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Hotel Hoshikawakan

3.0 star property

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December 2024
January 2025

Photo gallery for Hotel Hoshikawakan

Hot springs
Japanese Style Room for 4 People, New Building | In-room safe, desk, free WiFi, bed sheets
Reception
Front of property
Property amenity

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Parking included
    Parking included

Explore the area

Map
2941-50 Hirao, Yamanouchi, Nagano, 381-0401
  • Nishimiya Shrine
    5 min walk
  • Yudanaka Hot Spring
    7 min walk
  • Shiga Kogen Ski Area
    8 min walk

Room options

View all photos for Japanese Style Room for 4 People, New Building

Japanese Style Room for 4 People, New Building | In-room safe, desk, free WiFi, bed sheets

Japanese Style Room for 4 People, New Building

  • Sleeps 4
  • 4 Twin Futons

View all photos for Western-style Style Room for 3 People, Main Building

Western-style Style Room for 3 People, Main Building | In-room safe, desk, free WiFi, bed sheets

Western-style Style Room for 3 People, Main Building

  • Sleeps 3
  • 3 Large Twin Beds

Standard Japanese-style

  • Sleeps 4

Japanese-style

  • Sleeps 7

Triple

  • Sleeps 3

Similar properties

Exterior

Shimaya

Parking included
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (187)
The price is $128
per night
$155 total
includes taxes & fees
Dec 7 - Dec 8
Shimaya

About this property

Hotel Hoshikawakan

3-star Yamanouchi ryokan walkable to Shiga Kogen Ski Area
Along with a restaurant, this ryokan has a 24-hour front desk and a front-desk safe. Free WiFi in public areas and free self parking are also provided.
Hotel Hoshikawakan offers 53 accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.
The ryokan offers a restaurant. Wireless Internet access is complimentary. This hot springs ryokan also offers karaoke, a front-desk safe, and an elevator. Onsite self parking is complimentary.

Hotel Hoshikawakan has designated areas for smoking.

A hosted evening meal is available for a surcharge daily (reservations required).
Hotel Hoshikawakan has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 8:30 AM for a fee: JPY 2,000 per person
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 6,000; reservation required

Things to do

  • Karaoke

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Spa

  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2000 per person
  • Hosted evening meal: JPY 6000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Hoshikawakan Yamanouchi
Hoshikawakan Yamanouchi
Hoshikawakan
Hotel Hoshikawakan Ryokan
Hotel Hoshikawakan Yamanouchi
Hotel Hoshikawakan Ryokan Yamanouchi

Hotel Hoshikawakan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 22 out of 49 reviews" "
Rating 8 - Good. 23 out of 49 reviews" "
Rating 6 - Okay. 4 out of 49 reviews" "
Rating 4 - Poor. 0 out of 49 reviews" "
Rating 2 - Terrible. 0 out of 49 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well taken care of hotel, although an older property. Liked that we could use private bath on reserved time. Good breakfast and close to the train station
Stayed 1 night in May 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff couldn't do enough for us
The hoyel was very quiet and the staff couldnt do enough for us. We used the private onsen which was lovely. A great Japanese restaurant next door. The breakfast was nice too. Mostly Japanese options but also croissants and fruit too.
Stayed 1 night in Apr 2023

10/10 Excellent

Kseniia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved absolutely everything in this hotel and we've even decided to stay longer. Service: quality of service was what surprised us the most. The staff is very polite and helpful, they care about each customer and do their job very well. Outstanding! Dinner and breakfast: As a vegan, I had plenty options to eat and during the dinner they have prepared hot pot meal without animal-derived products for me. Room: spacious, bath could be cleaned better, but acceptable. Since it was winter, it took some time to warm up the room of this size for 1 air conditioner. Hot spring: in addition to public bath, they have absolutely amazing 2 open-air private hot baths that you can use freely, very easy to reserve, just take a time plate in the lobby. This was the highlight of our trip. Amenities: high-quality, product ops did a great job choosing amenities. They have very delicious and wide selection of teas and we loved female amenities: hair treatment, cream and lotion. There are a lot of stuff to rent for free, starting from extra pillows and blankets, ending with playing cards. Extra services: we've got a free 1 hour in karaoke, in the lobby there is free drink bar and even free hot oden soup during the daytime, which was a surprise and nice to have after we've spent a cold day outdoors in winter. Location: just 3-4 minutes walk from station, and 2 min. to the convenience store and drugstore. We will be visiting this hotel again and again in the future.
Stayed 1 night in Jan 2023

