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Hotel Hoshikawakan

3.0 star property

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Photo gallery for Hotel Hoshikawakan

Enjoy a meal at the central buffet table, surrounded by comfortable seating and large windows.
Experience the serene atmosphere of our lobby, featuring a reception area, comfortable seating, and a large window offering a view of the outside.
Hotel Hosikawakakan features a modern facade with a prominent entrance and glass doors.
Traditional Japanese-style room with tatami flooring, low table, and comfortable seating area.
Two single beds with white linens and a wooden headboard, set against a neutral-toned backdrop.

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
2941-50 Hirao, Yamanouchi, Nagano, 381-0401
  • Yudanaka Hot Spring
    ‪4 min walk‬
  • Shibu
    ‪9 min walk‬
  • Jigokudani Monkey Park
    ‪15 min drive‬

Room options

View all photos for Japanese Style Room for 4 People, New Building

Japanese Style Room for 4 People, New Building | 1 bedroom, in-room safe, desk, free WiFi

Japanese Style Room for 4 People, New Building

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 4 Twin Futons

View all photos for Western-style Style Room for 3 People, Main Building

Western-style Style Room for 3 People, Main Building | 1 bedroom, in-room safe, desk, free WiFi

Western-style Style Room for 3 People, Main Building

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 3 Large Twin Beds

Standard Japanese-style

  • Sleeps 4

Japanese-style

  • Sleeps 7

Triple

  • Sleeps 3

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About this property

Hotel Hoshikawakan

3-star Yamanouchi ryokan walkable to Shiga Kogen Ski Area
Along with a restaurant, this ryokan has a 24-hour front desk and a front-desk safe. Free WiFi in public areas and free self parking are also provided.
Hotel Hoshikawakan offers 53 accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.
The ryokan offers a restaurant. Wireless Internet access is complimentary. This hot springs ryokan also offers karaoke, a front-desk safe, and an elevator. Onsite self parking is complimentary.

Hotel Hoshikawakan has designated areas for smoking.

A hosted evening meal is available for a surcharge daily (reservations required).
Hotel Hoshikawakan has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 8:30 AM for a fee: JPY 2,000 per person
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 6,000; reservation required

Things to do

  • Karaoke

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Spa

  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2000 per person
  • Hosted evening meal: JPY 6000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Hoshikawakan Yamanouchi
Hoshikawakan Yamanouchi
Hoshikawakan
Hotel Hoshikawakan Ryokan
Hotel Hoshikawakan Yamanouchi
Hotel Hoshikawakan Ryokan Yamanouchi

Hotel Hoshikawakan Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 26 out of 63 reviews
Rating 8 - Good. 27 out of 63 reviews
Rating 6 - Okay. 6 out of 63 reviews
Rating 4 - Poor. 1 out of 63 reviews
Rating 2 - Terrible. 3 out of 63 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Trenton

Stayed 2 nights in Apr 2025

2/10 Terrible

Ronald, Granada hills

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was kind, helpful and efficient. Hotel is old and dirty and lots of mosquitoes. Housekeeping and maintenance are dismal.
Stayed 2 nights in Jan 2025

8/10 Good

Shenaya

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

2/10 Terrible

Choon Sheng

Traveled with family and small children
Disliked: Staff & service, amenities
this place is not suitable for international visitors. lack of english support. the aging female staff at the reception is too lazy even to use a translator to communicate despite me trying my best to use google translate to communicate. really backward customer service. her facial expressions tells us that she despise non-locals.

2/10 Terrible

Choon Sheng

Traveled with family and small children
Disliked: Staff & service
very rude 50 year old female japanese staff manning the reception. even though i do not speak japanese, her body language says it all.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well taken care of hotel, although an older property. Liked that we could use private bath on reserved time. Good breakfast and close to the train station
Stayed 1 night in May 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff couldn't do enough for us

The hoyel was very quiet and the staff couldnt do enough for us. We used the private onsen which was lovely. A great Japanese restaurant next door. The breakfast was nice too. Mostly Japanese options but also croissants and fruit too.
Stayed 1 night in Apr 2023

