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PrideInn Plaza Nairobi Airport

4.0 star property

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Photo gallery for PrideInn Plaza Nairobi Airport

Breakfast, lunch, dinner served; local and international cuisine
Front of property
Lobby sitting area
Breakfast, lunch, dinner served; local and international cuisine
Premium bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Room service
$102
includes taxes & fees
Sep 6 - Sep 7

Explore the area

View in a map
Signature Mall, Mombasa Road, Mlolongo, Nairobi County, 00501
  • Signature Mall
    ‪1 min walk‬
  • Nairobi National Park
  • Thika Road Mall
    ‪24 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪12 min drive‬

Room options

View all photos for Superior Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Superior Room | Interior

Superior Room

9.4 out of 10
Exceptional
(11 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

8.6 out of 10
Excellent
(4 reviews)
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room

Interior

Deluxe Room

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

PrideInn Plaza Nairobi Airport

4-star Mlolongo hotel with rooftop terrace, connected to a rail/subway station
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas, free valet parking, and free airport pick-up are also provided. Additionally, a rooftop terrace, a 24-hour business center, and a conference center are onsite.
PrideInn Plaza Nairobi Airport offers 64 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Mlolongo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 4-star property consist of a 24-hour business center, 15 meeting rooms, and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1000 square feet (93 square meters) include a conference center. This family-friendly hotel also offers a rooftop terrace, barbecue grills, and a vending machine. A shuttle from the airport to the hotel is complimentary to guests (available 24 hours). Complimentary covered self parking and covered valet parking are available on site.

PrideInn Plaza Nairobi Airport has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free airport pick-up shuttle on request
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Free secured, covered extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery
  • Billiards/pool table
  • Designer stores
  • Shopping mall

Family friendly

  • Arcade/game room
  • High chair
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 15 meeting rooms
  • 24-hour business center
  • Conference center (1,000 square feet of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • In the mountains
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Accessible airport shuttle
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (47 inch wide door)
  • Grab bar in shower (24 inches high)
  • Hand-held showerhead
  • Handrails in hallways (24 inches high)
  • Handrails in stairways (59 inches high)
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink (24 inches high)
  • Low-height desk (24 inches high)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Portable bathtub seat
  • Portable shower seat
  • Sign language-capable staff
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (24 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 20 for adults and USD 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

PrideInn Plaza Nairobi Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 136 out of 215 reviews
Rating 8 - Good. 39 out of 215 reviews
Rating 6 - Okay. 22 out of 215 reviews
Rating 4 - Poor. 13 out of 215 reviews
Rating 2 - Terrible. 5 out of 215 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jaemun

Stayed 1 night in Jun 2025

10/10 Excellent

GARY, MAUMELLE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality was wonderful.
Stayed 1 night in May 2025

6/10 Okay

Denise

Liked: Cleanliness
Had an overnight stay before an early flight next day, read reviews and this looked ok foe our needs, it’s ok, a little tired around the edges, service in the restaurant (24hrs which is great to have) was slow, food choice and quality was good. Free one way transfer was a plus but I think I’d stay closer to the airport next time.
Stayed 1 night in May 2025

10/10 Excellent

Fiore

Stayed 1 night in May 2025

10/10 Excellent

Fiore

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 2 nights in May 2025

10/10 Excellent

Fiore

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice for travel
Stayed 2 nights in May 2025

6/10 Okay

Michael

Stayed 1 night in May 2025

8/10 Good

Ines

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

sadika

Traveled with family
Liked: Amenities
The only thing they did was a room service, wrong order of the food but the rest was excellent,the shuttle driver went above and beyond his expectation very kind and generous and always smilingly excellent customer service
Stayed 1 night in Apr 2025

8/10 Good

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed, very nice restaurant with great food and free breakfast. Free room service 24 hr. Very attentive staff. My only complaint would be that I had trouble with the shower hot water my frist day there. It was fixed the following day though. Overall I would recommend this place and wouldn't hesitate to stay again.

10/10 Excellent

Cornelius

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property! clean, beautiful, and comfortable. I travel frequently and this hotel outshines some hotels in the US. Highly recommended!
Stayed 1 night in Apr 2025

8/10 Good

Edleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about this property and will stay there again given the opportunity.
Stayed 1 night in Apr 2025

10/10 Excellent

Leslie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, big rooms and very clean. Breakfast buffet was delicious, so many options. Not a great area for walking, except to the small mall onsite, but it was close to the airport which was the point. Would definitely recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

avagayle

Stayed 1 night in Apr 2025

4/10 Poor

Ryan

Stayed 1 night in Apr 2025

10/10 Excellent

Doug

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and everybody is very accommodating.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, welcoming, professional, gated safety

Everyone from the front desk(Ireen and Amos)to the people in the hallway and lobby, the staff at the restaurant to assist you and also the man that drove me to the airport were very kind, very professional. The hotel restaurant was great, the breakfast in the morning was awesome; great variety of choices. Whatever meal you go to the restaurant for, they have a variety of things to choose from. I felt very comfortable, safe and secure in this hotel. When I return to Nairobi, this will definitely be my first stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael, Bondurant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

-BE AWARE-

CAUTION - Hotel charges for round-trip shuttle service to airport-hotel-airport. Only one way is included. The hotel charged me $100 for returning my group back to airport. This was not clearly stated during booking.
Stayed 1 night in Mar 2025

6/10 Okay

Justin

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities

Ok hotel

Ok hotel for overnight stay but no longer. Rooms have a feeling of "thrown together". Best part of the hotel is shuttle from airport, driver Seth is great. Hotel not in great condition, no shampoo, handwash or body wash in dispensers. Just overall rough
Stayed 1 night in Mar 2025

8/10 Good

Katlego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Stayed 2 nights in Mar 2025

8/10 Good

Aldo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient stay for travellers transiting in nairobi airport free airport pick up a plus
Stayed 1 night in Feb 2025

6/10 Okay

Gabriele

Traveled with group
Liked: Staff & service
Disliked: Amenities
The property is located next to what appears to be a busy highway inside a mall which requires 2 set of metal detectors to get in. Area does not feel safe at all. Hotel is well maintained, but its age started to show: mirror in the bathroom was partially broken in the back, door to the bathroom had the lock broken, empty soap dispensers and limestone was built up on the bathroom shower glass and sink. Staff was really nice and welcoming.
Stayed 1 night in Feb 2025

10/10 Excellent

Gilbert Robert

Stayed 3 nights in Feb 2025