See all properties

Hotel JAL City Nagano

3.0 star property

Choose dates to view prices

Photo gallery for Hotel JAL City Nagano

Enjoy a panoramic view of the city and mountains from the large window in this stylish room, featuring a breakfast bar and seating area.
Enter a spacious lobby with seating areas, reception desk, and potted plants.
Guests can park their bicycles outside and enjoy the beautiful flower bed in front of our hotel entrance.
Relax in a spacious lobby with multiple seating areas and a reception desk.
Experience the rich cultural heritage of this traditional Asian-inspired space, featuring a stunning lantern-style light fixture and a beautifully tiled wall.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
1221, Toigosho-machi, Nagano, Nagano-ken, 380-0834
  • Nagano Prefectural Shinano Art Museum
    ‪20 min walk‬
  • Zenko-ji Temple
    ‪20 min walk‬
  • M-Wave Olympic Memorial Arena
    ‪7 min drive‬

Room options

View all photos for Renewal Twin Room, Non Smoking

Renewal Twin Room, Non Smoking | 1 bedroom, desk, free WiFi, bed sheets

Renewal Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Renewal Economy Double Room, Non-Smoking

Renewal Economy Double Room, Non-Smoking | 1 bedroom, desk, free WiFi, bed sheets

Renewal Economy Double Room, Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

1 bedroom, desk, free WiFi, bed sheets

Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Renewal Double Room, Non Smoking

Renewal Double Room, Non Smoking | 1 bedroom, desk, free WiFi, bed sheets

Renewal Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for High Floor Twin Room,Non Smoking

High Floor Twin Room,Non Smoking | 1 bedroom, desk, free WiFi, bed sheets

High Floor Twin Room,Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Smoking

1 bedroom, desk, free WiFi, bed sheets

Twin Room, Smoking

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for High Floor Double Room,Non Smoking

High Floor Double Room,Non Smoking | 1 bedroom, desk, free WiFi, bed sheets

High Floor Double Room,Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room, Non Smoking

1 bedroom, desk, free WiFi, bed sheets

Economy Double Room, Non Smoking

8.6 out of 10
Excellent
(11 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for High Floor Corner Twin Room,Non Smoking

High Floor Corner Twin Room,Non Smoking | 1 bedroom, desk, free WiFi, bed sheets

High Floor Corner Twin Room,Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room, Smoking

1 bedroom, desk, free WiFi, bed sheets

Economy Double Room, Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for High Floor Single Room,Non Smoking

High Floor Single Room,Non Smoking | 1 bedroom, desk, free WiFi, bed sheets

High Floor Single Room,Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Renewal Double Room, Non Smoking

Renewal Double Room, Non Smoking | 1 bedroom, desk, free WiFi, bed sheets

Renewal Double Room, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, Smoking

1 bedroom, desk, free WiFi, bed sheets

Single Room, Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Non Smoking

1 bedroom, desk, free WiFi, bed sheets

Single Room, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for High Floor EconomyDouble Room,Non Smoking

High Floor EconomyDouble Room,Non Smoking | 1 bedroom, desk, free WiFi, bed sheets

High Floor EconomyDouble Room,Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Renewal Single Room, Non Smoking

Renewal Single Room, Non Smoking | 1 bedroom, desk, free WiFi, bed sheets

Renewal Single Room, Non Smoking

  • 172 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Renewal Deluxe Twin Room, Non Smoking

Renewal Deluxe Twin Room, Non Smoking | 1 bedroom, desk, free WiFi, bed sheets

Renewal Deluxe Twin Room, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Twin Beds

Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for J Floor Twin Room Non Smoking

1 bedroom, desk, free WiFi, bed sheets

J Floor Twin Room Non Smoking

  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

Single Room Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room Non-Smoking

1 bedroom, desk, free WiFi, bed sheets

Single Room Non-Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Corner Twin Room Smoking

Combined shower/tub, free toiletries, hair dryer, slippers

Corner Twin Room Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for J Floor Corner Twin Room Non Smoking

1 bedroom, desk, free WiFi, bed sheets

J Floor Corner Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room Non Smoking

1 bedroom, desk, free WiFi, bed sheets

Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room Smoking

1 bedroom, desk, free WiFi, bed sheets

Economy Double Room Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for J Floor Single Room Non-smoking

1 bedroom, desk, free WiFi, bed sheets

J Floor Single Room Non-smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for J Floor Economy Double Room Non-smoking

1 bedroom, desk, free WiFi, bed sheets

J Floor Economy Double Room Non-smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for J Floor Double Room Non Smoking

1 bedroom, desk, free WiFi, bed sheets

J Floor Double Room Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Economy Double Room Non-Smoking

1 bedroom, desk, free WiFi, bed sheets

Economy Double Room Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Smoking

1 bedroom, desk, free WiFi, bed sheets

Double Room Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

1 bedroom, desk, free WiFi, bed sheets

Double Room

  • Sleeps 2
  • 1 Queen Bed

Twin Room Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Corner Twin Room Non smoking

Combined shower/tub, free toiletries, hair dryer, slippers

Corner Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Corner Twin Room

Combined shower/tub, free toiletries, hair dryer, slippers

Corner Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for J Floor Triple Room Non Smoking

1 bedroom, desk, free WiFi, bed sheets

J Floor Triple Room Non Smoking

  • Sleeps 3
  • 3 Twin Beds

About this property

Hotel JAL City Nagano

3-star hotel in Minaminagano
A restaurant, a bar/lounge, and self parking are available at this hotel. WiFi in public areas is free. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Hotel JAL City Nagano offers 242 air-conditioned accommodations with slippers and hair dryers. LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries.

