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Wafu No Yado MASUYA

3.0 star property

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Photo gallery for Wafu No Yado MASUYA

Public bath
Japanese Style Room, River view | Living area | Flat-screen TV
Japanese Style Room with Private Open-air Bath | View from room
Property amenity
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
2296, Hirao, Shimotakai, Yamanouchi, Nagano, 381-0401
  • Shibu
    ‪1 min walk‬
  • Yudanaka Hot Spring
    ‪12 min walk‬
  • Jigokudani Monkey Park
    ‪5 min drive‬

Room options

View all photos for Japanese Style Room, River view

Japanese Style Room, River view | Living area | Flat-screen TV

Japanese Style Room, River view

  • River view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Style Room City View

Flat-screen TV

Japanese Style Room City View

  • City view
  • Sleeps 3
  • 3 Twin Futons

View all photos for Japanese Style Room with Private Open-air Bath

Japanese Style Room with Private Open-air Bath | Minibar, desk, free cribs/infant beds, rollaway beds

Japanese Style Room with Private Open-air Bath

  • Mountain view
  • Sleeps 5
  • 7 Twin Futons

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About this property

Wafu No Yado MASUYA

3-star Yamanouchi ryokan steps from Shibu
Along with a full-service spa, this ryokan has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a sauna, and gift shops/newsstands.
Wafu No Yado MASUYA offers 20 air-conditioned accommodations with minibars and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers, bidets, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the ryokan include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. The spa is equipped with hot springs/mineral springs. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are 2 indoor/outdoor hot springs on site. The temperature in the hot springs is set to 108°F.

In addition to a full-service spa, Wafu No Yado MASUYA features hot springs and a sauna. The ryokan offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This hot springs ryokan also offers gift shops/newsstands, a front-desk safe, and an elevator. Onsite self parking is complimentary.

Wafu No Yado MASUYA has designated areas for smoking.

Japanese breakfasts are available for a surcharge and are served each morning between 7:30 AM and 8:30 AM.
Wafu No Yado MASUYA has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily Japanese breakfast available 7:30 AM to 8:30 AM for a fee: JPY 2,200 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 indoor/outdoor hot springs
  • Full-service spa
  • Sauna

Family friendly

  • In-room crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • Meeting rooms

Full-service spa

  • 2 indoor/outdoor hot springs
  • Hot springs water temperature - 108 ºF
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: JPY 1100

Special check-in instructions

The front desk is open daily from 7:30 AM - 11 PM
Front desk staffed during limited hours
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests booked in a Half Board rate category must check in by 7 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 2160.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for Japanese breakfast: approximately JPY 2200 per person
  • Late check-out fee: JPY 1100 (subject to availability)
  • Rollaway bed fee: JPY 2160.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Wafu No Yado MASUYA Inn Yamanouchi
Wafu No Yado MASUYA Inn
Wafu No Yado MASUYA Yamanouchi
Wafu No Yado MASUYA
Wafu No Yado MASUYA Ryokan
Wafu No Yado MASUYA Yamanouchi
Wafu No Yado MASUYA Ryokan Yamanouchi

Wafu No Yado MASUYA Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 100 out of 124 reviews
Rating 8 - Good. 23 out of 124 reviews
Rating 6 - Okay. 1 out of 124 reviews
Rating 4 - Poor. 0 out of 124 reviews
Rating 2 - Terrible. 0 out of 124 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Raelene

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got picked up by a shuttle and was delivered right to the hotel. The shuttle also took us to the train station so we could explore nearby areas. Staff was friendly and helpful and the food was great.
Stayed 4 nights in Jan 2025

