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Shibu Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shibu Hotel

Front of property - evening/night
Public bath
Exterior
Point of interest
Free toiletries, hair dryer, slippers, towels

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Hot Tub
    Hot Tub
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Parking included
    Parking included

Explore the area

Map
2173 Hirao, Yamanouchi, Nagano-ken, 381-0401
  • Shibu
    1 min walk
  • Shibuyu Bridge
    1 min walk
  • Onsen-ji Temple
    6 min walk

Room options

View all photos for Superior Twin Room

Premium bedding, down comforters, free minibar, soundproofing

Superior Twin Room

  • 178 sq ft
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room

Premium bedding, down comforters, free minibar, soundproofing

Deluxe Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Japanese Style Room - Half Board

Premium bedding, down comforters, free minibar, soundproofing

Japanese Style Room - Half Board

  • 215 sq ft
  • River view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Superior Twin Room

Premium bedding, down comforters, free minibar, soundproofing

Superior Twin Room

  • 178 sq ft
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room

Premium bedding, down comforters, free minibar, soundproofing

Deluxe Twin Room

  • 178 sq ft
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Japanese Room - Room Only

Premium bedding, down comforters, free minibar, soundproofing

Japanese Room - Room Only

  • 215 sq ft
  • River view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Basic Twin Room

Basic Twin Room | Premium bedding, down comforters, free minibar, soundproofing

Basic Twin Room

  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Aburaya Tosen

Spa
Parking included
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (162)
The price is $271
per night
$298 total
includes taxes & fees
Dec 7 - Dec 8
Aburaya Tosen

About this property

Shibu Hotel

4-star Yamanouchi ryokan steps from Shibu
A restaurant, a spa tub, and tour/ticket assistance are available at this ryokan. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Additionally, gift shops/newsstands, a front-desk safe, and free train station drop-off are onsite.
Shibu Hotel offers 20 accommodations with free minibar items and espresso makers. Beds feature down comforters and premium bedding. 26-inch LCD televisions come with digital channels.

Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. This Yamanouchi ryokan provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the ryokan include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Private bath/onsen services include an outdoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
The ryokan offers a restaurant. Wired and wireless Internet access is complimentary. Shibu Hotel features hot springs and a spa tub. A train station pick-up service and a train station drop-off service are complimentary for guests. This hot springs ryokan also offers gift shops/newsstands, tour/ticket assistance, and a front-desk safe. Onsite uncovered self parking is complimentary.

Shibu Hotel has designated areas for smoking.

Japanese breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Onsite venue - This restaurant specializes in Japanese cuisine and serves breakfast and dinner.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free 24-hour train station pick-up and drop-off shuttle
  • Train station shuttle on request
  • Free uncovered self parking on site

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,100 for adults and JPY 1,100 for children
  • A restaurant
  • Kaiseki meal

Things to do

  • Hot springs
  • Spa tub

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • Hot springs
  • Private outdoor onsen (mineral springs) in communal space
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • Designated smoking areas
  • Genkan (entryway)

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 26-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Geta (wooden sandals)
  • Heating (climate-controlled)
  • Soundproofed rooms
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 10:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests booked in Breakfast Included rate plans who want to enjoy lunch or dinner during their stay must contact the property at least 3 days in advance to order (surcharge).
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
Guests booked in Half Board rate plans who want to enjoy lunch during their stay must contact the property at least 3 days in advance to order (surcharge).