10/10 Excellent

Kseniia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved absolutely everything in this hotel and we've even decided to stay longer. Service: quality of service was what surprised us the most. The staff is very polite and helpful, they care about each customer and do their job very well. Outstanding! Dinner and breakfast: As a vegan, I had plenty options to eat and during the dinner they have prepared hot pot meal without animal-derived products for me. Room: spacious, bath could be cleaned better, but acceptable. Since it was winter, it took some time to warm up the room of this size for 1 air conditioner. Hot spring: in addition to public bath, they have absolutely amazing 2 open-air private hot baths that you can use freely, very easy to reserve, just take a time plate in the lobby. This was the highlight of our trip. Amenities: high-quality, product ops did a great job choosing amenities. They have very delicious and wide selection of teas and we loved female amenities: hair treatment, cream and lotion. There are a lot of stuff to rent for free, starting from extra pillows and blankets, ending with playing cards. Extra services: we've got a free 1 hour in karaoke, in the lobby there is free drink bar and even free hot oden soup during the daytime, which was a surprise and nice to have after we've spent a cold day outdoors in winter. Location: just 3-4 minutes walk from station, and 2 min. to the convenience store and drugstore. We will be visiting this hotel again and again in the future.
Stayed 1 night in Jan 2023

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Able to use a private onsen was nice. Hosts speak passable English so that is helpful.
Stayed 1 night in Apr 2019

10/10 Excellent

Tatsuo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適

素晴らしい
Stayed 1 night in Mar 2019

8/10 Good

Duy, Toronto, ON. Canada

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is a 4 minute walk from the Yudanka Station (We grabbed a taxi cause of our luggage and the fare was 700 yen). The check-in was simple and we paid with our master card. Nearby was a Family Mart and American Drug convenience store. The hotel staff were kind but speaks very little English. There's 2 private onsen (open air) on the 3rd floor and public onsen separated by gender located on the 1st floor. There were massage chairs, books/manga library, drinks and ice cream vending machines, free coffee/tea station in the lobby. We got the breakfast package with our room and it’s a buffet style with a decent variety on the 2nd floor (from 7am to 8:45am) Our Room: fit for 4 people but it was just my wife and I. 4 comforters (pillows and blankets included) we just stacked it to add extra comfort. In room washroom and toilet with a bidet. Towels, body wash, shampoo and conditioner included. No tooth paste but free tooth brushes. What we didn’t like: in the corner of our room had a water spot/water damage and the carpet by the window were stained. A mini fridge that did not cool anything and we could not connect to the hotel wifi. The in unit heater was difficult to operate as there were no English text. Overall if you’re not spending the majority of your day in your room and don’t need a microwave or working fridge, it’s a decent place with very nice amenities.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Staff made every effort to ensure our stay was the best it could be! If you’re looking for “bang for the buck” this is it!
Stayed 1 night in Jan 2019

10/10 Excellent

Lafontaine, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice little hotel Minutes away from Yunadaka station. Simple room, clean, nice breakfast buffet and access to lovely private onsens. The staff was very friendly and offered great service. A great quality-price value. Plus it is quite easy to reach the Jigokudani Monkey park by bus from the station.
Stayed 1 night in Dec 2018

8/10 Good

MANABU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

朝食

朝食のパンが美味しくなかった。 その他はとても良かった
Stayed 1 night in Mar 2025

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dejligt hotel tæt ved yudanaka station

Dejligt hotel tæt ved yudanaka station. Der er Onsen også i private rum. Meget dejlig buffet om aftenen inkl drikkevarer. Lidt svært at forstå deres engelsk og de dr meget hjælpsomme. Nærområdet almindeligt.
Stayed 2 nights in Mar 2025

4/10 Poor

???

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Erika

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
El hotel cerca de la estación de nagano y cerca del autobús para ir a varias atracciones, el lugar no esta bien limpio tendrían que mejorar en ese aspecto.
Stayed 2 nights in Feb 2025

10/10 Excellent

Milos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Takahiro

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Pang san

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很舒服的住宿 溫泉整潔
Stayed 6 nights in Jan 2025

8/10 Good

なつこ

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

y

Stayed 1 night in Oct 2024

10/10 Excellent

Dag

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

YUKIHIKO

Traveled with family
Stayed 1 night in Oct 2024

10/10 Excellent

MINORU

Stayed 1 night in Oct 2024