10/10 Excellent

Arnold

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This 140 year old traditional guest house is brilliantly located in Yudanaka. Close to a ski shuttle, it is on the main onsen street where we could easily stroll past several stores and restaurants, but is just a few steps outside the Shibu Onsen town line so we could not enter the "public" onsens. That said the Masuya price was a deal for its location/superior service AND it has its own very enjoyable onsen. The Masuya's staff Sato-san, Miu-san, Kobayashi-san, to name a few are outstanding and went out of their way to make our stay experience even more special. IE they recommended we see the town's post New Years bonfire along the river. The 20 foot bonfire could easily be observed from the hotel's spacious deck but, Kobayashi-san, who spoke little english, emphasized we walk down the street, cross the bridge and go to the rivers edge. We are so happy he did as it allowed us to be with the local community and families. After short blessings and optimistic words from community leaders they handed out mikans(oranges) and cups of sake. It was one of those unplanned moments that provided a special memory. The meals at Masuya were unmatched for its unique-ness and quality at both breakfast and dinner. Tika-san and Su-san were fantastic hosts and after 4 nights, there were few repeat dishes from the chefs. The overall hotel service was consistently excellent across all employees, I wish I had taken note of everyone's names. I highly recommend this ryokan for a true experience.
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Marielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Masuya. We chose the Japanese-style room with a private onsen, which was amazing. The bed was very comfortable and the room was very spacious, clean, and beautiful. The private onsen is very nice (better than the pictures), the public onsens are also great, most of the time we had the onsens for ourselves. Dinner and breakfast were also delicious, I requested one vegetarian meal and they changed the meal accordingly. The staff was very helpful, they helped us with the train timetable and adjusted breakfast time just so we could catch the train, they also offered a shuttle to the station. I would certainly stay there again
Stayed 1 night in Nov 2024

10/10 Excellent

stephen

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Lovely stay. Full Japanese experience. Traditional but with modern amenities. Lovely onsen. Traditional evening meal and breakfast. Shuttle bus to Snow monkeys included. Lovely hosts Would highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Collette

Liked: Cleanliness, staff & service, property conditions & facilities
authentic
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Liked: Amenities
Truly authentic Japanese Ryokan.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great Japanese experience

Wonderful authentic Japanese experience!
Stayed 1 night in Oct 2024

10/10 Excellent

Alvin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of my favorite stays in Japan and a great value for all they offer. Our room included a private onsen bath that was beautiful and so relaxing! Our beds were raised mattress western-style, but the room was very traditional Japanese with a tatami mat sitting room and shoji screens. The food was all delicious, more than enough to eat, and served to us in a private dining room. Service was phenomenal!! The location is near the snow monkey park, Shibu Onsen, and Obuse. This was a wonderful place to stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was as traditional as it gets. Two Onsens to bath in. Each have separate times for men and women. Provide multicourse dinner that was as traditional as you can get. The breakfast was multiple items and also a classic meal. Very good. Room didn’t have a view but it had traditional tea set up along with kimonos to wear and traditional bedding. We were there only one night so it wasn’t a big deal to not have a view. Staff was very kind and tried to be of help. We got a shuttle ride up to the base of the Monkey territory. That was helpful. Specific staff speak better English than others.
Stayed 1 night in Apr 2024

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice ryokan. Staff were friendly and helpful. Food was amazing and rooms were comfortable and well equipped.
Stayed 2 nights in Mar 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
The service is exceptional. I just can’t say enough how much they go out of their way to make you feel welcome and appreciated. The included meals are excellent for those with an adventurous spirit…truly fantastic. Also, be prepared for several courses at dinner. I left every meal quite content. I will return and highly recommend to others.
Stayed 2 nights in Mar 2024

10/10 Excellent

Brian

Stayed 1 night in Mar 2024

10/10 Excellent

Rie

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Kwok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was SUPER friendly and polite. The Osen was also very nice. Highly recommend this place!
Stayed 1 night in Oct 2023

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was incredible. The hot springs were rejuvenating, the room spacious and comfortable and the staff pleasant and helpful. We would definitely stay again if the opportunity arose. What an incredible experience.
Stayed 1 night in Oct 2023

10/10 Excellent

Edwin D, Roseville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent Ryokan experience. Wonderful traditional food and easy access to the Snow Monkeys. They serve traditional fixed menu breakfast and dinner at designated times. The onsen is open 24 hours. The staff is amazingly friendly and helpful.
Stayed 2 nights in Sep 2023

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed staying at this ryokan. The food and services were outstanding. The onsen was open 24 hours so we enjoyed hot spring at odd hours (due to the jetlag). The Snow Monkey Park is nearby and the hotel offers a free shuttle to the base of the mountain. We would definitely come back.
Stayed 2 nights in Mar 2023

10/10 Excellent

Masaki, Glendale

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent and the facility was very clean
Stayed 1 night in Mar 2023

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive and friendly staff Mineral springs on site Good location
Stayed 2 nights in Dec 2022

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. We booked a private onsen, the food was delicious. Looks like it was newly renovated.
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely phenomenal. The view was great. The people and staff were amazing. The onsens were beautiful and relaxing. And the food was an exceptional experience. The food is a traditional Japanese kaiseki
Stayed 1 night in Feb 2019

10/10 Excellent

Sook Fun

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020