Hotel Trusty Nagoya Shirakawa

3.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Trusty Nagoya Shirakawa

Reception
Down comforters, desk, blackout drapes, soundproofing
Exterior
Hallway
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking available
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
2-7-13 Sakae, Naka-ku, Nagoya, Aichi-ken, 460-0008
  • Nagoya City Science Museum
    4 min walk
  • Nagoya City Art Museum
    6 min walk
  • Osu Shopping District
    7 min walk
  • Nagoya (NKM-Komaki)
    29 min drive

Room options

Deluxe Double Room, Smoking with Breakfast Box

  • 264 sq ft
  • Sleeps 2
  • 1 King Bed

[ECO friendly] Standard Double Room, Smoking

  • 247 sq ft
  • Sleeps 2
  • 1 Queen Bed

[ECO friendly] Standard Twin Room, Non Smoking (Meal for children will be charged at check in)

  • 247 sq ft
  • Sleeps 4
  • 2 Twin Beds

[ECO friendly] Standard Double Room, Non Smoking (Meal for children will be charged at check in)

  • 247 sq ft
  • Sleeps 4
  • 1 Queen Bed

[ECO friendly] Standard Twin Room, Smoking

  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Single Room, Smoking with Breakfast Box

  • 150 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

Standard Twin Room, Smoking

  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

  • 269 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Double Room, Non Smoking (Meal for children will be charged at check in)

  • 247 sq ft
  • Sleeps 4
  • 1 Queen Bed

Standard Double Room, Smoking

  • 247 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room, Non Smoking (Meal for children will be charged at check in)

  • 247 sq ft
  • Sleeps 4
  • 2 Twin Beds

Deluxe Twin Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

  • 319 sq ft
  • Sleeps 4
  • 2 Twin Beds

Standard Single Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

  • 150 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

Standard Single Room, Smoking

  • 150 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

Standard Double Room, Smoking with Breakfast Box

  • 247 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

  • 247 sq ft
  • Sleeps 4
  • 1 Queen Bed

Standard Single Room, Non Smoking (Meal for children will be charged at check in)

  • 150 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

Standard Twin Room, Smoking with Breakfast Box

  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Twin Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

  • 247 sq ft
  • Sleeps 4
  • 2 Twin Beds

Deluxe Twin Room, Smoking with Breakfast Box

  • 319 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room, Smoking

  • 319 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room, Non Smoking (Meal for children will be charged at check in)

  • 319 sq ft
  • Sleeps 4
  • 2 Twin Beds

Deluxe Double Room, Non Smoking (Meal for children will be charged at check in)

  • 264 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Double Room, Smoking

  • 264 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Trusty Nagoya Shirakawa

3.5-star hotel in Nagoya City Centre
This hotel features self parking, a microwave in a common area, and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a hair salon.
Hotel Trusty Nagoya Shirakawa offers 105 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Hotel Trusty Nagoya Shirakawa features a vending machine, laundry facilities, and dry cleaning/laundry services. Wireless Internet access is complimentary. This Nagoya hotel also offers a hair salon, a front-desk safe, and an elevator. Parking is available onsite for a surcharge.

Hotel Trusty Nagoya Shirakawa has designated areas for smoking.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night)

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • 1 building
  • Built in 1973
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests must be at least age 20 to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: JPY 1500 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Trusty Shirakawa
Sun Hotel Via Shirakawa
Sun Nagoya Via Shirakawa
Sun Via Shirakawa
Trusty Nagoya Shirakawa
Trusty Shirakawa
Trusty Nagoya Shirakawa Nagoya
Hotel Trusty Nagoya Shirakawa Hotel
Hotel Trusty Nagoya Shirakawa Nagoya
Hotel Trusty Nagoya Shirakawa Hotel Nagoya

