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Matsuya Ryokan

2.5 star property

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Photo gallery for Matsuya Ryokan

Lobby sitting area
Property grounds
Reception
Aerial view
Public bath

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Room service
  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
484, Motoyoshi-cho, Nagano, 380-0851
  • Zenko-ji Temple
    ‪3 min walk‬
  • Nagano Prefectural Shinano Art Museum
    ‪7 min walk‬
  • M-Wave Olympic Memorial Arena
    ‪8 min drive‬

Room options

View all photos for Traditional Room, Shared Bathroom

Traditional Room, Shared Bathroom | Down comforters, individually decorated, free WiFi, bed sheets

Traditional Room, Shared Bathroom

  • 100 sq ft
  • Sleeps 2
  • 2 Twin Futons

View all photos for Japanese Style Room for 4 people, Private Bathroom

Japanese Style Room for 4 people, Private Bathroom | Down comforters, individually decorated, free WiFi, bed sheets

Japanese Style Room for 4 people, Private Bathroom

  • 133 sq ft
  • Sleeps 4
  • 4 Twin Futons

Similar properties

Public bath

Chuoukan Shimizuya Ryokan

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
4.6 out of 5, Wonderful, (92)
The price is $123
per night
$136 total
includes taxes & fees
Apr 6 - Apr 7
Chuoukan Shimizuya Ryokan

About this property

Matsuya Ryokan

Nagano ryokan walkable to Zenko-ji Temple
Along with a restaurant, this ryokan has laundry facilities and a front-desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include a ballroom and a vending machine.
Matsuya Ryokan offers 13 accommodations with slippers and hair dryers. Each accommodation is individually decorated. Beds feature down comforters. Flat-screen televisions are featured in guestrooms.

Bathrooms include bidets and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Services include massages. Public bath/onsen services include an indoor public bath (no minerals) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 4:00 PM to 10:00 PM.
The ryokan offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Nagano ryokan also offers a vending machine, laundry facilities, and a front-desk safe. Complimentary self parking is available on site.

Matsuya Ryokan has designated areas for smoking.

A hosted evening meal is available for a surcharge daily (reservations required).
Matsuya Ryokan has a restaurant on site.
Room service is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,650 for adults and JPY 1,650 for children
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 3,850; reservation required
  • Kaiseki meal

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Spa

  • Massage
  • Public bath open from 4:00 PM - 10:00 PM
  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • Ballroom
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • In-room dining only
  • Room service

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately JPY 1650 for adults and JPY 1650 for children
  • Hosted evening meal: JPY 3850

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Set meals are served in guestrooms only (no menus or public dining)
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Matsuya Ryokan Nagano
Matsuya Nagano
Matsuya Ryokan Ryokan
Matsuya Ryokan Nagano
Matsuya Ryokan Ryokan Nagano

Matsuya Ryokan Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 101 out of 124 reviews
Rating 8 - Good. 18 out of 124 reviews
Rating 6 - Okay. 4 out of 124 reviews
Rating 4 - Poor. 0 out of 124 reviews
Rating 2 - Terrible. 1 out of 124 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is welcoming and kind, this is a family run business for 6 generations! The half board breakfast and dinner are exceptional, kaiseki style and every dish is presented beautifully. The location is right on the ometesando, lots of foot traffic but quiet. Futons are comfortable. We loved our stay and want to go back!
Stayed 2 nights in Oct 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at a traditional ryokan (at least I think so, it was the only ryokan we stayed at). Great location very close to Zenkoji Temple - this place is within the temple area and was even the Zenkoji Main Hall in the past. We had the dinner one night, which was an impressive feast! But maybe a bit much for my kids.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ilidia

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The Real Japanese Experience
I just loved the Matsuya Ryokan. It’s run by a lovely couple that were so welcoming and warm to us all the time. The room was spacious, very clean and it gave us the full experience of Japanese living. The dos was small but enough to live the onsen experience too. There was a good coffee machine next to the reception where we had the best coffee in Japan so far. The Expresso that we are so used to in our country. The Ryokan is in the nicest area of Nagano, with all its lovely shops and at a 2 minute walk to the main temple. It was a lovely experience that I would recommend to other travellers.
Stayed 2 nights in Oct 2024

