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Kumanoyu Hotel

3.0 star property

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Photo gallery for Kumanoyu Hotel

Hot springs
Food and drink
Exterior
Japanese Western Style Room | In-room safe, desk, laptop workspace, blackout drapes
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included
  • Restaurant

Explore the area

Map
Hirao7148, Yamanouchi, Nagano, 381-0401
  • Shiga Kogen Ski Area
    ‪6 min drive‬
  • Yubatake
    ‪17 min drive‬
  • Jigokudani Monkey Park
    ‪23 min drive‬

Room options

View all photos for Japanese Western Style Room

Japanese Western Style Room | In-room safe, desk, laptop workspace, blackout drapes

Japanese Western Style Room

  • Sleeps 5
  • 3 Twin Futons and 2 Twin Beds

View all photos for Western Style Room

Western Style Room | In-room safe, desk, laptop workspace, blackout drapes

Western Style Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Style Room

Japanese Style Room | In-room safe, desk, laptop workspace, blackout drapes

Japanese Style Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 5 Twin Futons

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The price is $118 total
All taxes and fees included in total
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About this property

Kumanoyu Hotel

3-star hotel in Shiga Highlands
With direct access to the slopes, Kumanoyu Hotel makes guests feel at home with amenities like a restaurant, ski storage, and complimentary wireless internet access.
Kumanoyu Hotel offers 88 accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, hair dryers, and children's slippers.

This Yamanouchi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include ski-in/ski-out access.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).
Dining options at the hotel include a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. This ski hotel also offers ski-in/ski-out access, a terrace, and a vending machine. Complimentary uncovered self parking is available on site.

Kumanoyu Hotel is a smoke-free property.

Kumanoyu Hotel has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Things to do

  • Billiards/pool table
  • Ski equipment rentals
  • Ski storage
  • Ski-in/ski-out access

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Spa

  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Kumanoyu Hotel Yamanouchi
Kumanoyu Yamanouchi
Hotel Kumanoyu Hotel Yamanouchi
Yamanouchi Kumanoyu Hotel Hotel
Hotel Kumanoyu Hotel
Kumanoyu Hotel Yamanouchi
Kumanoyu Yamanouchi
Ryokan Kumanoyu Hotel Yamanouchi
Yamanouchi Kumanoyu Hotel Ryokan
Ryokan Kumanoyu Hotel
Kumanoyu
Kumanoyu Hotel Hotel
Kumanoyu Hotel Yamanouchi
Kumanoyu Hotel Hotel Yamanouchi

Kumanoyu Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 10 out of 21 reviews
Rating 8 - Good. 6 out of 21 reviews
Rating 6 - Okay. 2 out of 21 reviews
Rating 4 - Poor. 2 out of 21 reviews
Rating 2 - Terrible. 1 out of 21 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
The location is good. It’s near the Kumanoyu ski area. It’s within 5 minutes walking distance. This hotel is more geared to catering to Chinese visitors who want to hit the slopes. They play Chinese-theme music during breakfast at their buffet. Their breakfast is a big spread, and the food is pretty good. The people there do accommodate you, but they are somewhat cold. If you slip on their steps and fall because of the snow, they will not come out to help you or apologize. Come here to seek Kumanoyu and Yokoteyama snow, don’t come here for the atmosphere because it was almost nonexistent.
Stayed 3 nights in Jan 2025

8/10 Good

Hin fai d

Stayed 6 nights in Feb 2025

8/10 Good

YOKO

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
お風呂が趣があって、硫黄温泉がとても良かったです。夕食のボリュームがすごかったです。
Stayed 2 nights in Mar 2025

6/10 Okay

yoshio

Stayed 1 night in Feb 2025

10/10 Excellent

Shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities
部屋も広くとても綺麗でした
Stayed 2 nights in Dec 2024

2/10 Terrible

kaori

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

しんご

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
翡翠色の温泉が圧倒的に素晴らしいので、その他のことは帳消し。
Stayed 1 night in May 2024

8/10 Good

Yasuhisa

Stayed 2 nights in Apr 2024

4/10 Poor

Matthew

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Poor maintained onsen hotel

A poor maintained onsen hotel! No towel and locker available in the onsen, need to bring along everything from the room! The room itself is very old and poor maintained; the dining which is just fair, don’t expect that as same kind of Food and beverage to a graded resort; fortunately a Taiwanese lady serving down there with excellent service to pull the satisfaction up a bit!
Stayed 1 night in Dec 2023

8/10 Good

Minami

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023

4/10 Poor

OGASAWALA

Disliked: Staff & service
この暑さの中エアコンがなく夜寝苦しかった。
Stayed 1 night in Aug 2023

10/10 Excellent

Chikako

Stayed 1 night in Jul 2023

10/10 Excellent

Yasuko

Stayed 1 night in May 2023

8/10 Good

misuzu

Traveled with family
Liked: Staff & service
皆さんの口コミでご飯が美味しいとありましたが
Stayed 1 night in Oct 2022

10/10 Excellent

Keiichi, Nagaokakyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

????

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ご飯かとても美味しかったし、布団もフカフカで気持ち良かったです。
Stayed 1 night in May 2022

10/10 Excellent

ATSUSHI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉の泉質が素晴らしい。
Stayed 1 night in May 2022

10/10 Excellent

CHIKAKO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021