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Shimaya

2.5 star property

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Photo gallery for Shimaya

In-room safe, desk, free WiFi, bed sheets
Point of interest
Reception
Daily full breakfast (JPY 1600 per person)
In-room safe, desk, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included
$124
Sep 5 - Sep 6

Explore the area

View in a map
Yudanaka Onsen, Yamanouchi, Nagano-ken, 381-0401
  • Yudanaka Hot Spring
    ‪1 min walk‬
  • Shibu
    ‪5 min walk‬
  • Jigokudani Monkey Park
    ‪15 min drive‬

Room options

View all photos for Traditional Room, Non Smoking (Japanese Style, 2F, 10 tatami size))

In-room safe, desk, free WiFi, bed sheets

Traditional Room, Non Smoking (Japanese Style, 2F, 10 tatami size))

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Room, 2F, Shared Bathroom/Toilet

Japanese Style Room, 2F, Shared Bathroom/Toilet | In-room safe, desk, free WiFi, bed sheets

Japanese Style Room, 2F, Shared Bathroom/Toilet

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 3 Twin Futons

View all photos for Traditional Room, Non Smoking (Japanese Style, 3F, 10 tatami size)

In-room safe, desk, free WiFi, bed sheets

Traditional Room, Non Smoking (Japanese Style, 3F, 10 tatami size)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 4 Twin Futons

View all photos for Traditional Room, Non Smoking (Japanese Style, 4F, 10 tatami size)

In-room safe, desk, free WiFi, bed sheets

Traditional Room, Non Smoking (Japanese Style, 4F, 10 tatami size)

  • Sleeps 4
  • 4 Twin Futons

View all photos for Traditional Room, Non Smoking (Japanese Style, 3F, 8 tatami size)

In-room safe, desk, free WiFi, bed sheets

Traditional Room, Non Smoking (Japanese Style, 3F, 8 tatami size)

  • Sleeps 2
  • 2 Twin Futons

View all photos for Traditional Room, Non Smoking (Japanese Style, 4F, 8 tatami size)

In-room safe, desk, free WiFi, bed sheets

Traditional Room, Non Smoking (Japanese Style, 4F, 8 tatami size)

  • Sleeps 2
  • 2 Twin Futons

View all photos for Traditional Room, Non Smoking (Japanese Style, 2F, 8 tatami size)

In-room safe, desk, free WiFi, bed sheets

Traditional Room, Non Smoking (Japanese Style, 2F, 8 tatami size)

  • Sleeps 2
  • 2 Twin Futons

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About this property

Shimaya

Yamanouchi ryokan steps from Yudanaka Hot Spring
This ryokan features dry cleaning, laundry facilities, and an arcade/game room. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and free train station pick-up. Other amenities include a front-desk safe and free train station drop-off.
Shimaya offers 12 accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels.

Bathrooms include separate bathtubs and showers, slippers, bidets, and toilets with an electronic bidet. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours. There are hot springs on site.
Shimaya features hot springs. Public areas are equipped with complimentary wireless Internet access. An area shuttle, a train station pick-up service, and a train station drop-off service are complimentary for guests. This hot springs ryokan also offers an arcade/game room, karaoke, and laundry facilities. Complimentary self parking is available on site.

Shimaya has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 8:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to 8:30 AM for a fee: JPY 1,600 for adults and JPY 1,600 for children

Things to do

  • Arcade/game room
  • Hot springs
  • Karaoke

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • 24-hour public bath
  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private or shared bathroom
  • Separate bathtub and shower
  • Slippers

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 1600 for adults and JPY 1600 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Shimaya Inn Yamanouchi
Shimaya Inn
Shimaya Yamanouchi
Shimaya
Shimaya Ryokan Hotel Yamanouchi-Machi
Shimaya Ryokan Japan/Yamanouchi-Machi, Nagano Prefecture
Shimaya Ryokan
Shimaya Yamanouchi
Shimaya Ryokan Yamanouchi

Shimaya Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 143 out of 222 reviews
Rating 8 - Good. 59 out of 222 reviews
Rating 6 - Okay. 16 out of 222 reviews
Rating 4 - Poor. 3 out of 222 reviews
Rating 2 - Terrible. 1 out of 222 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb host offered great advice and dropped us off at the entrance to snow monkeys. Room was great traditional room. Ideal location if going to snow monkeys easy walk from the train station
Stayed 1 night in Apr 2025

10/10 Excellent

Miller

Liked: Cleanliness, amenities, property conditions & facilities
This was a charming little spot. The host and staff really went above and beyond to make me feel at home. He took me and some other guests to a local festival that I never would have otherwise known about, and wound up being one of the highlights of the trip. If you want an authentic connection to what’s going on in Yudanaka, this place is for you. The hotel is super interesting, with a very nice Onsen. You also get access to some local Onsen that would otherwise be inaccessible to tourists. As someone who lived in Japan for several years, has travelled extensively in the country, and speaks the language, let me just reiterate other comments here: this is a really unique and cool place.
Stayed 2 nights in Jan 2025

10/10 Excellent

Courtney

Stayed 1 night in May 2025

10/10 Excellent

Kristina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We highly recommended a stay at Shimaya Ryokan for anyone visiting Yudanaka. The location, cleanliness & attention to detail were outstanding and host/owner Mr Yamuto (apologies if name is spelt incorrectly) went above and beyond to ensure we were comfortable and that all our needs were met… even driving us to Snow Monkey Park and providing us with maps for the next leg of our trip. A very positive and memorable experience.
Stayed 2 nights in May 2025

