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Crowne Plaza Nairobi Airport by IHG

5.0 star property

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Photo gallery for Crowne Plaza Nairobi Airport by IHG

Outdoor pool, sun loungers
1 bedroom, premium bedding, minibar, in-room safe
2 bars/lounges, lobby lounge, rooftop bar
2 bars/lounges, lobby lounge, rooftop bar
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
$166
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
First Freight Lane, Jomo Kenyatta International Airport, Nairobi
  • Place, Gateway Mall
    ‪4 min drive‬
  • Place, Nairobi National Park
    ‪12 min drive‬
  • Place, Kenyatta International Convention Centre
    ‪15 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

9.6 out of 10
Exceptional
(19 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Balcony

9.8 out of 10
Exceptional
(9 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(27 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds

9.8 out of 10
Exceptional
(17 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Customizable)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed (Customizable)

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Superior King Room

  • Sleeps 2

View all photos for Deluxe King Room with Savanna View

Rainfall showerhead, free toiletries, hair dryer, bathrobes

Deluxe King Room with Savanna View

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

Executive Suite

  • Sleeps 2

View all photos for Superior Room

Bathroom | Rainfall showerhead, free toiletries, hair dryer, bathrobes

Superior Room

  • Sleeps 2

View all photos for Deluxe Room

Rainfall showerhead, free toiletries, hair dryer, bathrobes

Deluxe Room

  • Sleeps 3

View all photos for Standard Room, 2 Twin Beds, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Accessible

9.8 out of 10
Exceptional
(13 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior King Suite Balcony

1 bedroom, premium bedding, minibar, in-room safe

Junior King Suite Balcony

  • Sleeps 2

Standard Accessible King Room

  • Sleeps 2

View all photos for Junior King Suite

1 bedroom, premium bedding, minibar, in-room safe

Junior King Suite

  • Sleeps 2

Standard Room

  • Sleeps 2

Standard Room, 2 Twin Beds, Balcony

  • Sleeps 2

Standard King Bed With Balcony

  • Sleeps 2

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Bar (on property)
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  • Pool
  • Spa
  • Free airport shuttle
  • Kids pool
4.5 out of 5, Wonderful, 549 reviews
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About this property

Crowne Plaza Nairobi Airport by IHG

5-star hotel in Embakasi
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar. Change of towels is available on request.
Crowne Plaza Nairobi Airport by IHG offers 144 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 50-inch LED televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Euphoria Spa has 2 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. The spa is open daily.
In addition to a full-service spa, Crowne Plaza Nairobi Airport by IHG features an outdoor pool and a sauna. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, 3 meeting rooms, and limo/town car service. Event facilities measuring 1184 square feet (110 square meters) include conference space. This luxury hotel also offers a fitness center, a rooftop terrace, and spa services. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Limited complimentary onsite parking is available on a first-come, first-served basis.

Crowne Plaza Nairobi Airport by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
KITCHEN 9 RESTAURANT - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
AROMA COFFEE SHOP - Overlooking the garden, this coffee shop specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open 24 hours. Open daily.
VELOCITY BAR - This lobby lounge serves light fare only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
SKY VIEW POOL BAR - This poolside rooftop bar specializes in international cuisine and serves lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 30 for adults and USD 15 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • AROMA COFFEE SHOP
  • KITCHEN 9 RESTAURANT
  • SKY VIEW POOL BAR
  • VELOCITY BAR

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,184 square feet of conference space
  • 3 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (28 inches high)
  • Grab bar near toilet (28 inches high)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2017
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 90.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 15 for children
  • Rollaway bed fee: USD 90.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Crowne Plaza Nairobi Airport Hotel
Crowne Plaza Nairobi Hotel
Crowne Plaza Nairobi By Ihg
Crowne Plaza Nairobi Airport
Crowne Plaza Nairobi Airport by IHG Hotel
Crowne Plaza Nairobi Airport an IHG Hotel
Crowne Plaza Nairobi Airport by IHG Nairobi
Crowne Plaza Nairobi Airport by IHG Hotel Nairobi