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for Japanese breakfast: approximately JPY 1100 for adults and JPY 1100 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Shibu Hotel
Shibu Hotel Yamanouchi
Shibu Yamanouchi
Shibu Hotel Japan/Yamanouchi-Machi, Nagano Prefecture
Shibu Hotel Ryokan
Shibu Hotel Yamanouchi
Shibu Hotel Ryokan Yamanouchi

Shibu Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 142 out of 171 reviews" "
Rating 8 - Good. 23 out of 171 reviews" "
Rating 6 - Okay. 6 out of 171 reviews" "
Rating 4 - Poor. 0 out of 171 reviews" "
Rating 2 - Terrible. 0 out of 171 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb onsen experience. Our room was very clean with comfortable tatami/futon. Outdoor and indoor onsen was very pleasant as were the private onsen. Kaiseki was delicious and filling. Most of all staff and owners were very welcoming and kind. Will come back.
Stayed 2 nights in May 2024

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel near snow monkey river
The staff was amazing. Very friendly and professional. I especially like the fact that they picked us up from our bus stop and took us to Snow monkey River. Thereafter, we called them, and they picked us up and took us to the hotel. The private onsen was amazing. I enjoyed it. The 13 course meal was exceptional and tasty This is a must place hotel to be at because they make the whole transition from the bus stop to their place very easy. There is a couple that runs the place and they are helpful, professional, and beautiful!!!
Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the best time at the Shibu Hotel! The staff was so friendly and went above and beyond to accommodate us and make us feel welcome in their little slice of paradise. Our room was beautiful! We were given rides to and from the train station, rides to and from snow monkey park, two great meals, and friendly helpful service at every juncture. The hotel’s private and public onsen’s are great but don’t miss out on the public bath house tour!!! The hotel perfectly placed in the middle of the public bath house tour and will give you a map and a key to access each little bath. One of the best experiences of our entire Japan trip (or any trip). I would also pick one night to and try one of the local restaurants. We loved our smokey bar and home closing experience at a place down the road called Chokkun Izakaya.
Stayed 2 nights in Mar 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kazuyoshi and family was so nice and kind. They provided the highest quality service and hospitality we’ve had so far ever! Their property is so healing and peaceful with their on property private Onsen’s. Their close location to the snow monkey park was so worth it as well! Their dining experience was so amazing and delicious! We will bring our family back for sure. Mahalo and Aloha Kazuyoshi San and family! Much respect and a Big Thank you! Jya mata!
Stayed 4 nights in Jan 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Family most friendly and gracious
Stayed 1 night in Jan 2024

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic property. Comfortable rooms. The hot spring baths make this a must. Very close to snow monkey park and the best part - they will shuttle you from the train station, to the hotel, to the monkey park, to dinner and to the train station. Staff is very helpful. Awesome place.
Stayed 1 night in Jan 2024

10/10 Excellent

valerie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The love and attention the owners put into this property making sure all our needs was taking care of has surpassed our expectations. You are treated as a guest in their home. Will definitely recommend. Our family made incredible memories there.
Stayed 1 night in Dec 2023

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soulful and relaxing
The most wonderful place, beautiful location and kind service. The private onsen is definitely worth the visit. And the food service is traditional and generous. Only a few minutes from the snow monkeys and the staff will take you there and pick you up.
Make sure you try the hotpot
The food service is impeccable
The private onsen experience is incredible
The town and the regular onsen track is amazing- especially when treated to snow
Stayed 2 nights in Dec 2023

10/10 Excellent

Yu Jing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shibu Hotel is very beautiful. Our Deluxe Twin room looks like new. The room is much larger than advertised. We were lucky to book half board as the private dining room is beautiful and the staff is just so courteous. The meals are so beautifully decorated and delicious. The onsen is clean and very warm. We were picked up from the train station and were driven to the Snow Monkey Park. We love this place and will definitely come back.
Stayed 2 nights in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really incredible town and hotel. The service and hospitality was amazing. A really great stay.
Stayed 2 nights in Oct 2023

10/10 Excellent

Steven

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Run Ryokan Provides Exceptional Service
The Shibu Hotel is a family run ryokan. The service level is beyond exceptional. They both fulfilled everything we wanted before we asked, but found ways to make our stay more pleasant than we had thought of. The kaiseki dinners and Japanese breakfasts were rich, varied and authentic. And again the staff that served us were exceptional. While we enjoyed the village onsens, the onsens at the Shibu Hotel were our favorites.
Stayed 2 nights in Oct 2023

