Individually-wrapped food options are not available
No gap period between guest stays
Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.