Hotel Trusty Nagoya Shirakawa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 536 out of 1008 reviews" "
Rating 8 - Good. 372 out of 1008 reviews" "
Rating 6 - Okay. 70 out of 1008 reviews" "
Rating 4 - Poor. 21 out of 1008 reviews" "
Rating 2 - Terrible. 9 out of 1008 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

KYOJI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

YU MING

Stayed 2 nights in Sep 2024

10/10 Excellent

Ka Ho

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Sep 2024

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet place to stay. Rooms were clean and spacious.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tomotaka

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor Illumination in room
the room is too dark, need to improve illumination system
Stayed 3 nights in Aug 2024

10/10 Excellent

CHUN HUNG

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel , and parking for 24hrs just 1500yen. Close to shopping areas.
Stayed 5 nights in Aug 2024

8/10 Good

Wai Yin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are a few really good ramen restaurants nearby. Check Google Map for details.
Stayed 5 nights in Jul 2024

10/10 Excellent

KWAN YEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

PEI LIN

Stayed 7 nights in Jul 2024

10/10 Excellent

JIYEON

Stayed 2 nights in Jul 2024

4/10 Poor

Oi Ting Candy

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and staff attitude as a whole is fine, because we did not have any chance to get in touch with them except at the time we checked in. But one point being worth mentioning is that the hotel staff would switch the one-way escalator (which is all the way going up) to cater the need of ONE Japanese customer and disregard the need of other hotel users (including us, who were at that time coming back and had to use the escalator to go up to the hotel lobby). It is very interesting and let us experience how “welcoming” the Nagoya people are.
Stayed 4 nights in Jun 2024

10/10 Excellent

LANYU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Jessie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the front desk was super helpful and friendly, and they speak good English. The hotel property is rather small, and does not have a proper lobby. The check in desk/reception is located on the 2nd floor. There is an escalator going up to the reception, however they just have stairs for coming down to the ground floor. It would be a big hassle if you need to carry your luggage down when you are departing the hotel. The staff can help you bring the luggage down if they are are available. The room is clean and reasonably spacious for two people.
Stayed 2 nights in Jun 2024

10/10 Excellent

YIMING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

Po yue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Genesius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room for Nagoya city
Room (deluxe twin with balcony) is large, so makes it comfortable. Beds are huge. Only problems are no escalator to get down (use stairs), no alerts on whether the 2 washer/dryers are in use (and only 2).
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I gave 5 stars for this hotel will definitely stay again. Thank you for the good service.
Stayed 1 night in Jun 2024

10/10 Excellent

Pililani

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, comfortable and worth it!
Beautiful hotel! Very spacious and comfortable room. Staff were extremely attentive and helpful. We loved everything about this hotel and would definitely stay here again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Danielle

Stayed 4 nights in Jun 2024

10/10 Excellent

LI TING

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Ka wai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店十分鍋心
房間十分整潔, 闊落,寧靜,另外酒店職員十分鍋心,退房時立即替我們調較扶手電梯向下,免致我們拿着行李行一層樓梯,我們下次再來名古屋必會再次訂
Stayed 2 nights in May 2024

10/10 Excellent

Cassandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front could speak English pretty well, but their customer service and helpfulness without seeming like we were stressing them out or bothering them was incredible. We went our luggage ahead of us to Kyoto and the gentleman helped me fill out the form and was very kind. They seemed genuinely nice and like they wanted to help. Not the fake overly niceness of some receptionists. The aircon in the room actually worked and it worked very quickly. The room was clean and large for the price and type of hotel. The linens were clean and soft. The only thing is that it isn't around a lot of shopping, but that's just one stop away on the metro. This was a great hotel to stay at for the price. If you want breakfast though, you have to ask for it when you're making your reservation or contact them 2 days ahead of time. There is a Family Mart literally next door, so that wasn't a problem for us. The only thing I didn't like was that there was no coffee in the room; only roasted tea and matcha.
Stayed 1 night in May 2024

8/10 Good

PAUL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just good for a short stay.
Stayed 2 nights in May 2024