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic place to stay. The staff are just exceptional. Was very kindly welcomed and was offered transport to and from the monkey park. In detail instructions for the onsens were provided along with the traditional robes and shoes. I highly recommend staying here. Just ensure you contact the property with you train arrival time asap so you don’t have to walk from the station
Stayed 1 night in Sep 2023

10/10 Excellent

greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Lovely stay. Great location for onsens.
Stayed 2 nights in Apr 2023

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023

10/10 Excellent

Nikolaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel.
Great hotel with a clean, large room. The Onsen hot bath was absolutely awesome: you can have it private and outdoors or indoors. Very helpful staff has completed an overall picture. Highly recommended.
Stayed 2 nights in Feb 2023

10/10 Excellent

Gideon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning traditional Japanese hotel, with onsen onsite. The kaiseki meals were spectacular, and they accommodated dietary requirements impressively well. Fantastic place to stay.

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel and a must stay!
I absolutely loved the Shibu Hotel! The staff were incredible. They were extremely helpful and kind during our entire stay. There are public bathhouses around the area that you get free access to. You can also use the hotel's private onsen which was AMAZING. The dinner and breakfast were very delicious! And they offer a shuttle to and from the snow monkey park nearby. I would definitely stay here again!
Stayed 1 night in Dec 2022

10/10 Excellent

Cristina, Tokyo

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free shuttle service is really good. The staff drove us from and to the station and also to the monkey park. They even made sure I could buy the famous apples from Nagano before leaving town (which are much more expensive anywhere else)
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So much to say about Shibu Hotel so let me start with the big points - Free pickup from Yudanaka Station - you can transfer here from Nagano (go down the steps). Call the Shibu Hotel when you know your train time - Free transfer to the Snow Monkey Onsen leafing you to do the last 10 mins on flat ground - MUCH appreciated - Free secure key access to 9 Onsen in the town + 3 at the Ryokan = TWELVE Onsens are for your use. Ask for the ‘souvenir towel’ (in red envelope) and you can get a stamp for visiting each Onsen + a 10th stamp from a small shrine above Onsen number 9. Check the example of a completed towel to the right of reception. The hotel is a Ryokan which means traditional Japanese style without skimping on quality. There are some basic rules about Ryokan the owners will be all too happy to explain to you which are simple things like leaving your shoes at the door. Optionally you can wear a sized Yukata (similar to a kimono) for your stay and even when visiting the neighbouring onsens (it makes changing easier and you won’t look out of place). They’ll be ready and welcoming with a smile and “make yourself at home” mantra that is embodied thoughout your stay.
Stayed 2 nights in Mar 2020

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant experience!
A really enjoyable stay. Everybody was very friendly, welcoming and helpful and the room was clean and comfortable. We were taken up to, and collected from, the nearby Snow Monkey Park. This was great to see with the monkeys out in large numbers. In and around the hotel you are encouraged to wear the traditional Yukata which adds to the experience and we enjoyed the use of the hotel’s private onsen. Both dinner and breakfast were excellent, fantastically presented and we had the added pleasure of our own private dining room. An evening walk around the Main Street where most of the nine renowned public onsen are located was rich in atmosphere with the way the wonderful old buildings are lit at night.
Stayed 1 night in Mar 2020

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem of a place
This was a delightful hotel with amazing customer service. Get the breakfast and spend time visiting the onsens!
Stayed 1 night in Feb 2020

8/10 Good

Timothy P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Traditional Stay
Hotel itself is becoming a bit dilapidated. Any lacking of hotel condition is made up with the friendliness and service of the staff. They treat you like family and happily go the extra mile to ensure an enjoyable stay.
Stayed 2 nights in Feb 2020

10/10 Excellent

Thomas, Hong Kong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely delightful experience. The staff is attentive and courteous.
Stayed 5 nights in Jan 2020