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Rosen Heim HAKUBA

3.0 star property

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Photo gallery for Rosen Heim HAKUBA

Hot springs
Restaurant
Exterior
Front of property - evening/night
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Laundry
  • Air conditioning
  • Parking included
$112
Sep 1 - Sep 2

Explore the area

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3750 Happo Hokujo, Hakuba, Nagano, 399-9301
  • Hakuba Happo-One Ski Area
    ‪3 min walk‬
  • Happo-one Adam Gondola
    ‪7 min walk‬
  • Happo One Sakka Ski Lift
    ‪4 min drive‬

Room options

View all photos for Superior Triple Room

1 bedroom, desk, blackout drapes, free WiFi

Superior Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Quadruple Room

Superior Quadruple Room | 1 bedroom, desk, blackout drapes, free WiFi

Superior Quadruple Room

  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Quadruple Room

1 bedroom, desk, blackout drapes, free WiFi

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Single Room

Single Room | 1 bedroom, desk, blackout drapes, free WiFi

Single Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Twin Room

1 bedroom, desk, blackout drapes, free WiFi

Superior Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Twin Room

1 bedroom, desk, blackout drapes, free WiFi

Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Triple Room

Triple Room | 1 bedroom, desk, blackout drapes, free WiFi

Triple Room

  • Sleeps 3
  • 3 Twin Beds

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Property amenity

Hakuba PAIPU NO KEMURI

  • Hot Tub
  • Laundry
  • Microwave
4.2 out of 5, Very Good, 219 reviews
Hakuba PAIPU NO KEMURI

About this property

Rosen Heim HAKUBA

3-star Hakuba hotel steps from Hakuba Happo-One Ski Area
A restaurant, a bar/lounge, and a sauna are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor tennis court, a meeting room, and concierge services. Housekeeping is available once per stay.
Rosen Heim HAKUBA offers 40 accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, children's slippers, and toothbrushes and toothpaste.

This Hakuba hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided once per stay.

Hot springs and an outdoor tennis court are featured at the hotel. 2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are hot springs on site.
Rosen Heim HAKUBA features hot springs, 2 hot tubs, an outdoor tennis court, and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hot springs hotel also offers barbecue grills, a vending machine, and gift shops/newsstands. Complimentary uncovered self parking is available on site, along with a car charging station.

Rosen Heim HAKUBA has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 8:30 AM.
Rosen Heim HAKUBA has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 8:30 AM for a fee: JPY 2,500 for adults and JPY 1,300 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Bicycle rentals
  • Fishing
  • Horseback riding/rentals
  • Hot springs
  • Karaoke
  • Outdoor tennis court
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill

Spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Handrails in hallways (40 inches high)
  • Handrails in stairways (40 inches high)
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2500 for adults and JPY 1300 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Rosenheim Hakuba Hotel
Rosen Heim HAKUBA Hotel
Rosen Heim
Rosen Heim HAKUBA Hotel
Rosen Heim HAKUBA Hakuba
Rosen Heim HAKUBA Hotel Hakuba

Rosen Heim HAKUBA Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 35 out of 74 reviews
Rating 8 - Good. 29 out of 74 reviews
Rating 6 - Okay. 5 out of 74 reviews
Rating 4 - Poor. 3 out of 74 reviews
Rating 2 - Terrible. 3 out of 74 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

On Chi

Stayed 3 nights in Jan 2025

8/10 Good

BAN HONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good but transportation in Hakuba is inconvenient have very limited buses. Hotel are far away from Hakuba station
Stayed 3 nights in Apr 2025

8/10 Good

Wei

Traveled with group
Liked: Amenities, property conditions & facilities
A good stay. Nice to have hot springs and nice breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Flynn

Stayed 4 nights in Feb 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well what a 10 days that was. Fantastic from the moment we stepped into the front door to the moment we were dropped at the bus stop to leave. Excellent position to the lifts at happo one. And don’t miss the Friday night buffet (make sure u book early). The breaks and coffee every morning became my highlight each day. Set the tone for such a great day. And finally the onsen. What a great way to experience the onsen in Japan. Was always clean and super restorative after a day on the slopes. Well done team I definitely hope to be back
Stayed 10 nights in Jan 2025

10/10 Excellent

charmayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Helpful Staff

Staff were wonderful, reasonably easy walk to the ski lift. you can hire gear on site as well as arrange lift tickets. Room was huge and very clean
Stayed 4 nights in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located Happo One Hotel

A flat <5 minute walk to the Nakiyama lifts one way, to a row of Hakuba bars and eateries the other, this hotel was centrally located and a great choice for a ski holiday. The bath area is a highlight if you're into the Japanese bathing culture, with both inside and outside gender-segregated soaking areas. Fun happy hour activities daily were a nice touch (food samples, mochi pounding.)
Stayed 3 nights in Jan 2025

8/10 Good

John, Shepherdstown

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Very clean. Excellent breakfast. Rooms are basic.
Stayed 4 nights in Jan 2025

10/10 Excellent

Luke

Great
Stayed 6 nights in Dec 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
One of the less expensive places to stay that I could find. Good value for the price. Helpful, friendly staff - they sorted my ticket for the gondola / lift pass at Tsugaike Kogen, and shuttle bus. Clean (even though a little older). 10 min. walk to Happo-one bus station and dining options. Great breakfast buffet.
Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Stayed 7 nights in Mar 2024

10/10 Excellent

Steve

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to HAPPO-ONE ski lifts; bus stations close by for other hills in the area. Great accommodations, friendly staff, and breakfast buffet was exactly what’s needed for a pre ski meal.
Stayed 5 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyable stay. Great onsen. Giid breakfast buffet
Stayed 6 nights in Jan 2024

10/10 Excellent

Gerard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family snow trip

Great family snow hotel in Hakuba. The staff could not be nicer and more helpful. Rooms were comfortable and soaking in the Onsen after a day skiing was a great plus. Nice breakfast in the morning. They arranged a 7 qm shuttle from the hotel for us when a taxi was not available. Definitely would stay again and highly recommended.
Stayed 5 nights in Dec 2023

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, helpful, Onsen, dining
Stayed 6 nights in Feb 2023

6/10 Okay

David

Traveled with group
Disliked: Staff & service
Safe in room was charged 100y every time you used it. Charged 2000y for short lift to the train station when other accommodation we stayed at, it was al part service Even though it was warm & comfortable & close to the ski lifts
Stayed 4 nights in Feb 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to everything. Staff were very accommodating.

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Gregory

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

6/10 Okay

Shu

Liked: Cleanliness, staff & service

Good staff but so-so overall.

The staff was very kind and helpful. The room was small and the heating was not good. The head side of the bed was directly under the window and cold air came to my face. The in-house spa was very good. The dinner was mediocre.
Stayed 3 nights in Dec 2021

10/10 Excellent

Bernhard

Stayed 7 nights in Dec 2021

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed over Christmas and it was a great stay.
Stayed 2 nights in Dec 2021

10/10 Excellent

Niclas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend

Nice hotel, good location. Breakfast and Dinner is good!
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy hotel in Hakuba. Good breakfast included. As with most accomodation in Hakuba, expect tiny rooms and tiny bathrooms, as well as being quite dated. However only a 5 minute walk to the Nakiyama lift and a 10 minute walk to the Gondola this hotel is a good deal and won’t disappoint
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location facilities and services they provide.
Stayed 4 nights in Feb 2020