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Capital Heights Hotel

3.5 star property

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Photo gallery for Capital Heights Hotel

Restaurant
Front of property
Standard Room | In-room safe, desk, soundproofing, free WiFi
Bar (on property)
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Hospital Road, Upper Hill, Nairobi
  • Nairobi Hospital
    ‪15 min walk‬
  • Kenyatta International Convention Centre
    ‪4 min drive‬
  • Yaya Centre
    ‪5 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, soundproofing, free WiFi

Standard Room

  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Twin Room

In-room safe, desk, soundproofing, free WiFi

Deluxe Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, soundproofing, free WiFi

Deluxe Double Room

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Capital Heights Hotel

3.5-star hotel in Nairobi Upper Hill
A restaurant, a nightclub, and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Capital Heights Hotel offers 18 accommodations with safes and complimentary bottled water. Televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Nairobi hotel also offers a nightclub, barbecue grills, and tour/ticket assistance.

Capital Heights Hotel has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Capital Heights Hotel has a restaurant on site.
Room service is available.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:30 AM for a fee: USD 5 for adults and USD 3 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Nightclub

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 5 for adults and USD 3 for children
  • Airport shuttle fee: USD 60 per vehicle (roundtrip, maximum occupancy 0)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Capital Heights Hotel Nairobi
Capital Heights Nairobi
Capital Heights Hotel Hotel
Capital Heights Hotel Nairobi
Capital Heights Hotel Hotel Nairobi

Capital Heights Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 16 out of 37 reviews
Rating 8 - Good. 10 out of 37 reviews
Rating 6 - Okay. 7 out of 37 reviews
Rating 4 - Poor. 2 out of 37 reviews
Rating 2 - Terrible. 2 out of 37 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Asalfew Abera

Business traveler
Liked: Cleanliness
I like cleanness.
Stayed 5 nights in Feb 2025

10/10 Excellent

Adeoye

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are more helping and they know their work. 24hrs light are very excellent.
Stayed 4 nights in May 2024

4/10 Poor

Joseph

Stayed 2 nights in Dec 2023

6/10 Okay

Abdirehman

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Raimar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very nice and helpful. I had to meet people at the hospital complex. The hotel is very close to it. There is a bar/restaurant next to it.
Stayed 1 night in Nov 2023

2/10 Terrible

Abdikarim

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worse place I have ever stayed in Nairobi. Not tv no Wi-Fi water was too hot or too cold. I can’t believe I have paid 5000 place like this. Places like this are normally 1500 shillings. This really will put me off using Expedia again. Not happy at all.
Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023

10/10 Excellent

Gideon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Was good
Stayed 1 night in Jun 2023

10/10 Excellent

Kafayat

Stayed 5 nights in Mar 2023

8/10 Good

Kil Soo

Stayed 4 nights in Mar 2023

8/10 Good

Abah

Stayed 1 night in Mar 2023

6/10 Okay

Willber

Stayed 1 night in Aug 2022

8/10 Good

Onyedikachi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 9 nights in Apr 2022

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントの方も優しくとても良かったです。 たまたま他の日本の方も宿泊されてました。
Stayed 1 night in Apr 2022

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2022

8/10 Good

CONOR

Liked: Cleanliness, property conditions & facilities, room comfort

Worth a stay!

Great value venue, had character and comfortable bed!
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Capital H outstanding and quality experience.

It's an outstanding Hotel. The service at the reception,house keeping,the Taxi driver was warm, welcoming and professional. The lovely hotel Capital Heights made me feel very much at home during my six nights stay. Highly recommend!
Stayed 6 nights in Aug 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2021

2/10 Terrible

Sven

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Not sure about the 3.5 star rating...

one of the worst experiences I have had for a long time, Not really sure how the Hotel gets a 3.5 star rating, it doesn't deserve it... I can understand some of the more happier reviews if you were to go there for a night at the bar / nightclub next door but otherwise, never again... Even at the end of the night, sitting in the courtyard enjoying a beer, we got ushered back to the room thanks to the police trying to fleece us even though it was only 21:30, half an hour before curfew.... That is an experience I never want to repeat
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Stayed 3 nights in Jan 2021

10/10 Excellent

Julian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hidden gem in Nairobi.

A definite recommend.
Stayed 1 night in Dec 2020

10/10 Excellent

Juha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2020

10/10 Excellent

Frede

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room, Nice staff.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2019

6/10 Okay

Nathan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice stay just prepare to wait for breakfast.

For the money the hotel was exactly what i wanted. However the only thing that let the stay down was the wait for breakfast. Over 50 mins to get food once ordered and then i had 10 mins to eat before getting into my taxi. Please look into this as otherwise it would have been a pleasant stay.
Stayed 1 night in Oct 2019