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Bliss haven apartments

4.5 star property

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Photo gallery for Bliss haven apartments

Executive Apartment, Private Pool, Pool View | View from room
Executive Apartment, Private Pool, Pool View | Spa | Sauna, Swedish massages, body scrubs, facials, manicures and pedicures
Superior Apartment | Private kitchen | Mini-fridge, microwave, oven, stovetop
Restaurant
Superior Studio Suite | Egyptian cotton sheets, premium bedding, individually decorated

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Housekeeping

Explore the area

Map
12168-0400, Nairobi, Nairobi, Nairobi City, WESTLANDS
  • Sarit Centre
    ‪17 min walk‬
  • Yaya Centre
    ‪6 min drive‬
  • United Nations Office at Nairobi
    ‪11 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪34 min drive‬

Room options

View all photos for Comfort Apartment

Egyptian cotton sheets, premium bedding, individually decorated

Comfort Apartment

  • 75 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment

Superior Apartment | Living area | 55-inch flat-screen TV with digital channels, TV, Netflix

Superior Apartment

  • 80 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio Suite

Superior Studio Suite | Egyptian cotton sheets, premium bedding, individually decorated

Superior Studio Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Apartment

Classic Apartment | View from room

Classic Apartment

  • 80 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment

Family Apartment | Living area | 55-inch flat-screen TV with digital channels, TV, Netflix

Family Apartment

  • 1615 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Apartment, Private Pool, Pool View

Outdoor pool, open 7:00 AM to 6:00 PM, pool umbrellas

Executive Apartment, Private Pool, Pool View

  • 86 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Bliss haven apartments

4.5-star Nairobi hotel, connected to a shopping center in Muthangari
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite. Change of towels is available on request.
Bliss haven apartments offers 5 accommodations, which are accessible via exterior corridors and feature complimentary bottled water and slippers. These individually decorated and furnished accommodations include desk chairs and kitchen islands. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Accommodations at this 4.5-star hotel have kitchenettes with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Nairobi hotel provides complimentary wired and wireless Internet access. 55-inch flat-screen televisions come with digital channels and Netflix. Additionally, rooms include ceiling fans and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site.

Children under 3 years old are not allowed in the swimming pool without adult supervision.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Queens spa. Services include Swedish massages, facials, body scrubs, and manicures and pedicures. The spa is equipped with a sauna. The spa is open daily.
In addition to a full-service spa, Bliss haven apartments features an outdoor pool and a hot tub. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This luxury hotel also offers a children's pool, spa services, and a garden. Onsite self parking is complimentary.

Bliss haven apartments has designated areas for smoking.

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Bliss haven apartments has a restaurant on site.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:30 AM for a fee: USD 8 for adults and USD 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Children's pool
  • Full-service spa
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room kitchenette
  • In-room microwave
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Hair salon
  • Lockers
  • Luggage storage
  • Virtual front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Transfer shower
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Blender
  • Coffee grinder
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Kitchen island
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Oven
  • Paper towels
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

More

  • Access via exterior corridors
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk chair
  • Fan
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests are required to download the property's Bliss mobile app before check-in

Access methods

Host will greet you, lockbox

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Pool fee: USD 7 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 8 for adults and USD 7 for children
  • Crib (infant bed) fee: USD 10.0 per night
  • Pool fee: USD 7 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: M-Pesa and PayPal
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 6:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 3 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Bliss haven apartments Hotel
Bliss haven apartments Nairobi
Bliss haven apartments Hotel Nairobi

Bliss haven apartments Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 18 reviews
Rating 8 - Good. 4 out of 18 reviews
Rating 6 - Okay. 0 out of 18 reviews
Rating 4 - Poor. 4 out of 18 reviews
Rating 2 - Terrible. 2 out of 18 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

nadia

Traveled with partner
Liked: Cleanliness
The place is very clean and the sheets as well
Stayed 2 nights in Sep 2024

10/10 Excellent

Petrol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property to stay at with a new restaurant. Enjoyed my stay
Stayed 1 night in Aug 2024

4/10 Poor

MATHIAS

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

2/10 Terrible

Alanvius

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Find out for yourself
Stayed 8 nights in Jul 2024

4/10 Poor

Frankie

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was a decent place, lacking a few things. The person in charge is super stingy. We lost electricity, the contact person only paid a little bit and we ran out of electric, again. This time they took the token box and we had to sit in darkness for a while. The employees were great. I need reliable electric for internet for work purposes and this isn’t the place for that.
Stayed 6 nights in May 2024

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and the price is unbeatable for what they offer
Stayed 3 nights in Apr 2024

4/10 Poor

Edward

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No proper direction, the bath leaking water everywhere dangerous could slip and hurt the mates very slippers i only stay for a night that was enough.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was nice and affordable
Stayed 7 nights in Feb 2024

8/10 Good

EULALEE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like everything about the property. The host Daniel is very pleasant and helpful.
Stayed 19 nights in Feb 2024

8/10 Good

Jonathan

Liked: Staff & service
For the price this was ok, the staff were friendly and housekeeper provided laundry service and also offered to clean shoes and sandals for which I tipped. The pool charged 700 Kes per day to use which was not advertised in the ad. There was cockroach infestation in the kitchen at arrival which got much worse within days. After speaking to the owner fumigation was offered. I had to ask to move to a different apartment while this was done. After there was dead roaches however the infestation was gone. I did notice another adult cockroach on my last night there under the water dispenser so it seems to be an ongoing issue. I've read this is common in Nairobi and the owner was accommodating which I appreciate. The restaurant downstairs was nice and had a good patio area. The staff and guards were all friendly and helpful and made me feel safe on my stay. Overall it was decent for the price.
Stayed 18 nights in Jan 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place as a couple
My wife and I enjoyed the stay at bliss. We will revisit it.
Stayed 1 night in Dec 2023

8/10 Good

Gezahegn Kebede

Liked: Cleanliness, property conditions & facilities
They only need to have a facility where guests who check out on time store their luggages till the time of departure.
Stayed 2 nights in Oct 2023

2/10 Terrible

Uganda

Stayed 5 nights in Oct 2023

10/10 Excellent

Ken

Stayed 1 night in Aug 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a super nice stay in a very safe area. There were protests in Nairobi so I stayed in the apartments for several days and felt very safe and comfortable.
Stayed 3 nights in Jul 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The house was beautiful.real value for money.thank you Daniel
Stayed 1 night in Jul 2023

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and beautiful quiet environment.enjoyed my stay
Stayed 1 night in Jun 2023