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Wui Heng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice ryokan to stay. Friendly and helpful staff.
Stayed 1 night in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Ryokan in a Perfect Location
A fantastic traditional ryokan within steps of the Zenkoji Temple. The owners and staff were delightful and we felt as though we were living in a family home. We stayed in room 16 on half board and are so glad we did. There are plenty of places to eat in the area but the food we were served in the ryokan were as good as anything we ate in 3 weeks in Japan. Nagano is a lovely town and a welcome change from Tokyo. Don’t forget to visit the Snow Monkeys - the highlight of our trip.
Stayed 2 nights in Mar 2024

8/10 Good

Abey Matthew Varughese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated right next to the Zenkōji temple. Up a slope so if you’re coming with heavy luggage, I would recommend the bus or taxi from Nagano station. Has a nice traditional breakfast option. There is a dinner option too but you’ll need to reserve one day in advance, or at the very least, in the morning at breakfast time. There is a public bath within the building itself but it’s pretty small, however given that it’s a small guest house I don’t think it will matter. You would probably be able to use it whenever you want to. The rooms are cozy and very well appointed. Futon bed is laid out for you, and is taken away when you step down for breakfast so be mindful of that.
Stayed 1 night in Feb 2024

10/10 Excellent

Steven

Stayed 1 night in Dec 2023

10/10 Excellent

Leigh

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable ryokan
Top location for staying at Nagano city, it’s right next to the famous Zenkoji temple. Many good restaurants within walking distance. Guest service is top notch as well.
Stayed 1 night in Nov 2023

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
This is such a beautiful historic property. It’s within the Zenkoji temple area and a fantastic find. We had the Japanese style room. Beds are hard but we are getting used to them. Staff are so lovely. This is a lovely family business. I would love to come here again.
Stayed 2 nights in Sep 2023

8/10 Good

Charity

Stayed 1 night in Sep 2023

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and pleasant. Traditional Japanese guesthouse with onsen. Great location near Zenko-ji temple. Good food options nearby. Very safe.
Stayed 2 nights in Aug 2023

10/10 Excellent

Giancarlo G.

The staff was very friendly and the hotel is located on the same street as one of the main temples in the area. Very convenient.
Stayed 1 night in Jul 2023

10/10 Excellent

Qi'En

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very authentic Japanese ryokan experience, authentic and delicious Japanese set meal breakfast, very lovely staff, and great English-speaking staff too, convenient location as it is close to Zenkoji temple and surrounding beautiful areas, also close to the bus-stop where you take the bus to other places such as Togakushi shrine or to Nagano station for the Shinkansen. Price was very reasonable for a ryokan in comparison to other places. Will definitely stay here again if I come back to Nagano (which I think I will as I loved Nagano) and if the price remains good!
Stayed 2 nights in Jul 2023

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at the Matsuya Ryokan was our first Japanese style accommodation. We stayed here with our two boys. The baths were really lovely. The staff was incredibly sweet. It was literally steps from the Zenkoji Temple, which was amazing to visit. It's on the street with tons of shops and restaurants. We regret not reserving dinner with them the night we were there, especially since restaurants close very early in the evening.

10/10 Excellent

Lincoln

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great ryokan to stay at. Very close to the temple and dining district. Staff is very friendly and helpful. I would definitely stay here again.

10/10 Excellent

RICHARD

Stayed 2 nights in Apr 2023

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Very comfortable solo trip
Had an incredibly nice stay here, from the friendly staff to the perfectly clean room, and delicious breakfast. You get tea and different snacks each day in your room, so if you're the type to want to take it easy inside sometimes on your trip, it's very nice to have some quiet time in your room and sip on tea and try the different local sweets they give you each day.
Stayed 4 nights in Apr 2023

10/10 Excellent

Amy

Stayed 1 night in Feb 2023

10/10 Excellent

Christy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed over the new year season and loved every bit of the ryokan and its surrounding area festivities. Room was spacious for 4, although it was abit difficult to open our 2 large luggages. Onsen was a bit small, just nice for 2-3 persons. Service was amazing and food served for dinner and breakfast was wonderful. Amazing for the price point. The surrounding area is right next to the main temple so the location was really convenient in terms of sightseeing and local delicacies. As we stayed over the festive period, the main bus route was closed. We had to take a much longer route upslope with our luggages, so be sure to check before hand! Overall, i really reccomend anyone who’s looking to stay at a ryokan for good food and a would want to immerse in the local culture. 11/10!

10/10 Excellent

Alessandro

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really friendly. Perfect for families and for who wants to experience the traditional Japanese life.

10/10 Excellent

Carrie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and a lovely experience.
Stayed 1 night in Jan 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little public bath. Very kind owners.