10/10 Excellent
raymond
Feb 25, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
raymond
Stayed 1 night in Feb 2019
Entire home
Phoenix Cocoon
Choose dates to view prices
Photo gallery for Phoenix Cocoon
Reviews
1010 out of 10
Exceptional
Entire home
3 bedrooms2 bathroomsSleeps 8
Popular amenities
- Washer
- Barbecue grill
- Outdoor Space
- Housekeeping
- Parking included
- Free WiFi
Explore the area
4982-2 Hokujo, Hakuba, Nagano, 399-9301
- Hakuba Valley Ski Area1 min walk
- Hakuba Ski Jumping Stadium1 min walk
- そば工房林檎舎3 min walk
- Hakuba Station5 min drive
Space details
1 bedroom, 2 bathrooms, sleeps 8
Bedroom 1
2 Queen Beds
2 Twin Beds and 1 Twin Bunk Bed
Room options
View all photos for Chalet (Phoenix Cocoon)
Chalet (Phoenix Cocoon)
- 1 bedroom
- 2 bathrooms
- Sleeps 8
- 2 Queen Beds, 2 Twin Beds and 1 Twin Bunk Bed
About this property
Entire place
You'll have the entire home to yourself and will only share it with other guests in your party.
Phoenix Cocoon
4.5-star Hakuba vacation home steps from Hakuba Valley Ski Area
This smoke-free vacation home features concierge services, laundry facilities, and tour/ticket assistance. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and free train station pick-up. Additionally, barbecue grills, free train station drop-off, and multilingual staff assistance are onsite. The vacation home has 3 bedrooms and offers free WiFi and an MP3 dock. Guests can enjoy a deep soaking tub, and other amenities include a kitchen with a refrigerator and an oven. Housekeeping is available once per stay.
Guest accommodations at this vacation home offer MP3 docking stations and washers/dryers. Rooms open to balconies. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with DVD players and Netflix. Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
This vacation home features a terrace, barbecue grills, and multilingual staff. Wireless Internet access is complimentary. An area shuttle, a train station pick-up service, and a train station drop-off service are complimentary for guests. Complimentary self parking is available on site.
This vacation home is a smoke-free property.
Languages
Chinese (Mandarin), English, Japanese
Property amenities
Ski
- Close to skiing
Internet
- Available in the house: Free WiFi
Parking and transportation
- Free area shuttle
- Free train station pick-up and drop-off shuttle
- Free self parking on site
Family friendly
- Babysitting (surcharge)
- Highchair
Kitchen
- Coffee/tea maker
- Cookware, dishware, and utensils
- Dishwasher
- Electric kettle
- Full-sized refrigerator/freezer
- Microwave
- Oven
- Rice cooker
- Stovetop
- Toaster
Bedrooms
- 3 bedrooms
- Bedsheets provided
- Rollaway/extra bed: JPY 7,000 per night
Bathroom
- 2 private bathrooms
- Bathtub or shower
- Bidet
- Deep soaking bathtub
- Free toiletries
- Hair dryer
- Toothbrush and toothpaste
- Towels provided
Entertainment
- DVD player
- Flat-screen TV
- MP3 dock
- Netflix
Outdoor areas
- Balcony
- Barbecue grill
- Terrace
Laundry
- Laundry facilities
- Washer/dryer
Work spaces
- Desk
Comfort
- Ceiling fan
- Heating
Pets
- No pets allowed
Suitability/Accessibility
- No elevator
- Smoke-free property
Services and conveniences
- Concierge services
- Housekeeping (daily)
- Iron/ironing board
- Limited-hour front desk
- Luggage storage
- Multilingual staff
- Tour and ticket assistance
Things to do
- Hiking/biking trails nearby
Safety features
- Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
- Smoke detector (host has indicated there is a smoke detector on the property)
- First aid kit
- Security system
- Fire extinguisher
Policies
Check-in
Check-in time starts at 4 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Special check-in instructions
This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for JPY 7000.0 per night
Cribs (infant beds) are available for JPY 3000 per night
Property payment types
Important information
Optional extras
- Crib (infant bed) fee: JPY 3000 per night
- Rollaway bed fee: JPY 7000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
We should mention
This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Phoenix Cocoon House Hakuba
Phoenix Cocoon House
Phoenix Cocoon Hakuba
Phoenix Cocoon Hakuba
Phoenix Cocoon Private vacation home
Phoenix Cocoon Private vacation home Hakuba
Phoenix Cocoon Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 2 out of 2 reviews" "
10 - Excellent
2
Rating 8 - Good. 0 out of 2 reviews" "
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews" "
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews" "
2 - Terrible
0
10/10
Cleanliness
8.0/10
Staff & service
8.0/10
Amenities
10/10
Property conditions & facilities
Reviews
10/10 Excellent
Takaken, Kobe
Traveled with family and small children
Aug 9, 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔で広く快適でした。ただ、エアコンがないので日中は少し暑かったです。
Takaken
Stayed 3 nights in Aug 2019