4-star Hakuba aparthotel steps from Hakuba Valley Ski Area
A meeting room, laundry facilities, and express check-in are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, tour/ticket assistance, and multilingual staff are onsite. Each apartment provides a refrigerator and a microwave, plus free WiFi and a flat-screen TV with satellite channels. Guests can appreciate conveniences like an electric kettle and free tea bags/instant coffee, and other amenities include an iPod dock and a DVD player.
The Ridge Hotel & Apartments offers 17 accommodations with iPod docking stations and DVD players. Flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.
This Hakuba aparthotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
The Ridge Hotel & Apartments features a vending machine, multilingual staff, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. This Hakuba aparthotel also offers laundry facilities, express check-in, and express check-out. Limited complimentary onsite parking is available on a first-come, first-served basis.
The Ridge Hotel & Apartments has designated areas for smoking.
Languages
English, Japanese
Property amenities
Ski
Downhill skiing nearby
Ski shuttle nearby
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Ski shuttle nearby
Car recommended
Free self parking on site
Limited onsite parking
Food and drink
Cookware, dishware, and utensils
Electric kettle
Microwave
Refrigerator
Tea bags/instant coffee
Bedrooms
Bedsheets provided
Rollaway/extra bed: JPY 6,000 per night
Bathroom
Bidet
Free toiletries
Hair dryer
Slippers
Towels provided
Entertainment
DVD player
Flat-screen TV with satellite channels
iPod dock
Laundry
Laundry facilities
Work spaces
Meeting room
Climate control
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
Elevator
Designated smoking areas
Services and conveniences
Free local calls
Housekeeping (daily)
Limited-hour front desk
Luggage storage
Multilingual staff
Phone
Tour and ticket assistance
Vending machine
Location highlights
In the mountains
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
General
17 units
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Express check-in available
Check-out
Check-out before 10:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Access code, front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for JPY 6000.0 per night
Cribs (infant beds) are available for JPY 5000.0 per stay
Property payment types
Important information
Optional extras
Crib (infant bed) fee: JPY 5000.0 per stay
Rollaway bed fee: JPY 6000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Ridge Hakuba
Ridge Hotel & Apartments
Ridge Hotel & Apartments Hakuba
Ridge Hotel Apartments Hakuba
Ridge Hotel Apartments
The Ridge Hotel Apartments
The Ridge & Apartments Hakuba
The Ridge Hotel & Apartments Hakuba
The Ridge Hotel & Apartments Aparthotel
The Ridge Hotel & Apartments Aparthotel Hakuba
The Ridge Hotel & Apartments Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 25 out of 31 reviews" "
10 - Excellent
25
Rating 8 - Good. 5 out of 31 reviews" "
8 - Good
5
Rating 6 - Okay. 1 out of 31 reviews" "
6 - Okay
1
Rating 4 - Poor. 0 out of 31 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 31 reviews" "
2 - Terrible
0
9.8/10
Cleanliness
10/10
Staff & service
8.8/10
Amenities
9.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Excellent
Douglas
Mar 29, 2024
Liked: Cleanliness, room comfort
Very Happy.
This hotel was great. The room was spacious, comfortable and had a great view. Staff were friendly and helpful. The breakfast was superb. The Japanese Emporer stayed at The Ridge during the Nagano Winter Olympics.
The property is fairly good and well maintained. The breakfast selection was a bit underwhelming for the price. It lacks an Onsen which is a bit inconvenient having to use the public ones. The shuttle service is quite basic so most days you'll have to walk to the restaurants or take an expensive cab.
Absolutley beautiful property in a great location. The convenient location is opposite Rhythm Snowsports and a short walk to the complimentary bus service for transport around the various Hakuba ski resorts. The staff were completely lovely and very easy to talk to and the room was in great condition and very spacious for my partner and I. Will definitely be returning.
The staff were wonderful and very accommodating. The room was just what we needed and it was nice having a little kitchen area. Couldn't beat the view from the large windows either! Location was perfect for just a short walk to Happo One. Super convenient. Definitely reccommend this property!!
Very clean. Good location within walking distance of Happo One lifts. Simple buffet style breakfast…not North American style gluttony but more then enough for most.
Room had simple kitchen with fridge, microwave and hot plate.
You will need to use hotel shuttle or free Hakuba shuttle to access onsens, grocery stores, a lot of restaurants and any ski areas other then Happo One.
Very conveniently located for Hakuba. Bathroom was a little meager. Staff very friendly and accommodating. I would recommend this hotel to others easily.
Gen
Stayed 2 nights in Mar 2022
10/10 Excellent
Yui
Feb 15, 2022
Yui
Stayed 2 nights in Feb 2022
10/10 Excellent
Serge
Mar 8, 2021
Liked: Cleanliness, room comfort
Awesome hotel!
This hotel is awesome, first of all the interior is very tasteful and chic. The front desk people were polite, cooperative, friendly and provided us with a for Japan unimaginable service....they let us check out late....really late. We left in the morning to go skiing and returned late in the afternoon and we were allowed to use our room for a shower. Fantastic unforgettable service! The nearest ski area was closed due to covid, but happo ski area is a 10 minute walk away or you can take the shuttle bus. The happo ski area is aimed at intermediate and upper intermediate skiiers and the atmosphere is not that good. You can however go to the other nearby ski areas which all have free parking and are much better for boarding and or beginners and kids. We will surely stay here again, thank you for everything!
Serge
Nice clean large rooms with large windows with nice views of surrounding forest and Happo-One. Right across the street from ski rental shop (Rhythm) and very short drive to ski lifts. Staff very helpful and courteous. The only downside was the closed hotel restaurant during my stay due to COVID-19 consequences. Small inconvenience, there are other options in Hakuba. Will return for sure on my next trip to Hakuba.
Verified traveler
Stayed 2 nights in Feb 2021
10/10 Excellent
Verified traveler
Feb 16, 2021
Liked: Cleanliness, room comfort
Great Experience
Very modern, clean hotel, great location near slopes and rental shops. Would come back.
Really enjoyed our stay. Location is fantastic - close to Happo-One (< 100 Metres). The staff were very friendly, helpful, accomodating in all requests - and spoke English quite well. highly Recommended.
Geoff
Geoff
8/10 Good
Vikromjit
Traveled with family
Feb 26, 2024
Liked: Cleanliness, room comfort
We had a good stay in the property. Great location. Walking distance to the Hoppo One. Complimentary grocery shopping service once a day, which is very helpful. Breakfast has limited options. Overall we had a good stay here. We will be back soon