Reviews

Crowne Plaza Nairobi Airport by IHG Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 768 out of 1013 reviews
Rating 8 - Good. 177 out of 1013 reviews
Rating 6 - Okay. 28 out of 1013 reviews
Rating 4 - Poor. 18 out of 1013 reviews
Rating 2 - Terrible. 22 out of 1013 reviews

Reviews

8/10 Good

karim

Liked: Cleanliness, property conditions & facilities
Excellent staff and service. Only flaw i would add emails were not replied regarding an airpoirt transfer pick up for me.
Stayed 2 nights in Jul 2025

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Elizabeth was very kind in the cafe
Stayed 1 night in Jul 2025

10/10 Excellent

Per Eirik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Martin

Stayed 1 night in Jul 2025

2/10 Terrible

Chad

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff did not attempt to rectify the issue with my reservation.
Stayed 1 night in May 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best upscale value near NBO

Quick overnight between flights that went perfectly. Contacted CS prior & confirmed we needed the shuttle on arrival & there was a rep with Crowne Plaza sign directing us to shuttle. 15 minutes later we were checked in & in our room. Entire staff were lovely & personable. Morning shuttle was on time & large shuttle bus had a trailer for luggage. Great stay. Recommend for the value.
Stayed 1 night in Jul 2025

10/10 Excellent

Manish

Stayed 1 night in Jun 2025

8/10 Good

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great airport transfer

Good and quick transport from the airport to the hotel, no need to wait for everyone on the flight which was amazing as I had no luggage
Stayed 1 night in Jul 2025

10/10 Excellent

Raj

Stayed 1 night in Jun 2025

10/10 Excellent

Raj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Onyekachi

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was so nice and I was treated so well. I will be staying here again during my next visit to Nairobi, worth every penny!
Stayed 1 night in May 2025

10/10 Excellent

Rich

Stayed 1 night in Jun 2025

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional hotel

Exceptional customer service, very slick shuttle service from the airport. Everything was wonderful except the only complaint is waiting over an hour for our evening meal. I understand that the staff need to eat too ( all the staff disappeared for at least 20 minutes) but as we were the only ones ordering food in the restaurant we would have appreciated being kept informed that there was going to be a delay especially as we had an early flight the next day.
Stayed 1 night in Jun 2025

10/10 Excellent

James, London

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Near Airport Transport help to Airport
Stayed 1 night in Jun 2025

10/10 Excellent

Jack

Stayed 1 night in May 2025

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Marc

Stayed 1 night in Jun 2025

10/10 Excellent

Gerald, Frisco

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
HIGH QUALITY THROUGHOUT. PROXIMITY TO THE AIRPORT VERY IMPORTANT SINCE TRAFFIC OUTSIDE THE PERIMETER CAN BE VERY SLOW
Stayed 2 nights in May 2025

10/10 Excellent

Debra

Traveled with group
Liked: Cleanliness, property conditions & facilities
Security. People great.,Rooftop bar.
Stayed 1 night in May 2025

8/10 Good

Marla, Anaheim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel between flights and LOVED the free service to pick us up from the airport. Everyone was sooo wonderful. We liked the hotel, loved the staff. The food was not good, they need a new executive chef to improve the food.
Stayed 1 night in Jun 2025

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great for transiting Nairobi. Not much in walking distance but with a taxi or Uber you can visit several places.
Stayed 2 nights in May 2025

8/10 Good

Alison

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great spot for an overnight stay and being close to the airport. Room was nice and modern, staff friendly and food was okay. Free airport shuttle was really helpful and easy to locate at the airport. Hotel is gated so seemed quiet safe inside.
Stayed 1 night in May 2025

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A great hotel if flying into or leaving Nairobi. Convenient location to airport. Professional staff and really nice hotel. Shout-out for great service to Arnold, Sharon and Rehab. Will definitely stay at the hotel again.
Stayed 1 night in May 2025

8/10 Good

Samuel

Stayed 1 night in Jun 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ginormous bed!
Stayed 1 night in May 2025