Clarence House Nairobi

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Clarence House Nairobi

Outdoor pool, pool umbrellas, sun loungers
Restaurant
Apartment, 2 Bedrooms | Egyptian cotton sheets, premium bedding, memory foam beds, in-room safe
Apartment, 2 Bedrooms | Private kitchen | Fridge, microwave, coffee/tea maker
Apartment, 2 Bedrooms | Egyptian cotton sheets, premium bedding, memory foam beds, in-room safe

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Gym
  • Barbecue grill
  • Pool

Explore the area

Map
No. 8, School Lane, Westlands, Nairobi
  • Sarit Centre
    11 min walk
  • Westgate Shopping Mall
    18 min walk
  • Arboretum
    10 min drive
  • Nairobi (WIL-Wilson)
    22 min drive

Room options

Deluxe Studio Suite

  • 484 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

xxxApartment, 1 Bedroomxxx

  • 712 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Apartment, 2 Bedrooms

  • 914 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

Similar properties

About this property

Clarence House Nairobi

3.5-star aparthotel in Highridge
This aparthotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Each apartment boasts an indoor private spa tub and offers free WiFi and a kitchen. Conveniences include 2 bathrooms and a dining area, and guests will appreciate thoughtful touches like a pillow menu and bathrobes.
Clarence House Nairobi offers 48 accommodations with indoor private spa tubs and safes. Rooms open to balconies or patios. Accommodations are furnished with day beds and desks. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, microwaves, separate dining areas, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Premium cable television is provided. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and hot stone massages.
In addition to an outdoor pool, Clarence House Nairobi provides a sauna and a fitness center. Dining options at the aparthotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the aparthotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and 2 meeting rooms. Event facilities measuring 215 square feet (20 square meters) include conference space. This business-friendly aparthotel also offers a rooftop terrace, spa services, and barbecue grills. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Clarence House Nairobi has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 9 AM.
Clarence House Nairobi has a restaurant on site.

Languages

English, Swahili

Property amenities

Pool/Spa

  • Deep-tissue massages
  • Hot stone massages
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Private indoor spa tub
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Family friendly

  • Free crib

Kitchen

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 20 for adults and USD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Champagne service
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Bedrooms

  • Day bed
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • 2 private bathrooms
  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • TV with premium cable channels

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 2 meeting rooms
  • 215 square feet of conference space
  • 24-hour business center
  • Laptop workspace

Comfort

  • Ceiling fan
  • Heating
  • Portable fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Phone accessibility kit
  • Raised toilet seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Luggage storage
  • Proposal/romance packages
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service
  • Vending machine

Location highlights

  • In a business district
  • In a shopping district

Things to do

  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Mosquito nets
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 48 units
  • Ballroom
  • Banquet hall
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 15 for children
  • Airport shuttle fee: USD 50 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting
Property Registration Number P051307509A

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Clarence House Aparthotel Nairobi
Clarence House Aparthotel
Clarence House Nairobi
Clarence House
Clarence House Nairobi Nairobi
Clarence House Nairobi Aparthotel
Clarence House Nairobi Aparthotel Nairobi

Clarence House Nairobi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3 out of 6 reviews" "
Rating 8 - Good. 2 out of 6 reviews" "
Rating 6 - Okay. 1 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

olanrewaju

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 3 nights in Aug 2024

6/10 Okay

Karen

Stayed 2 nights in Jun 2024

10/10 Excellent

Ari

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, room comfort
Don’t just look, make sure you book!
Excellent staff especially the front desk
Stayed 2 nights in Sep 2021

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well Located Property in a Quite Area of Nairobi
The Clarence Hotel is well located in a very peaceful area of Westlands and ideal for those who have meetings in this area that you like to retire to somewhere quiet at the end of the day. The welcome on arrival was very good, from Naomi. There is a rooftop terrace with reasonably sized heated swimming pool which leads back into a bar area and then into the restaurant. Furthermore for the colder months, there is plenty of seating with good views over the city. I was impressed with the security at the main gate, which is always a concern when travelling to Africa. I had a couple of teething issues with my room but nothing to write home about. These were handled extremely well by the general manager himself, Renny whose whole demeanor was friendly and kind person who seems fully committed to a good customer service. My thanks to Daniel who saved the day when the safe decided not to function properly although it could have been my fault! He competently sort this problem out. My room was more of an apartment and huge in size so it really felt like coming home at the end of my busy day in the city. The breakfasts are quite basic and could probably do with some thought on ways in which improvements could be made but I would say on reflection they are adequate. There is an extensive dinner menu and I was pleasantly surprised at how tasty the food was and in particular the chicken korma.
Stayed 7 nights in Jan 2019

8/10 Good

Rob

Friendly and correct personnel. Clean. Helpful. Good bed. Relatively quiet. Some of the finishing was done “à la Chinoiserie”: bathroom door and lamps (but therefore it’s not a five or four star hotel)
Stayed 5 nights in Nov 2023