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Able to use a private onsen was nice. Hosts speak passable English so that is helpful.
Stayed 1 night in Apr 2019

10/10 Excellent

Tatsuo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適
素晴らしい
Stayed 1 night in Mar 2019

8/10 Good

Duy, Toronto, ON. Canada

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is a 4 minute walk from the Yudanka Station (We grabbed a taxi cause of our luggage and the fare was 700 yen). The check-in was simple and we paid with our master card. Nearby was a Family Mart and American Drug convenience store. The hotel staff were kind but speaks very little English. There's 2 private onsen (open air) on the 3rd floor and public onsen separated by gender located on the 1st floor. There were massage chairs, books/manga library, drinks and ice cream vending machines, free coffee/tea station in the lobby. We got the breakfast package with our room and it’s a buffet style with a decent variety on the 2nd floor (from 7am to 8:45am) Our Room: fit for 4 people but it was just my wife and I. 4 comforters (pillows and blankets included) we just stacked it to add extra comfort. In room washroom and toilet with a bidet. Towels, body wash, shampoo and conditioner included. No tooth paste but free tooth brushes. What we didn’t like: in the corner of our room had a water spot/water damage and the carpet by the window were stained. A mini fridge that did not cool anything and we could not connect to the hotel wifi. The in unit heater was difficult to operate as there were no English text. Overall if you’re not spending the majority of your day in your room and don’t need a microwave or working fridge, it’s a decent place with very nice amenities.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Staff made every effort to ensure our stay was the best it could be! If you’re looking for “bang for the buck” this is it!
Stayed 1 night in Jan 2019

10/10 Excellent

Lafontaine, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice little hotel Minutes away from Yunadaka station. Simple room, clean, nice breakfast buffet and access to lovely private onsens. The staff was very friendly and offered great service. A great quality-price value. Plus it is quite easy to reach the Jigokudani Monkey park by bus from the station.
Stayed 1 night in Dec 2018

10/10 Excellent

Aklko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駅から近く、貸切風呂あり。
部屋は、広かったが、トイレは狭かった。ロビーにコーヒー、紅茶など自由に飲むことができて良かった。駅からも近かった。
Stayed 1 night in Aug 2024

10/10 Excellent

Mai

Liked: Cleanliness, staff & service, property conditions & facilities
大変お世話になりました。 特に外国人客スタッフの方々に大変親切にしていただきました。
Stayed 2 nights in Jul 2024

10/10 Excellent

NAOKO

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
２泊３日、小学生の子供と宿泊しました。部屋は和室で広く、バストイレ別で清潔でした。 夕食はバイキングで鍋、蟹食べ放題、寿司や串揚げ、天ぷらと種類豊富でアルコールも飲み放題。ハイボールやワインなどこちらも種類豊富。 鍋は三種類のダシを好みで一つ選び、キムチ鍋を食べましたがとてもおいしかったです。 野菜や豚肉は食べ放題で、チーズやうどんもあり〆まで完璧でした。 朝食もバイキングでこちらも豪華。海鮮丼が作れたり、焼き魚やカレー、パンなど何でもありました。 館内には卓球やビリヤード、サッカー台があり、カラオケも1時間無料で、雨でしたが旅館の中で十分楽しむことができました。 アメニティは豊富で、赤ちゃん用のボディソープまでありました。風呂は大浴場の他に予約制で貸切風呂が二つ、薬湯になっておりとても気持ち良かったです。無料のマッサージ機や漫画も置いてあり、欲しいものがすぐに手に入るような充実したサービスでした。 スタッフは外国人の方が多いですが日本語がとても流暢で、日本人のスタッフも含めてみなさん親切でした。 店の周りには飲食店が歩ける範囲にいくつもあり、薬局もあるので安心です。 また湯田中温泉に行く時は、絶対に泊まりたいと思います。
Stayed 2 nights in Jul 2024