10/10 Excellent

Ayla, VALLEY VILLAGE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Liliana

Stayed 2 nights in Mar 2025

10/10 Excellent

Miriam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at Shimaya. The family run ryokan is clean and has only a few rooms. This meant that it was easy to book the private hotel onsen as a family and, later, my daughter and I had the larger women's hotel onsen to ourselves. The family was very helpful and kind, even driving our family to Snow Monkey Park, offering to drive us back, and suggesting a walking route back for exploring Shibu Onsen. They also provided various sized boots that allowed me, my husband, and our 10 year old daughter to have sturdy boots for the walk along the snowy and muddy path up to Snow Monkey Park. Our room was a perfect size for our family of three, including an enclosed balcony with a nice view of the mountains. It was also located a short walk from the train. While the ryokan only offered breakfast (which was great), there were many restaurants in Shibu Onsen and Yudanaka within walking distance. We had a wonderful time and will definitely return if we are able.
Stayed 2 nights in Mar 2025

10/10 Excellent

John

.
Stayed 1 night in Mar 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
charming - excellent service from hosts. as others have mentioned, they gave us a ride up to the monkey park, & to train station upon our departure, for which we were so grateful after a week’s trekking. as vegetarians, we were also super happy with the breakfast offerings. such sweet people, would stay again
Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazingly friendly and helpful. Absolutely made our stay feel like we were guests in their own home. The building is older and a bit worn but this adds to the experience of staying at a traditional guest house. It feels like it has a very rich history of welcoming guests. The house was spotless and immaculately kept. Our hosts generously offered to drive us to the monkey park gate nearby The monkey park experience was like no other! An absolute highlight of our family’s trip to Japan.
Stayed 1 night in Mar 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful ryokan operated by a friendly couple - they went above and beyond to make our stay enjoyable by letting us borrow boots for the snow and driving us up to the Snow Monkey park.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy Stay, Lovely Hosts

Adorable, family owned place with big (for Japan) traditional rooms. The owners are extremely friendly and even drove us to the monkey park. The onsen is clean and very nice.
Stayed 1 night in Jan 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were treated extremely well by everyone at Shimaya. They went above and beyond to ensure that our travel plans worked out. Amazing customer service from very kind people!
Stayed 1 night in Jan 2025

10/10 Excellent

Molly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and surrounding areas were beautiful covered in snow during our Winter visit. The hotel provided boots so we could easily get around in the snow. The man who was at the front desk during our stay was knowledgeable of the area and kind. We had two rooms and both were clean and comfortable throughout our stay.
Stayed 3 nights in Dec 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Snow monkey ryokan

It was a decent comfy plac. large bedroom. Friendly helpful staff. The owner even gives people rides to Snow Monkey Park and to the train station! My only disappointment was the picture from their listing showed a large beautiful outdoor onsen with a view, and come to find out that Onsen is not on the property -- it's located ten minutes drive away and closed for winter. That picture was the main reason I picked this hotel, and wanted to show my partner, so we didn't get that nice luxury experience. Oh well. It was decent besides that, and the town is cute and has many onsen!
Stayed 3 nights in Dec 2024

6/10 Okay

Holly

Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed 1 night at Shimaya with my family in a Japanese style room. The hotel picked us up from the train station and also gave us a ride to the Snow Monkey Park the next day. The room was comfortable, but old and the washroom had a terrible smell. I could not find the toilet until I asked a fellow guest who said it was out on the balcony. We also had trouble finding the private onsen and couldn’t find anyone who spoke English, so gave up on that. The breakfast was just ok with boiled eggs, toast and cereal. Overall it was a bit disappointing as I was looking forward to the onsen. But it was good for a simple night stay in Yudanaka.
Stayed 1 night in Dec 2024

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Gregory

Traveled with family
Liked: Staff & service
Mr. Yamoto was great as was his wife. If you are looking for a place to sleep for the night on your way to the snow monkeys, this traditional hotel is great. They will take you to the monkeys and provide you with galoshes for the hike. The property is dated though, with some features in disrepair. The town is absolutely dead mid week with basically no dining options so bring food or be prepared to eat what you can find at the local minimart. The restaurants that are open are booked up by guided tours.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and relaxing Ryokan in Yamanouchi Onsen Town. I think I was the only person staying here at the time. I had the Onsen all to myself for the night I was there and I wish I had booked one extra night because the Onsen was very relaxing. The staff/owners are super sweet and wonderful people. They even offered me a ride up to the snow monkey park entrance when I arrived. The rooms have an excellent view of the mountains. Hot water and tea cups are waiting in your room when you arrive. The thermos' last a long time because I still had hot water in the morning for a tea on the balcony to watch the sunrise. Breakfast is basic continental. The fruits were super delicious and the bread for toast was fresh baked. The mattress was comfy and cozy, I fell asleep within minutes of laying down. Highly recommend staying here for a night or two if you're looking for a quiet and relaxing getaway in a cute mountain town.
Stayed 1 night in Dec 2024

8/10 Good

Kyle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My stay at Shimaya was great. The owner and his Son? Were very helpful and warm hearted. My room was very traditional and I loved it! The facility itself is a little run down, but clean and it has everything you need.
Stayed 1 night in Dec 2024

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner was so nice! We came a couple hours late, past check in, but he still checked us in and gave us a bunch of good info. The next morning, he lent us winter boots to walk around the muddy snow monkey paths. The room itself had a nice atmosphere and view.
Stayed 1 night in Dec 2024

10/10 Excellent

Jacob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

HIGHLY Recommended! Was a great family trip and the staff were extremely friendly and helpful. If you have elderly or children please note there is no elevator and the stairs can be a little challenging so request a low floor.
Stayed 2 nights in Dec 2024