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Candeo Hotels Nagasaki Shinchi Chinatown

3.0 star property

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Photo gallery for Candeo Hotels Nagasaki Shinchi Chinatown

Public bath
Building design
Lobby
Daily buffet breakfast (JPY 2530 per person)
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
$82
Jan 4 - Jan 5, 2026

Explore the area

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Dozamachi 3-12, Nagasaki, Nagasaki, 850-0841
  • Place, Nagasaki Dejima
    ‪1 min walk‬
  • Place, Hamanomachi Arcade
    ‪3 min walk‬
  • Place, Glover Garden
    ‪14 min walk‬
  • Airport, Nagasaki (NGS)
    ‪47 min drive‬

Room options

View all photos for Queen Room, Non Smoking

Queen Room, Non Smoking | Blackout drapes, free WiFi, bed sheets

Queen Room, Non Smoking

9.0 out of 10
Wonderful
(24 reviews)
  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking

Blackout drapes, free WiFi, bed sheets

Twin Room, Non Smoking

9.2 out of 10
Wonderful
(19 reviews)
  • 226 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room with Sofa Bed, Non Smoking

Blackout drapes, free WiFi, bed sheets

Twin Room with Sofa Bed, Non Smoking

8.2 out of 10
Very good
(10 reviews)
  • 226 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Corner Twin Room, Non Smoking

Blackout drapes, free WiFi, bed sheets

Corner Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Corner Twin Room with Sofa Bed, Non Smoking

Blackout drapes, free WiFi, bed sheets

Corner Twin Room with Sofa Bed, Non Smoking

  • 226 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Blackout drapes, free WiFi, bed sheets

Superior Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 226 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking

Blackout drapes, free WiFi, bed sheets

Superior Room, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • 226 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

View Bath Twin, Non Smoking

  • 366 sq ft
  • Sleeps 5
  • 2 Large Twin Beds

Private Spa Triple, Non Smoking

  • 484 sq ft
  • Sleeps 7
  • 3 Large Twin Beds

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Lobby
Hotel Forza Nagasaki
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  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,000 reviews
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About this property

Candeo Hotels Nagasaki Shinchi Chinatown

3-star hotel in Nagasaki Chinatown
A full-service spa, a 24-hour front desk, and free WiFi in public areas are available at this smoke-free hotel. Other amenities include a vending machine.
Candeo Hotels Nagasaki Shinchi Chinatown offers 207 accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries. This Nagasaki hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
Candeo Hotels Nagasaki Shinchi Chinatown features a full-service spa. Wireless Internet access is complimentary. This Nagasaki hotel also offers a vending machine and an elevator.

Candeo Hotels Nagasaki Shinchi Chinatown is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 2,530 per person

Things to do

  • Full-service spa

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2530 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Candeo Hotels Nagasaki Shinchi Chinatown Hotel
Candeo Hotels Nagasaki Shinchi Chinatown Nagasaki
Candeo Hotels Nagasaki Shinchi Chinatown Hotel Nagasaki

Candeo Hotels Nagasaki Shinchi Chinatown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 443 out of 728 reviews
Rating 8 - Good. 217 out of 728 reviews
Rating 6 - Okay. 49 out of 728 reviews
Rating 4 - Poor. 14 out of 728 reviews
Rating 2 - Terrible. 5 out of 728 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, Staff
Stayed 3 nights in Sep 2025

8/10 Good

Rebekah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good. Hotel service is good.
Stayed 2 nights in Sep 2025

10/10 Excellent

Leonard, Glenwood

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent, staffs are so friendly and hi extra miles to help us book taxi and restaurant, only house keeping has to improve as some of our rooms haven’t been cleaned up as some were cleaned even some of us forgot to put out the clean up room sign.
Stayed 3 nights in Sep 2025

8/10 Good

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. We also stayed at another candeo which was way more relaxed with the tattoo policy. This one, doesn't allow people with tattoos at all it seems. It would be nice if they learned from their sister hotel and be more open to the 21st century.
Stayed 1 night in Aug 2025

10/10 Excellent

Jafar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Franklin, WOODSIDE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in process was fast, easy and efficient! Loved the onsen, and how clean everything was! Checkout was as simple as dropping the access key card in a box.
Stayed 1 night in Aug 2025

10/10 Excellent

Wai Man

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Patrick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with a fantastic onsen

The property condition is still good & customer service is impeccable & would come back again if the price is right.
Stayed 5 nights in Jul 2025

10/10 Excellent

NATASHA

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were super comfortable and felt luxurious. The onsen was such a welcomed treat at the end of every day.
Stayed 2 nights in Jul 2025

6/10 Okay

Kurtis

Stayed 2 nights in Jul 2025

10/10 Excellent

Victoria

Stayed 1 night in Jun 2025

8/10 Good

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Good place near Chinatown and the port. Public bath on the roof and breakfast were big pluses for this property. Room was fine, ten minutes from the train station by streetcar. About as expected by Candeo standards. Breakfast can be crowded if a tour group in staying at the hotel, they eat at the same time due to their schedule.
Stayed 2 nights in Jun 2025

8/10 Good

Anita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
❤️ Location was great to see some of the big sights around the Nagasaki. 💔 The floors were not as clean and it did have some viable stains.
Stayed 2 nights in May 2025

10/10 Excellent

Ernest

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and love the room. The Onsen also great especially the outdoor open air Onsen. Will stay again when in Nagasaki.
Stayed 2 nights in Apr 2025

10/10 Excellent

Charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay in Nagasaki

Large bath and rotenburo were excellent. Near Chinatown and Dejima. Quite convenient.
Stayed 2 nights in May 2025

10/10 Excellent

Li Mei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location with access to carpark within walking distance. The room is bigger than most hotel which is really great
Stayed 2 nights in May 2025

8/10 Good

Frederic

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel especially for the price. Room was comfy and all. Loved the Chinatown location which is a bit more on the edgy side.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean
Stayed 1 night in Apr 2025

6/10 Okay

Esther

Traveled with group
Disliked: Amenities, property conditions & facilities
The hotel was just ok and if you are looking for a place to sleep it was “fine”. Room set up was awkward (had to crawl across the bed to get out of it) and the property/furnishings seemed very “worn”.
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Stayed 1 night in Mar 2025

10/10 Excellent

Clint

Stayed 4 nights in Apr 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Buffet breakfast was good. Onsen baths and view fantastic.
Stayed 5 nights in Mar 2025

8/10 Good

Sharon

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel

Excellent location. Nice staff great onset. Good variety for breakfast
Stayed 3 nights in Mar 2025

8/10 Good

CHUCK

Stayed 4 nights in Mar 2025

10/10 Excellent

Jennifer

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in nice location. Close to China town and local convenient stores. It was a little difficult to pull up and take items out of your car if you are driving, but that’s only bc the road is very narrow leading to the hotel. the parking garage they suggest is very close though. The staff were very friendly and our rooms were nice and clean. Nice onsen area. We would stay again!
Stayed 2 nights in Feb 2025