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Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel

Shopping mall
Suite, 1 King Bed (Dining Area) | In-room safe, desk, laptop workspace, blackout drapes
Outdoor pool
Suite, 1 King Bed (Dining Area) | Living area | TV
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Gym
    Gym
  • Housekeeping
    Housekeeping

Explore the area

Map
Off Limuru Rd at Runda, Two Rivers Mall, Nairobi, 00100
  • Two Rivers Mall
    1 min walk
  • Embassy of the United States of America
    6 min drive
  • Village Market
    7 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    52 min drive

Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Dining Area)

Suite, 1 King Bed (Dining Area) | Living area | TV

Suite, 1 King Bed (Dining Area)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds

Premium Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

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Exterior

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Spa
Parking included
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4.4 out of 5, Excellent, (1007)
Best Western Plus Meridian Hotel

About this property

Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel

4-star Nairobi hotel connected to a shopping center, steps from Two Rivers Mall
This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel offers 171 air-conditioned accommodations with safes and coffee/tea makers. Satellite television is provided. Rooms have partially open bathrooms. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Nairobi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and 7 meeting rooms. Event facilities measuring 237 square feet (22 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and dry cleaning/laundry services. Onsite self parking is complimentary.

Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel has designated areas for smoking.

Continental breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel has a restaurant on site.
24-hour room service is available.

Languages

English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; USD 10 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • Gym
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Highchair
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 237 square feet of conference space
  • 24-hour business center
  • 7 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • 4G smartphone data speed
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Smartphone
  • Soundproofed rooms
  • Unlimited smartphone data usage

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 10 for adults and USD 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

City Lodge Hotel Two Rivers Mall Nairobi
City Lodge Hotel Two Rivers Mall
City Lodge Two Rivers Mall Nairobi
City Lodge Two Rivers Mall
City Lodge Hotel at Two Rivers
City Lodge Hotel at Two Rivers Mall
Holiday Inn Nairobi Two Rivers Mall an IHG Hotel
Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel Hotel
Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel Nairobi
Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel Hotel Nairobi

Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 36 out of 53 reviews" "
Rating 8 - Good. 8 out of 53 reviews" "
Rating 6 - Okay. 4 out of 53 reviews" "
Rating 4 - Poor. 2 out of 53 reviews" "
Rating 2 - Terrible. 3 out of 53 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tonya

Stayed 1 night in Aug 2024

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly excellent!
Stayed 3 nights in Aug 2024

10/10 Excellent

Tonya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
The experience was amazing. The front desk accommodated our request. All the staff were friendly.
Stayed 2 nights in Jul 2024

4/10 Poor

Abadir

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn't like it.
Stayed 4 nights in May 2024

6/10 Okay

Nahla

Liked: Cleanliness, property conditions & facilities
would not recommend or stay here again. they charged me for bizarre things and clearly nickel and dime
Stayed 3 nights in Mar 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far from the airport but overall nice place
Stayed 1 night in Jan 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So convenient for shopping at Two Rivers just across the driveway and very reasonably priced for Nairobi. Many good restaurants in the mall. Clean and convenient rooms.
Stayed 1 night in Feb 2024

10/10 Excellent

Hassan, Jeddah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant. Attached to a huge mall. Clean and most importantly safe.
Stayed 4 nights in Jan 2024

10/10 Excellent

Beverly Renee Roberts

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Venkat Raman

Stayed 3 nights in Dec 2023

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

6/10 Okay

Arie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good but farway
Hotel is nice, food is okey,... But most problematic is the distance from the city downtown,... too far away.
Stayed 3 nights in Sep 2023

6/10 Okay

Stanley

Stayed 1 night in Oct 2023

10/10 Excellent

Norman

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at the Holiday Inn was of the most friendly and accommodating of all the hotels I've stayed in.
Stayed 6 nights in Sep 2023

10/10 Excellent

Angeth Acol De

Stayed 2 nights in Sep 2023

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff
Stayed 2 nights in Jun 2023

10/10 Excellent

Carla

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
great customer service
Stayed 2 nights in Jun 2023

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff
Stayed 3 nights in Jul 2023

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2023

10/10 Excellent

Dean

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
only issue was usb ports in the room didn't work and only one electrical outlet
Stayed 1 night in Jun 2023

10/10 Excellent

Nicolas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing and calm environment outside of the ci.
An amazing and calm environment to refresh the mind. Away from the busy city view.
Stayed 1 night in Jun 2023

8/10 Good

Nathaniel

Stayed 4 nights in Feb 2022

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is good property
Stayed 2 nights in Oct 2021

2/10 Terrible

Verified traveler

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were turned away upon arrival. They said the hotel was closed.
Stayed 2 nights in Apr 2021

10/10 Excellent

Kuan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with fantastic staff.
Great hotel, convenient, fantastic staff with excellent service all round.
Stayed 6 nights in Nov 2019