This Nagano hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and a meeting room.

Wired and wireless Internet access is complimentary. This Nagano hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Parking is available onsite for a surcharge.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
スカイレストラン白馬 - Onsite buffet restaurant. Reservations are required.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (JPY 1,000 per night)
  • Self parking on site (JPY 1,000 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,200 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • スカイレストラン白馬

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator

More

  • 16 floors
  • Banquet hall
  • Built in 2005

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2200 per person
  • Self parking fee: JPY 1000 per night
  • Nearby parking fee: JPY 1000 per night (820 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Jal City Nagano
Jal City Nagano

Hotel JAL City Nagano Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 392 out of 954 reviews
Rating 8 - Good. 383 out of 954 reviews
Rating 6 - Okay. 147 out of 954 reviews
Rating 4 - Poor. 26 out of 954 reviews
Rating 2 - Terrible. 6 out of 954 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

James, Fort Worth

Stayed 3 nights in Mar 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. Breakfast was fabulous. Lots of variety and the best view in the city.
Stayed 2 nights in Mar 2025

6/10 Okay

Ramesh

Traveled with family and small children
Disliked: Property conditions & facilities
One should avoid this property if traveling by car or having dietary restrictions, as it falsely claims to have parking availability. I would never have chosen it without JAL name on it. However, the receptionist at the check-in desk did help secure parking for an additional charge, which was a relief after a long ski and drive.
Stayed 1 night in Feb 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant is on the top floor with spectacular views. But the variety and quality of breakfast buffet was by far the best I have yet had! Seriously!
Stayed 1 night in Feb 2025

10/10 Excellent

Raymond

Traveled with partner
Convenient, clean. Great breakfast buffet
Stayed 6 nights in Feb 2025

10/10 Excellent

Luke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable sizeable rooms

Super quick and efficient check in combined with good sized comfortable rooms. Buffet was plentiful and the station just a few minutes walk away. Very happy
Stayed 1 night in Feb 2025

10/10 Excellent

riwut

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room and good location.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kristine

Stayed 1 night in Feb 2025

10/10 Excellent

Kazuyo

Liked: Cleanliness
One issue was that there was wet area of the carpet close to the bed.
Stayed 1 night in Oct 2024

10/10 Excellent

Sasitorn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
โรงแรมดี มีที่จอดรถฟรี ห้องสะอาด ไม่เล็กเกินไป อุปกรณ์ครบครัน ห้องที่จองมีน้ำเปล่า น้ำหวาน และเบียร์ให้ฟรีด้วย (ขึ้นอยู่กับประเภทห้องที่จอง) แต่ไม่มีห้องออนเซ็นนะคะ
Stayed 3 nights in Dec 2024

10/10 Excellent

Alessandro, Ingleburn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for just one night but the hotel was clean, staff was great and area is great. No complaints
Stayed 1 night in Jan 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel, close to the station. Very walkable area.
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Yufei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, very clean, offered so many washing stuff to use in hotel room (face cleaner, face oil etc), will definitely visit again in the future!!
Stayed 1 night in Jan 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean, modern, welcoming hotel with an excellent breakfast and great staff
Stayed 2 nights in Jan 2025

6/10 Okay

Michael

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avarage

The stay was okay. Clean room, decent location, but nothing stood out. Fine for a short stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice clean and convenient.

A great location 15min walking distance to Jr Station. Very nice and clean. Plenty of drink bending machine, cup noodles and coin laundry downstairs. We skipped breakfast service and opted for outside instead. Thoroughly recommended.
Stayed 4 nights in Dec 2024

10/10 Excellent

Yutaka

Liked: Cleanliness, staff & service, property conditions & facilities
Short stay and convenient.
Stayed 1 night in Nov 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at Nagoya

The check-in was fast and easy. There is specific parking lot allocated for guests during the stay so you park at the same spot until you leave. Near eateries ans convenient stores. The room was big and clean. Good price and hotel for those visiting Nagoya.
Stayed 2 nights in Oct 2024

4/10 Poor

Hideko

Traveled with partner
Disliked: Staff & service, property conditions & facilities
We were greeted by very cold front desk with little personality. Did not feel welcomed. Our room and floor freaked with cigarette and they told me that there is no other room. I asked them to comp breakfast but politely told they can’t do that. This evening staff was trying to help but his hands were tied. The management needs to step up at this point. Restaurant staff was very professional and made us feel very welcomed. I spend 30 year as a GM of hospitality business in US and this is not acceptable. Do something to make guest feel welcome is a must! JAL should make a note of this and check out this out dated property.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Very nice hotel, convenient and very comfortable
Stayed 1 night in Oct 2024