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Naganuma Vacation Packages

Comfortable resort hotel, with a lovely onsen (hot springs), 3 indoor & 1 outdoor pool, sauna etc! Lovely views. Peaceful location in the hills, golf course. Regular free shuttle bus from nearest station which is well connected to Sapporo & airport. All rooms are smoking so it smells a bit, but very clean. Buffet breakfast and dinner. Better for earlier risers as breakfast finishes at 9:30 and checkout is 10am... Take everything you need as it's in the middle of countryside so it's not easy to pop out unless you have your own car. Better book the full meals plan.

Great

We enjoyed every part of this hotel! Staff were friendly and helpful at check in and we were welcomed with a warm drink. The room is so cozy, yet spacious! We had space for our luggage to spread out and sit around. The bar/lounge is so relaxing and the rooftop patio is amazing. We loved the projector in the bedroom and having our soup and bread(for breakfast) delivered to our room each morning. I can't say enough good things and I can't wait too come back. It has been my favorite part of my whole trip to Japan!

Greeted by extremely helpful staff, beautiful property, and the room was clean with an amazing view.

Breakfast options good, excellent soup curry, some fish, meat dishes, salad, yogurt and cornflakes, some baked goods. but the gym is only a few cardio machines. No weights.

Parking was booked via another website. But even though we booked in advance, the parking space was not guaranteed. The host couldn’t do anything when the parking spaces were all taken, which meant someone took the space but didn’t pay for it. The host only refunded the parking fee and asked us to find somewhere else to park when there was a super heavy rain. The staff told us they would try to reimburse us something but they never contacted us again after that. The staff even asked me why didn’t we checked in earlier so the parking space wouldn’t be taken by others. Excuse me?! Did I hear wrong?