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Best Western Premier Westlands

4.0 star property

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1 bedroom, premium bedding, minibar, in-room safe
Free continental breakfast
Meeting facility
Hot tub, steam room, aromatherapy, deep-tissue massages
Executive Suite, 1 King Bed, Non Smoking (Separate Living Room) | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Air conditioning
  • Room service
$127
includes taxes & fees
Sep 26 - Sep 27

Explore the area

View in a map
Karuna Road behind Sarit Centre, Nairobi, 00606
  • Sarit Centre
    ‪1 min walk‬
  • Westgate Shopping Mall
    ‪8 min walk‬
  • United Nations Office at Nairobi
    ‪7 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪21 min drive‬

Room options

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Twin Beds, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Balcony

Superior Room, 1 King Bed, Non Smoking, Balcony | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking (Separate Living Room)

Executive Suite, 1 King Bed, Non Smoking (Separate Living Room) | 1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed, Non Smoking (Separate Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Executive Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Non Smoking

  • 969 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Deluxe Room, 2 Twin Beds, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Premier Westlands

4-star hotel in Highridge
Along with 2 restaurants, this hotel has a full-service spa and 2 bars/lounges. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a health club, a 24-hour business center, and a conference center are onsite.
Best Western Premier Westlands offers 99 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wellness Centre has 1 treatment room. Services include deep-tissue massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Best Western Premier Westlands features a full-service spa and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary breakfast is offered. Wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and meeting rooms. This Art Deco hotel also offers spa services, multilingual staff, and concierge services. Onsite self parking is complimentary.

Best Western Premier Westlands has designated areas for smoking.

Guests are offered a complimentary continental breakfast.
Best Western Premier Westlands has 2 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Health club

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (47 inch wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 11 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2020
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KES 5000 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spa fee: KES 7000 per person, per night
  • Hot tub fee: KES 1500 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KES 5000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Best Plus Westlands Nairobi
Best Western Plus Westlands Hotel
Best Western Plus Westlands Nairobi
Best Western Plus Westlands Hotel Nairobi

Best Western Premier Westlands Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 167 out of 223 reviews
Rating 8 - Good. 43 out of 223 reviews
Rating 6 - Okay. 7 out of 223 reviews
Rating 4 - Poor. 1 out of 223 reviews
Rating 2 - Terrible. 5 out of 223 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hani

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nicely decorated. Great service. Overall good value for money given location and quallity
Stayed 4 nights in Jun 2025

10/10 Excellent

Hani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Johnsy

Stayed 1 night in Jun 2025

10/10 Excellent

Esmeralda

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dr. Krishna, Levittown

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Place is very accessible and in the middle of shopping and business areas
Stayed 3 nights in May 2025

10/10 Excellent

Annie

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing
Stayed 1 night in May 2025

8/10 Good

milan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
A decent hotel in the Nairobi center, theres a mall within walking distance and i would imagine most things that you would want. No pool and the gym wasnt really a gym, just a few treadmills. These are my go too when getting a hotel so not enthused but for a good place to sleep and a good full breakfast in the motning, it does fine.
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

ADALBERTO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, great location, safe, walkable to two shopping centers. Definitely recommend it.
Stayed 2 nights in May 2025

10/10 Excellent

Felista

Stayed 1 night in Apr 2025

8/10 Good

Nat

Liked: Cleanliness, staff & service, property conditions & facilities
Kb
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service as usual. Morning service as well as the breakfast spread were all on point. Loved my stay though brief.
Stayed 1 night in Feb 2025

10/10 Excellent

Alisha B

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the the staff they were very professional and nice
Stayed 4 nights in Apr 2025

10/10 Excellent

Nana Adjoa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location as it's easy to get anywhere within Westlands and literally walking distance from the Sarit Centre which has a ton of shops, banks and dining options.
Stayed 1 night in Mar 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms safe property
Stayed 3 nights in Mar 2025

8/10 Good

Eva

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff. The food portions are massive which is awesome. We were there during the holiday season so the vibes were really good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Burnett

Liked: Property conditions & facilities
Excellent
Stayed 5 nights in Mar 2025

10/10 Excellent

alnoor

Liked: Cleanliness, amenities
Staff,Location
Stayed 3 nights in Feb 2025

8/10 Good

Ifran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jamilah

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Feb 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel could not be placed at a better location. Not too far from the airport, walking distance to restaurants, bars, museums, and shopping.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kelsey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and close to the Sarit mall.
Stayed 5 nights in Feb 2025

10/10 Excellent

Elena, Rego park

Stayed 1 night in Jan 2025