6/10 Okay

takashi

Traveled with family
Liked: Staff & service
もう少し、研究してみては?
お部屋も綺麗でした。　お風呂も良かったですが、夜と朝の食事は、家族向けの為、少し物足りなさを感じました。 メインのしゃぶしゃぶでしたが、質の良い食材を入れると とても良いホテルと成ると思いました。
Stayed 1 night in Apr 2024

10/10 Excellent

Milos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Hasebe

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
志賀高原スキー場に車で行くなら、コストパフォーマンスやサービスを考えるといい宿泊施設です。
Stayed 1 night in Feb 2024

10/10 Excellent

Milos

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Carlos Miguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel que, si bien no es lujoso, cumple bien. Limpio, cómodo y, sobre todo, acogedor. Ambiente familiar y muchos servicios disponibles (Onsen público, Onsen privado durante media hora, karaoke, biblioteca de manga -en japonés, eso sí-, bebidas gratis de cafe, te y agua, y aperitivo gratis hasta las 17.30 -huevo duro, y unos vegetales tipicos de japon que no sé cómo se llaman). Los empleados muy agradables, y aunque no tienen buen inglés (mucho menos español) como es generalizado en Japon, se hacen entender y tratan de hacerte la vida más fácil.
Stayed 1 night in Nov 2023

10/10 Excellent

MIZUHO

Stayed 1 night in Oct 2023

6/10 Okay

MAKOTO

Traveled with family
設備の古さは感じますが、泊まった部屋は、洋室にリニューアルしており、かなり広くスペースをとっているため、３人がゆっくり利用できます。 従業員が、ほとんど外国人で、やりとりがしずらい部分もあります。 食事は、朝夕とバイキングとなっており、コスパには優れますが、落ち着いて食事ができないのは残念です。
Stayed 1 night in Sep 2023

8/10 Good

Tetsushi

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

ひかり

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
外観は古い感じだが、改装している部分も多く清潔感はある。 スタッフは外国人が多いが親切に対応してくれるので不便もなく、よかった。 貸切風呂が一回の宿泊につき一部屋一回（30分）しか使えないという決まりだったのが残念だった。 宿泊客が多い時は仕方ないが空いているなら檜と岩風呂両方入りたかった。 シャンプートリートメントが、質の良いものが置いてあってよかった。 貸し出しの物が色々あったり、ドリンクサービス、マッサージチェア無料など、サービスがよかった。 飲み放題の飲み物は長野の信州ワインや日本酒などいいものが置いてあった。ビールのグラスも冷えていて、セルフの自動サーバーだが泡もクリーミーに注げていて美味しかった。 この値段でこの内容ならまた宿泊したいと思った。
Stayed 1 night in Jul 2023

8/10 Good

JUNKO

Stayed 1 night in May 2023

8/10 Good

たかゆき

Traveled with partner
Liked: Staff & service
金額にしては満足の内容
Stayed 1 night in Apr 2023

8/10 Good

?

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
子連れにおすすめです。 全ての大浴場や貸切風呂に、ベビーベッド、ベビーバスが必ずありました。 ベビーソープも貸し出しあります。 食事場では机付きの椅子（ベルトあり）もあるし、もう少し大きい子供向けの椅子も揃ってます。
Stayed 1 night in Apr 2023

10/10 Excellent

たけし

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

ミチヨ

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの対応も良くて、無料サービスもあって良かったです。 貸し切り風呂もありますが、入浴時間が30分と短いので、疲れを癒すにはもう少し長いといいと思いました。 食事の品数はそれほど多くはありませんが、工夫されていて良かったです。ドリンクもアルコールも飲み放題でした。 また利用したい宿です。
Stayed 1 night in Mar 2023